Oracle Logistics Cloud

OTM / GTM Cloud Technology Update

Jim Mooney
Vice President, Logistics Development
Logistics Cloud
4 June 2020
Safe harbor statement

The following is intended to outline our general product direction. It is intended for information
purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be relied upon in making purchasing decisions. The
development, release, timing, and pricing of any features or functionality described for Oracle’s
products may change and remains at the sole discretion of Oracle Corporation.
Program Agenda

1 Release Update
2
OCI (Gen2) Status
3
ZDT and SCA (only on Gen2)
4
Getting Data out of the Cloud
5
Cloud Tech Features
Five Years in the Cloud!
Visibility Settlement

CLOUD FIRST STRATEGY Execution Compliance

Customs
Planning
Business
OTM/GTM Intelligence

2014

2005 Oracle
Acquisition

1999 G-Log
Founded
OTM / GTM Cloud Releases
2019 2020 2021

19 20 21
A/B/C A/B/C A/B/C
* ** **

* 19B/C combined to one update for existing customers

** Late 2020 / early 2021 will involve moves to OCI (ZDT environment)
OTM / GTM Releases

Exceptions to normal updates / patching

Ø Due to Covid-19, we allowed customers to change / delay 20A
updates. Some pushed into May.
Ø This had an affect on 20B and some dates changed, but still within
May-July.
Ø All updates should be back to normal schedule with 20C.
Avoiding Regressions
Ø This is a real focus for Oracle and the Logistics team
Ø We had a 10% reduction from 19C to 20A
Ø We have made process / product changes to further reduce
Ø We ask you to help by testing early on your partner pods
Program Agenda

1 Release Update
2
OCI (Gen2) Status
3
ZDT and SCA (only on Gen2)
4
Getting Data out of the Cloud
5
Cloud Tech Features
Introduction to OCI

What is OCI?
Ø Oracle Cloud Infrastructure (OCI) is a set of complementary cloud
services that enable customers to build and run a wide range of
applications and services in a highly available hosted environment.
Ø In addition to customers directly using Infrastructure-as-a-Service
(IaaS) and Platform-as-a-Service (PaaS), all Oracle SaaS services are
migrating to this new Infrastructure
Ø Within our documentation we refer to OCI as Oracle Generation 2
Cloud Infrastructure (Gen2)
When will OTM/GTM be available on OCI?
Ø New Customer Provisioning of OTM/GTM started on April 14, 2020
Introduction to OCI

How can I determine if a customer’s instance are Gen2?

Ø If it is an Oracle Public Cloud, the URL of the instance ends in one of
the following:
- .otm.us6.oraclecloud.com
- .otm.us2.oraclecloud.com
- .otm.em2.oraclecloud.com
- .otm.em3.oraclecloud.com
Ø If it is a Gen2 instance, the URL ends in one of the following:
- otmgtm.us-phoenix-1.ocs.oraclecloud.com
- otmgtm.us-ashburn-1.ocs.oraclecloud.com
- otmgtm.uk-london-1.ocs.oraclecloud.com
- otmgtm.eu-frankfurt-1.ocs.oraclecloud.com
OCI Gen2
Where is OTM/GTM Available?
Ø Phoenix, Ashburn, Frankfurt, and London
How are existing customers handled?
Ø Existing customers will eventually be migrated to Gen2, but the date
is TBD.
Ø Existing customers that purchase an Additional Instance or add-on
options, will have that instance provisioned in the same data center
as current Production
What is the impact to OTM customers?
Ø Customer Provisioning Process
Ø Single Sign-On
Ø Stricter Email Policies
Program Agenda

1 Release Update
2
OCI (Gen2) Status
3
ZDT and SCA (only on Gen2)
4
Getting Data out of the Cloud
5
Cloud Tech Features
ZDT and SCA
ZDT – Near zero downtime for updates / patches
Ø Only available for customers in Gen2
Ø Will start with updates from 20C to 21A
Ø Expected to require bounce and re-login
Ø Should reduce downtime from 4 hours to 1 hour or less
Ø Weeklies will follow later
SCA – Scalability on the Cloud
Ø Also only available for customer in Gen2
Ø Will be available after 20C update
Ø Only implemented on approval from Dev, requires volume justification
Ø Only for Prod + 1 Environment
Ø BI Pub and OBIEE do not use SCA
Roadmap – Near Zero Downtime Upgrade
Routing • Recurring
Tier processes
are
shutdown
OTM OTM OTM OTM gracefully
20C 20C 21A 21A
and active
users are
VM2

VM4
VM1

VM3
instructed to
re-login
ODI OBIEE ODI OBIEE

Database
Program Agenda

1 Release Update
2
OCI (Gen2) Status
3
ZDT and SCA (only on Gen2)
4
Getting Data out of the Cloud
5
Cloud Tech Features
OTM Features for Getting Data
XML Outbound – PUSH
• PRO: Most people already use XML
• PRO: Proven method for 20+ years
• CON: Only for the core objects in the XML Schema
CSV Export - PULL
• PRO: Available for all objects
• CON: Requires human intervention to load another DB
DB.XML - PULL
• PRO: Similar to SQL queries, available for all objects
• PRO: Used by many customers today
• CON: Can be heavy due to XML and ‘no limits’ on queries
• NOTE: We will be restricting the ‘no limits’ in the near future –
restricted on db.xml inbound only today
OTM Features for Getting Data - continued
REST - PULL
• PRO: API that we will support compatibility
• PRO: Controlled access to prevent swamping the system
• CON: Not available for all objects (but all the key ones)
Database Replication Enablement for OTM / GTM Cloud Service - PUSH
• PRO: SQL Access
• PRO: All objects
• CON: Licensing costs
• CON: Available on PROD and non-PROD, but P2T restricted to 1 per year
• CON: Requires customer to keep up with DB changes
DB Replication with OTM / GTM Cloud
• Data Filtering defined @SAAS and limited to customer data only
• Standard configuration for all customers
• Secure https-based transfer path
• Trail files encrypted using customer-specific wallet
• All communication is one way, outbound only
• Initial Data load using Oracle Storage Cloud
• Requires DEV Approval
SaaS DB Replication Licensing
GoldenGate License (requires microservices architecture)
• On premise perpetual license will work
• GoldenGate on the OCI Marketplace – available now thru end of 2020
• Future – GoldenGate Cloud Gen2 – available in 2020
Target Database License
• Can be an on premises DB (size of DB can affect GG license)
• Or DBAAS, or ATP / ADW
Cloud Storage – minimal cost
• Required for initial export
OTM Option required
• Database Replication Enablement for Oracle Transportation & Global Trade
Management Cloud Service. Part#: B91919
• List price - $100K ARR per instance
Program Agenda

1 Release Update
2
OCI (Gen2) Status
3
ZDT and SCA (only on Gen2)
4
Getting Data out of the Cloud
5
Cloud Tech Features
Opt-In Features
Opt-In Features
Ø Started in 19C, more formal in 20A
Ø Features we categorize as Opt-In need to be turned on by user (or off)
Ø These features have an automatic opt-in release too
Ø It is recommended that all are reviewed with every release
Optional Features Finder
Ø Only available to dba.admin
Ø Shows all opt-in features, their status and ‘optional until’ release
Ø If ‘optional until’ release is near, it means this will become default
behavior
Ø If this is a short window it usually means it is a REALLY good thing to do
Cloud Tech Features
Automatic Log Suppression
Ø Automatically suppresses logging based on frequency / settings
Ø Optional in 20B, mandatory in 22A
Disable Custom HTTP and message credentials
Ø Removes legacy http credential feature
Ø Optional in 20B / 20A, mandatory in 21A
Copy Flexfields enhancement
Ø New agent action in 20B
Ø Copies from one object to another
Agent Loop Lock Suppression
Ø Allows you not to lock parent object in associated data loop
Ø Optional in 20A, mandatory in 21A
Cloud Tech Features
CSV Upload Refresh
Ø Allows CSV uploads to update caches
Ø Works for most objects and also DSU w DML returning refresh
Ø Optional in 20A (default true), mandatory in 21A
XML Schema Validation
Ø Validates all incoming messages against XML Schema definitions
Ø This is a key security enhancement
Ø Optional in 20A, mandatory in 21A
XSL Stylesheet Validation
Ø Checks stylesheet for valid content
Ø Recommended to run the ‘validate all’ action
Ø Optional in 20A (default true), mandatory in 20C
Coming Attractions…
User Interface Performance Metrics – optional 20C, mandatory 22A
Ø Measures Execution counts and times per screen
Ø Display them in configurable time buckets
Ø Can view from the dba.admin diagnostics menu
Mail Management – 20C
Ø Allows you to gain better visibility of email notifications
Ø Currently used to monitor volume and gather statistics
Ø Future versions will set and enforce overall quotas
IntXMLService and IntGTMService – going away in 21A
Ø These were deprecated back in 6.4.2, now will be deleted
Ø No longer tested by OTM Dev, but some customers still use
Ø Customers need to use TransmissionService
Thank you