Communication

Skill
Communication is at the very
core of our society. That's what
makes us human.
 Now,what do you mean by
“Communication’’?

O the imparting or exchanging of information

by speaking, writing, or using some other
medium.
PRIMITIVE AGES
They had no language or medium to pass their information,
so they started to draw.
Then came Language.
And today we are in 21st
century.
We in 21st Century.
Our extended world.
What are the major types of
communication?

OVERBAL
ONON VERBAL
WHAT IS HAPPENING
HERE?
WHAT IS HAPPENING
HERE?
AND HERE?
Verbal Communication
4 important skills

O LISTENING SKILLS
O SPEAKING SKILLS
O READING SKILLS
O WRITING SKILLS
OUR GENERIC SKILLS
LISTENING SKILL
TELL ME HONESTLY, ARE
WE REALLY LISTENING?
HOW TO IMPROVE OUR
LISTENING SKILL?
SPEAKING SKILL
DON’T WE SPEAK ON A DAILY
BASIS?
HOW TO IMPROVE?
READING SKILL
HOW TO IMPROVE
READING SKILL?

O SCANNING
O FILTERING
O READING FOR DETAILS.
WRITING SKILLS
HOW TO IMPROVE
WRITING SKILLS?
REMEMBER
Non- Verbal Communication
O Nonverbal communication is the process of
sending and receiving messages without
using words, either spoken or written.
Types of Nonverbal
Communication
O Eye contact.
O Facial expressions.
O Gestures.
O Posture and body orientation.
O Body Language.
Who are they?
First Impression is the last
impression.
REMEMBER.
WHAT IS CONFIDENCE?
How to Be Confident in 3
Simple Steps

O Step 1: Decide on the what and don’t worry

about the how.
O Step 2: Remove can’t from your vocabulary
O Step 3: View mistakes as learning
opportunities.
& ALWAYS REMEMBER..

O “Self confidence must come from within.

Outside reinforcement and strokes can help,
but you have to build your own confidence.
O “Self-trust is the first secret to success.” –
Emerson” – Steve Jobs