FUNCTIONS OF

MANAGEMENT

Aravind Unnikrishnan
MBA B Batch
 DEFINITIONS OF MANAGEMENT

“Management is the art of getting things done through and with

people in formally organised groups. It is the art of creating an
environment in which people can perform as individuals and yet
co-operate towards attainment of group goals.”
- Harold Koontz

“To manage is to forecast and to plan, to organise, to command,

to coordinate and to control.”
- Henry Fayol
 MAJOR FUNCTIONS OF MANAGEMENT
Planning
 Planning

 Organising Organising

Controlling
 Staffing

 Directing

 Controlling Staffing

Directing
 PLANNING

Looking ahead and deciding in advance:

o what is to be done ?
o when and where it is to be done ?
o How and by whom it is to be done ?

 Bridges the gap between where we are and where we want to go.
 Systematic thinking about the ways and means for achieving pre
determined goals.
The function of planning includes :
(1) Determining the objectives.
(2) Forecasting and choice of a course of action.
(3) Formulation of policies, programs, budgets, schedules, etc.
(4) Laying down of procedures and standard of performance.
 ORGANISING
The process of establishing harmonious authority – responsibility
relationship among the members of the enterprise.
The function of organising:
(1) Determining and defining the activities.
(2) Grouping of activities.
(3) Assigning duties and activities.
(4) Delegation of Authority.
(5) Defining and fixing responsibility of performance.
(6) Establishing authority – responsibility relationship.
 STAFFING
The process of filling all the positions in the organisation with qualified
personnel.
Staffing involves the following :
(1) Manpower planning.
(2) Recruitment.
(3) Selection.
(4) Placement and Orientation.
(5) Training and development.
(6) Performance appraisal.
(7) Transfer and promotion, etc.
 DIRECTING
The executive function of management as it is concerned with the
execution of plans and policies.
The directing function includes :
(1) Issuing orders and instructions.
(2) Supervising.
(3) Motivating.
(4) Establishing communication with employees regarding plans.
(5) Influencing the behaviour of the employees.
 CONTROLLING
“Control is verifying whether everything occurs in confirmity with
the plan adopted, instructions issued and principles established”
- Henry Fayol
The process of controlling involves the following steps:
(1) Establishment of standards.
(2) Measurement of performance.
(3) Appraisal of performance.
(4) Taking corrective actions.