Seven Habits of Highly Effective People

Principles Embodied in the 7 Habits

1. Be Proactive: Responsibility/Initiative
2. Begin with the End in Mind: Vision/Values
3. Put First Things First: Integrity/Execution
4. Think Win-Win: Mutual Respect/Benefit
5. Seek First to Understand,
Then to be Understood: Mutual Understanding

6. Synergize: Creative Cooperation

7. Sharpen the Saw: Renewal
Behavior is governed by values.
Consequences are governed by principles.
Therefore, value principles.
 The 7 Habits
of Highly Effective
People
 Sharpen the Saw

Interdependence
 Seek First to  Synergize
Understand, Public
Then be Understood Victory
 Think Win-Win
Independence
 Put First Things First
Private
Victory
 Be Proactive  Begin with the
Dependence End in Mind
 Stimulus and Response
Freedom to Choose
Stimulus Response
Personal Level
(Muscle Development)
Stimulus Response
Relationship Level
(Skill Development)
Stimulus Response
Organizational Level
(Team / System Development)
Stimulus Response
Human Need Level
(Competitive Play)
(Home Place/Work Place/Marketplace/Community/etc.)
 Habit One:
Be Proactive (Contd.)
 Proactive
Focus

Circle of
Influence
 Wait Until
Told
Do it
Do it and report periodically
Do it and report immediately
“I intend to”
Ask
 Habit One:
Be Proactive (Contd.)
Listen to your language
• Reactive Persons • Proactive Persons

– There is nothing I can do – Let’s look at other alternatives

– That’s just the way I’m – I can choose a different

approach
– He makes me so mad
– I control my own feelings
– They won’t allow that
– I will choose an appropriate
response
– I can’t
– I must
– I choose
– If only
– I prefer
– I will
 Habit Two
Begin with the end in
mind
 Habit Two:
Begin with the end in mind
Family Money

Friend Possession
PRINCIPLES
Pleasure
Spouse

Self Work

Principles – Centered Paradigm

 Habit Two:
Begin with the end in mind

• Conclusions:
– Know yourself, know your center

– Try to have a principles-centered paradigm

– Program your life: Mission Statement

 Habit Three:
Put first Things First
 Habit Three:
Put first Things First
What we are able to do is much more that we •
actually do.

Awaken your sleeping tiger. Give it a twist in •

the tail.

Things that matter most should never be •

under the mercy of things that matter least.

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Quadrant II Time Management™
Urgent
I II
Important
 Crises
 Pressing problems
 Deadline-driven projects,
meetings, preparations
Not Important
 Needless interruptions
 Unnecessary reports
 Unimportant meetings,
phone calls, mail
 Other people’s minor
issues
III
Not Urgent
 Planning, Prevention
 PC activities
 Recognizing new
opportunities
 Relationship Building
 Renewal, Recreation
Habits 1-7
 Trivia, busywork
 Some phone calls
 Time wasters
 “Escape” activities
 Irrelevant mail
 Excessive TV
IV
 Habit Four
Think Win/Win

15
 Habit Four:
Consideration Think Win/Win

Lose/Win Win/Win

Lose/Lose Win/Lose

16 Courage
 Habit Five:
Seek first to understand
then to be understood

17
 Listening
Continuum
5. Empathic WITHIN THE OTHER’S
Listening FRAME OF REFERENC

4. Attentive Listening

3. Selective Listening
WITHIN ONE’S OWN
FRAME OF
2. Pretend Listening REFERENCE
(Patronizing)
1. Ignoring
 Habit Five:
Seek first to understand….
• Conclusions:
– Empathic listening is the essence of human
communication.
– If you do your best to understand people, indeed they
will understand you.
– Do not jump to conclusions
– More understanding  more trust  more influence
Habit Six:
Synergize
 Habit Six:
Synergize Synergize
LEVELS OF COMMUNICATION
(Win/Win)
TRUST

Respectful (Compromise)

Defensive (Win/Lose or Lose/Lose)

COOPERATION
 Habit Seven
Sharpen Your Saw

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 Habit seven:
Sharpen your saw
Physical
Exercise, nutrition
Stress management

Mental Social/Emotional
Reading, RENEWAL Synergy, empathy
Planning, Family activities,
Visualizing Social activities

Spiritual
Religious activities,
Prayers
BALANCE Effectiveness
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 The Level 5 Hierarchy
Jim Collins
Good to Great
Level 5 Executive
LEVEL 5 Builds enduring greatness through a
paradoxical combination of
personal humility plus professional will.
Effective Leader
LEVEL 4Catalyzes commitment to and vigorous pursuit of
a clear and compelling vision; stimulates the
group to high performance standards.
Competent Manager
LEVEL 3 Organizes people and resources toward effective
and efficient pursuit of predetermined objectives.
Contributing Team Member
LEVEL 2Contributes to the achievement of group objectives;
works effectively with others in a group setting.
Highly Capable Individual
LEVEL
24
1 Makes productive contributions through talent,
knowledge,skills, and good work habits.
 The Roots of the Execution Gap

Lack of Clarity

Lack of Commitment

EXECUTION No Translation to Action

No Enabling

No Synergy

Lack of Accountability
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 Four Needs of
People
Mind/
To Learn

THE FIRE WITHIN

Spirit
To Leave a Legacy
Heart/ Body
To Love To Live
 Four Intelligences
of People
Mental Intelligence
(IQ)
N

THE FIRE WITHIN

Spiritual Intelligence
(SQ)
Emotional Physical
Intelligence Intelligence
(EQ)
Make and Keep Promises (PQ)
Educate and Obey your Conscience
 Four Roles of
Leadership
Mind/
H: 7 Pathfinding
H: 2

THE FIRE WITHIN

Spirit
H:
Modeling
4,5,6 H: 1-7 H: 3
Heart Body
Empowering Aligning
Leadership is a Choice
Manage Things; Lead People
 Finding Your Voice
(Individual, Team, Organizational)

Talent Need
(Mind) (Body
)

VOICE
Passion Conscience
(Heart) (Spirit)
 OLD INDUSTRIAL AGE NEW KNOWLEDGE WORKER AGE
ISSUE
CONTROL MODEL RELEASE/EMPOWERMENT MODEL
Leadership A position (formal authority) A choice (moral authority)

Management Control things and people Control things, release (empower) people

Structure Hierarchical, bureaucratic Flatter, boundary-less, flexible

Motivation External, carrot-and-sticking Internal—whole person

Performance External, sandwich technique Self-evaluation using 360º feedback
Appraisal
Information Primarily short-term financial Compelling Scoreboard (long-and-short
term)
Communication Primarily top-down Open: Light is the greatest disinfectant

Culture Social rules / mores of the Principle-centered values and economic

workplace rules of marketplace
Budgeting Primarily top-down Open, flexible, synergistic

Training & Sideshow, skill-oriented, Maintenance, strategic, whole person,

Development expendable values
People Expense on P & L, asset lip An investment with highest leverage
service
Voice Generally unimportant for most Strategic for all, complimentary, team