OBJECTION MASTER

HANDLING THE MOST COMMON MLM OBJECTION

BY: WILLIAM SANTOS

THE OPPORTUNITY

• This is the perfect opportunity to learn, hone our skill, and be the
best that we can be at Network Marketing
• Improve verbal / conversation skills
• Increase confidence
• Increase income
“THE ROAD TO SUCCESS IS ONE ADVENTURE
WE ALL CAN ENJOY.”
PREPARATION
“If you fail to plan, you
plan to fail”
PREPARATION
• List down the frequently asked questions and objections that we
often encounter.
• Ask from our up-lines and cross-lines the proper answer to the
questions and objections.
• Because they already have encountered this questions in the past.
• Formulate proper and polite answers
PREPARATION

• Qualify first the Prospect

• Know the Deepest Why
• Qualify if the Objection is Valid or Palusot
• Answer the Objection Professionally
TIPS IN HANDLING OBJECTIONS
TIPS IN HANDLING OBJECTIONS

• Do NOT Panic. Objections are good indicators that the

prospect is interested.
• Do NOT Argue. When you win an argument you lose a
prospect.
• When you answer objections, content is important but
conviction is vital.
TIPS IN HANDLING OBJECTIONS: YOUR ROLE

• Acknowledge – repeat the objection by rephrasing it

• Identify – learn what is the cause of their objection
• Empathize – make them feel and understand that you understand where they
are coming from
• Resolve – present and provide a solution to your prospects’ concern by
sharing your stories and experiences (your own or others)
Questions and Objections often asked
1. Is it a pyramiding scheme?
2. I don’t have money.
3. I’m too busy.
4. The market is already saturated.
5. I don’t like selling.
6. I have to think about it.
7. I’m ok with my job.
8. I already joined before
and it did not work for me.
9. I am not a good speaker.
10. I have no friends.
11. Products are expensive.
Questions and Objections often asked

• Gusto ko yan kaso busy ako at wala akong time.

• Gusto ko yan kaso wala akong pera eh.
• Hindi ko linya yan eh.
• Sige pag iisipan ko muna yan.
• Ipapa-alam ko muna baka hindi ako payagan eh.
Questions and Objections often asked

• Baka wala akong mapasali dyan, konti lang ang kilala ko.
• Baka hindi ako kumita dyan.
• Hindi ko kaya yan, hindi ako kasing boka mo, mahiyain ako.
• Mahirap yan eh.
• Hindi totoo yan, scam yan.
Questions and Objections often asked

• Mga nauna lang ang kumikita dyan. “pyramiding”

• May mga kilala akong sumali na sa ganyan, hindi naman kumita.
• Natry ko na yan kaso hindi naman ako kumita.
• Marami na akong nakitang company na networking na nagsara.
• Nainvite na ko dyan sa JC…
Questions and Objections often asked

• Yan ba yung recruit recruit at benta benta? Ayaw ko nyan.

• Ayaw ko ung feeling na pinag kakakitaan ko yung tao eh. At the same time,
pinagkakakitaan ako.
• Bine brainwash lang kayo dyan eh.
• Kumita ka na ba? Saan ang cheke mo?
• Gusto ko sana kaso pare ang layo nyan eh.
Questions and Objections often asked

• Tutal kumikita ka na, pautang, sali ako. Pakain ka naman dyan.

• Paano ba kumikita yung company eh ang laki ng mga kinikita nyo?
• Bakit ang bilis nyo mag expand? Parang nakakatakot naman…
• Maganda ba yung products? Ang mahal naman…
• Ano yung pinagkaiba nyo sa ibang kumpanya?
PRACTICE
 PRACTICE

• Practice with live prospects that we are comfortable with.

• Practice with some one that we are not worried weather he or she joins or not.
• Practice… Practice… Practice…
• Take notes of objections that we’ll receive during our practice and
discuss it with our up-lines.
• Formulate polite answers to the questions and objections
PRESENTATION
PRESENTATION

• Just think that we are still practicing when dealing with

live prospects. It will feel much better.
• Do what we practiced.
Dealing with difficult people
DEALING WITH DIFFICULT PEOPLE

• There are some ruthless prospects who aims to destroy our moral
by raising exaggerated objections. If this situation arise, do not try
to answer the objection or question further, just politely ask if they
are still interested.
• We must be able to control our emotions.
THANK YOU!