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PROPOSED

GUIDELINES ON
PROPER USE OF
CREDIT CARD

Presented by:
Arriola, Kathleen Anne L.
De Torres, Shayne A.
Degala, Giselle Marie F.
Dullaven, Jen Jen G.
INTRODUCTION
Statement of the Problem
1. What is the profile of the respondents in terms of:
1.1 Age
1.2 Sex
1.3 Civil Status
1.4 Credit Card owned
1.5 Educational Attainment
1.6 College Department
1.7 Extent of use of Credit card
1.8 Personal Income

2. To what extent do the respondents use credit cards in the following transactions:

2.1 Shopping
2.2 Entertainment
2.3 Health and Beauty
2.4 Payment
2.5 Travel
2.6 Others
Statement of the Problem

3. Is there significant relationship between the respondents


profile and the use of the credit cards?

4. What are the possible problems encountered by the


user?

5. What guidelines on the proper use of credit cards may be


proposed?
Conceptual Framework

USERS

BENEFITS CREDIT
AND DISADVANTAGES
ADVANTAGES
CARDS

GUIDELINES
Significance of the Study

 To the subscribers
 To the Business Establishment
 To the Researchers
Scope, Limitation and Delimitation
of the Study

 The study focuses on the usage pattern of credit card holders


and the extent of utilization of credit cards.

 The researchers limited the study in the High School and


College Professors of University of Batangas.

 This study will not be able to explain the financial capabilities


of a certain enterprise.
Methodology
 Research Design
– Descriptive method
 Participants of the study
– High School and College Professors of the
University of Batangas
 Data Gathering Instrument
– The researcher used questionnaire
 Statistical Treatment of Data
– The researchers used Percentage, Weighted
mean, and Regression Analysis
Presentation, Analysis and
Interpretation of Data
Frequency and Percent Distribution of the
Respondents by Age

AGE

Above 50 years old

41–50

31 – 40 62.86

21 – 30 37.14

0 20 40 60 80
Above 50
21 – 30 31 – 40 41–50
years old
AGE 37.14 62.86
Frequency and Percent Distribution of the
Respondents by Sex

SEX

Female 51.43

Male 48.57

47 48 49 50 51 52
Male Female
SEX 48.57 51.43
Frequency and Percent Distribution of the
Respondents by Civil Status

Civil Status

Separated

Widow/Widower

Married 54.29

Single 45.71

40 42 44 46 48 50 52 54 56
Widow/Wido
Single Married Separated
wer
Civil Status 45.71 54.29
Frequency and Percent Distribution of the
Respondents by Credit Card Owned

TYPES OF CREDIT CARD

Others 8.57

Unicard 5.71

American Express 8.57

Visa Card 28.57

MasterCard 48.57

0 10 20 30 40 50 60
MasterCar American
Visa Card Unicard Others
d Express
TYPES OF CREDIT
48.57 28.57 8.57 5.71 8.57
CARD
Frequency and Percent Distribution of the
Respondents by Educational Attainment

Educational Attainment
Doctorate
Master’s Degree 5.71
Bachelor’s Degree 42.86
Associate Degree
College 51.43

0 10 20 30 40 50 60
Associate Bachelor’s Master’s
College Doctorate
Degree Degree Degree
Educational
51.43 42.86 5.71
Attainment
Frequency and Percent Distribution of the
Respondents by College Department

COLLEGE DEPARTMENT
High School Department 22.86

Graduate School

College of Law 5.71

College of Allied and Medical Sciences 2.86

College of Nursing and Midwifery 5.71

College of Criminal Justice 5.71

College of Tourism and Hospitality Management 5.71

Technical Education 8.57

College of Information and Communication Technology 14.29

College of Arts and Sciences 11.43

College of Engineering 14.29

College of Education 2.86

College of Business and Accountancy

0 5 10 15 20 25
Frequency and Percent Distribution of the
Respondents by Extent of Use of Credit Card

EXTENT OF USE OF CREDIT CARD


Seldom 8.57

2 – 3 times a month 48.57

Once a month 17.14

Once a week 20

2 – 3 times a week 5.71

0 10 20 30 40 50 60
2–3 2–3
Once a Once a
times a times a Seldom
week month
week month
EXTENT OF USE
5.71 20 17.14 48.57 8.57
OF CREDIT CARD
Frequency and Percent Distribution of the
Respondents by Personal Income

INCOME RANGE
Above P 40,000
P 35,001 – 40,000 28.57
P 25,001 – 30,000 54.29
P 15,001 – 20,000 17.14
P 10,001 – 15,000
P 10,000 and below

0 10 20 30 40 50 60
P 10,000
P 10,001 P 15,001 P 25,001 P 35,001 Above P
and
– 15,000 – 20,000 – 30,000 – 40,000 40,000
below
INCOME RANGE 17.14 54.29 28.57
Arbitrary Verbal
Likert Scale Verbal Interpretation
Scale Interpretation

5 Very Frequently 4.50 – 5.00 Expert

4 Frequently 3.50 – 4.49 Proficient

3 Rarely 2.50 – 3.49 Competent

2 Very rarely 1.50 – 2.49 Beginner

1 Never 1.00 – 1.49 Novice


The Mean Distribution and Verbal Interpretation of
Respondents’ Extent of the Use of Credit Card
in terms of Shopping

Shopping Transactions
Equipments 3.2
Books 2.23
Jewelries/Accessories 3.23
Furniture/Appliances 3.57
Bags/Shoes 2.69
Clothing 2.46
Grocery 1.37

0 1 2 3 4
The Mean distribution and Verbal Interpretation of
Respondents’ Extent of the Use of Credit Card
in terms of Entertainment

Entertainment Transactions

Cinema 2.51

Gaming 1.57

Concert Tickets 1.4

Gadgets 1.57

0 0.5 1 1.5 2 2.5 3


The Mean Distribution and Verbal Interpretation of
Respondents’ Extent of the Use of Credit Card
in terms of Health and Beauty

Health and Beauty Transactions

Salon Spa 3.86

Skin Care 1.86

Fitness Center 1.86

Medicines 1.91

0 1 2 3 4 5
The Mean Distribution and Verbal Interpretation of
Respondents’ Extent of the Use of Credit Card
in terms of Health and Beauty

Payment Transactions
Consultation/Hospitalization 2.4
Tuition Fee 1.29
Phone Bill 3.23
Restaurant Bill 3.69
Electricity Bill 3.11
Loan 3.54
Rent 2.06
Online Shopping 3.86

0 1 2 3 4 5
The Mean Distribution and Verbal Interpretation
of Respondents’ Extent of the Use of Credit Card
in terms of Travel

Travel Transactions

Uber/Grab 3.37

Plane Ticket 3.69

Hotel 3.74

Booking Tickets 3.8

3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9


The Mean Distribution and Verbal Interpretation
of Respondents’ Extent of the Use of Credit Card
in terms of others

Other Transactions

Bank Transaction 3.97

Mobile Top Up 2.46

Digital Transaction 2.46

Car Maintenance 2.46

0 1 2 3 4 5
Significant Difference in the Respondents’
Profile and On the Use of Credit Cards
Transactions by Age

Use of Credit Cards Transactions r-value Decision Remarks


Shopping -0.34 accept Ho Not Significant
Entertainment -0.27 accept Ho Not Significant
Health and Beauty -0.05 accept Ho Not Significant
Payment 0.04 Do not Accept Ho Significant
Travels -0.11 accept Ho Not Significant
Other Transactions 0.19 Do not accept Ho Significant
Significant Difference in the Respondents’
Profile and On the Use of Credit Cards
Transactions by Sex

Use of Credit Cards Transactions r-value Decision Remarks


Shopping 0.05 Do not Accept Ho Significant
Entertainment 0.34 Do not Accept Ho Significant
Health and Beauty 0.17 Do not Accept Ho Significant
Payment 0.18 Do not Accept Ho Significant
Travels 0.04 Do not Accept Ho Significant
Other Transactions 0.20 Do not Accept Ho Significant
Significant Difference in the Respondents’
Profile and On the Use of Credit Cards
Transactions by Civil Status

Use of Credit Cards Transactions r-value Decision Remarks


Shopping -0.14 accept Ho Not Significant
Entertainment 0.09 Do not Accept Ho Significant
Health and Beauty 0.05 Do not Accept Ho Significant
Payment 0.27 Do not Accept Ho Significant
Travels 0.23 Do not Accept Ho Significant
Other Transactions 0.44 Do not Accept Ho Significant
Significant Difference in the Respondents’
Profile and On the Use of Credit Cards
Transactions by Educational Attainment

Use of Credit Cards Transactions r-value Decision Remarks


Shopping -0.03 Accept Ho Not Significant
Entertainment -0.24 Accept Ho Not Significant
Health and Beauty -0.04 Accept Ho Not Significant
Payment -0.02 Accept Ho Not Significant
Travels 0.23 Do not Accept Ho Significant
Other Transactions 0.01 Do not Accept Ho Significant
The Respondents’ Level of Agreement on
the Problems Encountered when using their
Credit Card
Weighted
Problems Encountered Verbal Interpretation
Mean
It defeats the virtue of saving since purchasing is
3.34 Somewhat Agree
easy.
Loss of money occurs through erroneous
3.51 Agree
recording of transaction.
It is hard to maintain accounts balances because
3.40 Somewhat Agree
of very high interest rates.
It is burdensome on the part of the subscriber
since considerable amount is deducted as interest 3.26 Somewhat Agree
charges.
Limited numbers of establishment cater to all
3.29 Somewhat Agree
subscribers.
It causes overspending. 3.66 Agree
It prevents individual from being value conscious. 3.74 Agree
Credit cards are also susceptible to fraud. 3.23 Somewhat Agree
Computer breakdown affects credit card
3.09 Somewhat Agree
transaction.
Inquiries regarding balances are not updated. 3.00 Somewhat Agree
Grand Weighted Mean 3.36 Somewhat Agree
Conclusions
• Middle group individuals are more inclined to open a credit card
account. Females are more enthusiastic about acquiring credit card
accounts as they enjoy using these cards more and are the one who
make on budgeting their income. Married individuals are more prone
in opening a credit card account as compared to singles due to
additional needs. Majority of the credit cardholders are Master card
holders. Majority of the cardholders are college graduate. Most of
the credit cardholders used their credit card 2-3 times a month due
to some aspects. Personal income of credit cardholders has no
effect on the type of credit card to be purchased.
• Respondents use their credit card for different transactions with
possible expensive amounts or cost, and for easy purchasing of
access. In health and beauty transactions, they primarily use
credit card because it is not their main concern. The respondents
assessed their extent of use of credit card in terms of payment
competent they usually use their credit card for online shopping.
The respondents use their credit card for travel transactions
moderately, and for other transactions, it may imply that the
respondents use their credit card not necessarily.
• The usage of credit card has a significant different to gender and
to civil status. They are not significantly different in terms of age
and educational attainment.

• The likely problems encountered in using their credit card of the


respondents mostly encountered that it prevents individual from
being value conscious.
Recommendations
• Credit card holders should assess the pros and cons of purchasing
goods and services suing their credit cards before they make a
decision.
• The credit card holders should keep note on their monthly spending
using their credit card in order to avoid over spending.
• That the credit card issuers must consider the different complaints of
subscribers regarding the problems they encounter.
• That there should be an adequate number of establishments to cater
to all credit card subscribers.
• That the government must promulgate laws in order to protect the
interest of credit cardholders.
• That credit card subscriber must be able to use their cards wisely in
order to maximize the management of their financial resources.
Thank You
and
God Bless!

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