SMILEY BOARD FOR CRO

MTP BATCH 2
Arsih Dinawati Br Pospos
Indah Mentari
Ivo Santilova
Suharyeni Meilya
Zulkifli
 WHY

Profit – lost = XXX Approve Oriented New Structure

Pilot Project: CRO, Why?
 Current
Condition

FID6 CRO July 2015 CRO’s Strategy to decrease FID6

Weakness :
Planning Project
Short Term Target

Target
End of 2015
FID 6 JKT 2 < 4 %

CRO Understand about FID 6

and how to maintain it
Long Term Target

Good 3 C Hierarchy Effectiness Grow Brach Profit

Aplication Form Control
 What

Use google drive as a tools for recording

application status in every step to speed
up our service for dealer and BAF
customer.
 Why

No Application
Dealer Complain More Application
Progress record
Source with speed
Demand
Report Visualization
Before

After
 Laporan Penyelesaian Aplikasi
Agustus
Propose output
Chief 5
- Informative
Chief 4
Chief 3
- Easy to understand

Chief 2 - Simple

Chief 1 - Real time data

0 20 40 60 80
Durasi (Dalam Jam)

CRO CA CAP

Kategori CRO CA CAP Total Aplikasi

Chief 1 5 3 7 40
Chief 2 48 1 4 20
Chief 3 2 2 1 15
Chief 4 1 72 3 10
Chief 5 1 1 1 35
Control and Follow Up

Weekly report from chief to MH to see

the progress

Review by Branch Head every 2 week

and meeting with all head to discuss about
the problem to find the solution
Risk
• Connection Problem
• CRO mobile phone didn’t support the apps
• MH computer can’t access internet
• Limited capacity

Mitigation
- If CRO have problem with their mobile phone they can
ask their chief to help them input their new application
- Since MH can’t open internet browser, daily report will be
download by CH and distribute to PIC that need the
data
- Because google drive have limited capacity so CH need
to delete daily record everyday after download it.
 Propose

Every single progress input by CRO, BOS, CA, Invest, will input
CAP staff their progress by their self
 Why

No Application
Dealer Complain More Application
Progress record
Source with speed
Demand
Report Visualization

CAP change excel become Bar Chart