COMPETENCY MAPPING
Jagdeep Kaur (Vice President)
HR Globe Consulting
www.hrglobeconsulting.com
CONCEPT OF COMPETENCY MAPPING
Personal Behavior Job Performance
Characteristics
Motive, Trait, Self-
Concept & Knowledge
CRITERIA TO MEASURE COMPETENCY &
PERFORMANCE
Competency
Superior Performance Effective Performance
Performance
Threshold Competencies Differentiating Competencies
THRESHOLD V/S DIFFERENTIATING
COMPETENCIES
Distinguishes superior from
average performer
Must have in the job
NEED FOR COMPETENCY MAPPING
Long learning
curves & Lack of
succession planning
Want for High Turnover
Organizational & Low
change retention
Unrecognized Poor
training needs Performance
STEPS IN DEVELOPING A COMPETENCY BASED
SELECTION SYSTEM
Develop Competency Model(s) for Target job(s)
Select / Develop Assessment Methods
Train Assessors in the Assessment Method
Assess competencies of candidates for jobs
Make job-person match decisions for selection, placement and
promotion
Validate Selection System
Develop a Competency based job and person database and
Matching System
PERFORMANCE MANAGEMENT SYSTEM
(PMS)
Organization Strategy
Pre-requisite steps Organization Objectives
Manager/Work Unit Objective
Start of Period Performance Planning
Definition of Job Responsibilities
During the Period Goal Setting
Performance Management
End of Period Performance Appraisal
COMPETENCY BASED PMS
MIXED MODEL
Need for Competency based PMS
Unfair
Appraisal
System
Inflated Non-serious
Performance Performance
Ratings Appraisal
Low impact of Employees
PMS on Actual rated PMS
Management worthless
APT Situations for“MIXED MODEL”
Performance + Competency PMS
Uncertain Environments
Self Managing Teams
Qualitative/Process Service Jobs
Changing Organizational Strategy or Markets
TOOLS FOR COMPETENCY MAPPING
360 degree Assessment
feedback Centres