Professional Documents
Culture Documents
FOR BEST HR
PRACTICES – 2017
Best HR Practices
at
ONGC
1
We are the flagship ‘Maharatna’
National Oil Company of India,
with interests in
E&P, Refining, LNG, Power,
Petrochemicals & New sources of
energy
2
WE ARE ONGC
COURAGE TO EXPLORE
KNOWLEDGE TO EXCEED
TECHNOLOGY TO EXCEL 3
PRESENTATION OVERVIEW
1 ONGC- Vision, Mission and Company Profile
8 CSR Initiatives
4
OUR VISION
5
OUR MISSION
6
ONGC - Evolution
In 1955, GoI decided to
1955 Oil and Gas Division, GSI*
develop Oil and Natural
Gas resources in various 1955 Oil and Gas Directorate, GoI
regions of the country as a
part of Public Sector 1956 Oil & Natural Gas Commission
Development.
1959 Autonomous Statutory Body
With this objective, Oil
and Natural Gas division 1994 Public Limited Company
was set-up in Oct’1955
1997 A Navaratna PSU
under Geological Survey
of India. 2010 A Maharatna PSU
*Oil & Natural Gas division set-up in Oct’’1955 under Geological Survey of India to explore & develop hydrocarbon resources. 7
ONGC GROUP
E&P
domestic
operations
(71.62%) (49.36%)
Services
(12.5%)
8
ONGC VIDESH: GLOBAL FOOTPRINT
37 projects in Discovered/
Producing: 14 Exploration: 17 Pipeline: 2
17 countries Develop: 4
CIS
Azerbaijan 1
Russia 3
Myanmar 2 2
Bangladesh 2
Asia-Pacific
Middle East N.
1
Africa Zealand
Syria 1 1
Latin America Libya 1
Iraq 1
Venezuela 1 1 Sudan 1
Iran 1
Colombia 7 1 South Sudan 2
Brazil 1 1 Mozambique 1
9
OIL&GAS PRODUCTION
ONGC is the largest Crude Oil & Natural Gas producer in India;
contributed 72% of O+OEG production of the country in FY’17*.
FY’17*: Crude oil production in India FY’17*: Natural gas production in India
36.02 MMT (FY’16: 36.95 MMT) 31.90 BCM (FY’16: 32.25 BCM)
OIL OIL
9% 9%
ONGC
71% ONGC
73%
Till 31st March 2017, Government of India realized ₹ 29,959 Crore through
disinvestment of 31.93 % equity in ONGC.
12
AWARDS AND ACCOLADES
ICSI National Award for Excellence in Corporate
Governance from 2010-2014
13
HR VISION & MISSION
14
MANPOWER SCENARIO
Regular Manpower Competency
Profile : August, 2017
Support
27% GeoSc Cadre Class I E0/Staff Total
13%
Geo
3762 540 4302
Sciences
Drill
Engg Drilling 2806 1533 4339
13%
27%
Production 4465 1884 6349
Secondary Workforce
Contractual Workmen/ Term/Tenure/ Dep-in 18318
Security personnel engaged through Gov. Agencies 13581
Total Secondary workforce 31900
15
MANPOWER SCENARIO
Executive - Staff Tech-Non Tech
42%
93%
7%
17%
41%
16
INITIATIVES TO ALIGN HR STRATEGIES WITH BUSINESS GOALS
17
HR PLAN VIS-A VIS ACTUAL ACHIEVEMENTS
Performance
2014-15 2015-16 2016-17
Indicators
18
PERFORMANCE PARAMETERS: 2014-15
No. of Training Man days per No. of Training Man days per
executive per year non-executive
7.47 1.69
7.48 1.7
7.46
7.44 7.4 1.6
7.42 1.5
7.4
1.5
7.38
7.36
1.4
Target Achievement Target Achievement
100
0
Target Achievement
19
PERFORMANCE PARAMETERS: 2015-16
20
INFRASTRUCTURE FOR DEVELOPMENT OF HR
21
INFRASTRUCTURE FOR DEVELOPMENT OF HR
Institutes
G&G
KDMIPE Basin Modeling
Management
Development
ONGCA
Seismic Data
GEOPIC Processing
Technology hub
Well Logging Dehradun
CEWELL Drilling
Vadodara IDT Technology
Jorhat
Oil field Ahmedabad
equipment SMP Panvel Geo-microbial
maintenance INBIGS prospecting
Goa
Reservoir Geotechnical &
Management IRS IEOT Structural Enng.
23
WORLD CLASS INFRASTRUCTURE
Generate
• Registered with UNFCCC under
735 CERs
clean development mechanism
every year
Use of energy
saving motors
• Around 43% energy saving
and rain water
harvesting
24
PHYSICAL, PSYCHOLOGICAL AND SOCIAL WELL BEING
25
STEPS TAKEN TO DEVELOP THE EMPLOYEES
26
People first : Our Motto
Building a
Talent Factory
Human Resources
Management Work
Processes Environment
Disengaged
Employee
Young/Junior Managers
28
TRAINING STATISTICS
299 304
300 281 290
270
244 242 246 232
203
200 186 189
100
0
05-06 06-07 07-08 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17
Prog. 186 203 244 242 246 281 270 299 304 290 189 232
Total Trained 4199 5688 7477 7510 7467 8107 8269 7754 7287 7893 6702 6175
GTs Trained 351 244 233 525 530 635 585 691 746 513 246 763
29
TRAINING STATISTICS: MANDAYS OF TRAINING 2016-17
IPSHEM, 12107
IOGPT, 6099
SDCs, 18226
ONGC Academy,
154386
30
ADC - COMPETENCY MODEL
ONGC Competency Model
Behavioral
Planning and Competencies
Decision Making have been Developing Self
divided into
three Clusters
Result Orientation Developing Others
Getting Capacity
Result Building
Problem Solving Team Leadership
Personal
Influencing Effectiveness
31
BRIDGING COMPETENCY GAPS THROUGH ADC
250
199
200
Number of Executives
150
110
100
65
50
32
ODC FOR MIDDLE LEVEL EXECUTIVES
33
HOLISTIC DEVELOPMENT
34
DEVELOPMENT THROUGH JOB ROTATION
Planned
rotation
At junior level, Rotation as
executives are developmental
given exposure tool for
to at least three multidimensional
different knowledge and
assignments skills
JRTP
Development
&
Cultural Diversity
Encourage
Grooming in female
three different employees for
sectors for field posting
Corporate level Initial posting
of executives to
field/
operations
35
RECOGNITIONS AND AWARDS SCHEMES
36
STEPS TAKEN TO IMPROVE EMPLOYEE RELATIONS
37
STEPS TAKEN TO IMPROVE EMPLOYEE RELATIONS
38
REGULAR ASSESSMENT OF IR CLIMATE
• Monthly IR Report
• Director(HR) monthly appraisal report
• Quarterly Legal Compliance and Corp. Governance
Report
• Quarterly Mandays report grievances, court cases,
disputes, mandays lost etc.
• Quarterly Contract Report
• Daily Situation Report
39
EMPLOYEE SELF SERVICE –WEBICE
System for Automated Management of Personnel Activities Reimbursements
& Claims(SAMPARC)
HR Functions
Online Online
Online status Online view/correction Additional
Online of Approvals Applications Performance
of personal Services
Claims Appraisal
data & TNI
40
WELFARE SCHEMES
41
INCLUSIVE DEVELOPMENT OF ALL SC, ST & OBC
Liaison officer
Welfare Associations
Component Plan
42
SEPARATION BENEFIT'S
AGRANI
CSSS PRBS SAMMAN
ASHA KIRAN
• Pension Scheme for employees based on individual contribution • Retiral Benefit Scheme for those not getting / getting inadequate • for meeting the emergency needs of employees who retied prior to
benefits under PRBS 01.01.2007 and their spouse,
• Support in case
of untimely
demise/
permanent
total
disablement of
employee
43
BANDHAN - WITH SEPARATED EMPLOYEES
44
CONSIDERATION UNDER JRTP
Three years
Dedicated tenure at North Mobility Location Consideration
process for Eastern States constraints on for transfers of
preference on
posting of Medical superannuation ‘Divyang‘
spouses Option for grounds zone employees
Choice posting considered considered
45
WELFARE OF SECONDARY WORKFORCE
Benefits :
• Additional wage @ 35% of minimum wages
• Plus ₹ 50/- per day
• Group Insurance cover of ₹ 5.00 Lakhs
46
SAHAYOG YOJANA
47
A COMPANY THAT CARES
48
CSR AN INTEGRAL PART…..
CSR Practices
Planning I Development I Execution…
49
CSR: THE JOURNEY IN ONGC…
ONGC Socio Economic Development Programme (SEDP)
1980
ONGC SEDP
Guidelines 1996
2007
50
CSR: THE JOURNEY IN ONGC…
2% of PAT, 12 Focus Areas, Project Approach, Organizational
Structure, Implementation & monitoring mechanism
2009
Revised DPE
Guidelines 2013
2014
51
ONGC CSR & SD POLICY 2014
52
ONGC CSR & SD Policy 2014
1. Health
2. Environmental
3. Education
4. Rural Development
5. Protection of Heritage Monuments, setting up homes for
women and orphans, training to promote rural sports,
other activities etc.
53
CSR INITIATIVES
Focus Areas CSR Expenditure of ₹ 2,559.93 Crore in
last 10 years
Women Education,
600
Empowerment Employment
CSR (₹ Crore)
500
Health Care – Swatch Bharat
Remote Areas Kosh 400
` Crore
Environment Promotion Of
300
Protection Artisans
526
421
Clean Ganga Infrastructure
200
269
Project Water
262
Devl.
219
216
183
170
169
Management 100
121
Slum Area 0
Promoting Sports Development FY'08 FY'09 FY'10 FY'11 FY'12 FY'13 FY'14 FY'15 FY'16 FY'17
54
Flagship CSR Projects
55
SWACHH BHARAT ABHIYAN
56
MULTI-SPECIALTY HOSPITAL
Multi-Specialty
Hospital at
Sivsagar, Assam
(300 beds)
57
NATIONAL CANCER INSTITUTE AT NAGPUR
Setting up National
Cancer Institute at
Nagpur, Maharashtra
58
PRADHAN MANTRI UJJWALA YOJNA
Project is implemented as
per the directives of
MoPNG
59
ADOPTION OF MONUMENTS
Step Well at Rajasthan Kunds at Varanasi Park adjacent to Jantar Mantar
Project Cost
Sl No. State Projects
(₹ in cr.)
1 UP Cleaning & Restoration of 4 historic Kunds Varanasi 11.46
Rejuvenation/Beautification of Park adjacent to
2 Delhi 0.78
Jantar Mantar, New Delhi
3 Rajasthan Conservation of Ancient Step Well 0.75
4 Gujarat Adoption of Public Places at Baruch 0.27
Renovation/ Beautification of Clock Tower,
0.86
5 Uttarakhand Dehradun
Grand Total 14.12
60
SWAMP DEER PROJECT
61
HARIT MOKSHA: GREEN WAY TO MOKSHA
Green Cremation
System setup at 30
Locations (Pan-
India)
62
ONGC ECO-EVEREST EXPEDITION
11 (including 02 Women
and 01 Physically
Challenged) cleaned
Mount Everest at an
attitude of closed to
8000 meters
63
FEEDBACK MECHANISM
64
EMPLOYEE FEEDBACK
65
STEPS TO FIND EMPLOYEE FEEDBACK
66
STEPS TO FIND EMPLOYEE FEEDBACK
67
STEPS TO FIND EMPLOYEE FEEDBACK
68
UNIQUE HR INITIATIVES & PRACTICES
69
70
ONGC MOVING TOWARDS YOUNGER WORKFORCE- 40 YRS
71
EXPANSION OF ONGC’S MENTORING INITIATIVE
4500
3800
3500
is to make
ONGC’s
1500 1351 Mentoring
Programme
Best in industry
492
500 312
72
UNIQUE HR PRACTICES FOR COMPETENCY BUILDING
ADC: 2009
Bridge the
competency Mentoring:
gaps identified 2012
through ADCs
2017
HRI
Competency
assessment
Fun Team of E4-E5
Games: 2010 :2017
Business
Games:
2007
73
PREFERRED WOMEN EMPLOYER INITIATIVES
Prof. Indira Parekh hired for conducting study Initiatives Launched
Recommendation under implementation
Posting
Constitutes Women Launch of
Launch of
7% of ONGC together in Online Gender
learning
workforce Challenging Sensitization
Field along from women
Roles / L&D Module
46% women with Safety leaders on
opportunities (25.01.2017) –
APP & ONGC
in technical Transport ONGC 1st PSU to
Reports
disciplines facilities
do so.
74
DIGITIZATION OF HR PROCESSES
Recruitment
Online
Promotion
assessment
Digitization
of
HR
processes
Online Employee
grievance Claims
management
system
Performance
Appraisal &
Appeal
75
PERFORMANCE APPRAISAL SYSTEM IN ONGC
KRA-2
System
Improvement
(10 marks)
KRA- 1
Quantitative KRA-3
40 Marks HSE/Office
Management
+ Timeliness
( 10 marks)
(20 marks)
KRA-4
Potential
Qualitative
Appraisal (Q)
Aspects
(50 marks)
(20 marks)
76
GYANODYAN- THE KMS OF ONGC
L
77
GYANODYAN- PROGRESS
SI
No. Modules Nos.
242 (100%), 317 (75%),
1 Profiles completed 206 (50%), 437 (25%)
2 ONGCpedia 34
3 Knowledge Repository 6208
4 Lessons Learned 29
5 Knowledge Forum* 136
6 Knowledge Diaries* 252
7 Ask an Expert 91
8 Elder’s Experience 49
78
24X 7 MEDICAL HELP LINE
79
24X 7 MEDICAL HELP LINE
Mar16-Jul17
Total Calls 3399
Call Drops/Disconnected/No Voice/Others 213
Medical bills enquiry/HR circular related 186
Conference Calls with Doctors 422
Ambulance Information/Emergency Facilitation 144
Information about Diagnostic
758
Centres/Chemists/General Enquiry
Information about Medical Helpline 524
Information about ONGC Hospitals/Health Centers 402
Information about Empanelled
750
Hospitals/Hospitalization Assistance
80
INITIATIVES FOR ASPIRANT
Declaration of
Paperless & Declaring result
transparent Training for Equal
score card of immediately
recruitment selection candidates opportunity after
committee performance to fresher's completion of
interview.
81
PIONEER IN PROMOTING SPORTS
- ONGC is committed towards promoting sports and sponsors International and National
events
- Building of infrastructure, training , kits and instruments
-Scholarship for wards of employees
82
INDIAN SPORT ICONS WITH ONGC
ONGC has the largest number of Khel Ratna, Arjuna and Padma Shri awardees
on its rolls among any Corporate in the country. We have 1 Khel Ratna, 2 Padma
Shri and 14 Arjuna Awardees in ONGC as detailed below:
83
EMPLOYEE ENGAGEMENT SURVEY
Employee
Engagement
84
EMPLOYEE ENGAGEMENT SURVEY
1400
1200
1000
800
600
400
200
0
Pay, perks and Challenging job Professional and Opportunity to Work life Team work
benefits and assignments personal growth innovate and do balance
new things
85
IMPACT OF BEST HR PRACTICES
86
EFFICIENCY PARAMETERS
RRR* (2P)
2
Commercial Speed 1.47 1.51 1.45
1.5 1.38
(meterage/rig-month) 1.25 1.24
1
2,000
0.5
1,800
1,600 0
Meterage/ Rig-month
0
FY'12 FY'13 FY'14 FY'15 FY'16 FY'17 FY'18-Q1
87
EFFICIENCY PARAMETERS
SAFETY RECORD
4.0
3.6
3.2
2.4
2.0
1.6
1.2
0.8
Lost Time Injury Frequency
0.4
0.0
05- 06- 07- 08- 09- 10- 11- 12- 13- 14- 15- 16-
06 07 08 09 10 11 12 13 14 15 16 17
Accidents/'000 3.45 1.18 1.24 0.88 0.78 0.76 0.76 0.75 0.75 1.01 1.1 1.08
LTIF 0.56 0.84 0.48 0.42 0.31 0.39 0.4 0.445 0.402
wef 2006-07 accident figure includes total of fatal + major accidents & major + medium fire incidents.
88
EFFICIENCY PARAMETERS
260 258
356
300
200
100
0
05-06 06-07 07-08 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17
89
EFFICIENCY PARAMETERS
FINDING COST
7
6 US $ / MMBTU
0
05-06 06-07 07-08 08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17
FC for 3P 2.33 2.07 2.56 3.2 3.25 3.67 3.27 3.34 3.44 4.04 3.89 2.85
FC for 2P 6.291761 2.31886 1.554447 4.474564 3.134556 4.875081 4.69 4.194449 5.202306 4.703167 2.91 2.53
Yearly Finding Cost. Data as per Costing Section. For ONGC excl. Pre-NELP JVs
Cost includes : Operating Cost, Depreciation, Depletion, & Amortisation (incl survey & dry well cost) & Statutory levies.
90
OIL & GAS SALES
Gas sales
Increase in sale on account of improved Gas flaring reduced in FY’17 to 2.4% vs 3.06% in
processing, control and reduction of losses FY’16
91
CHALLENGING THE HIGHEST & THE DEEPEST
92
THE MISSION- EVEREST
VIDEO
93
CONCLUDING THOUGHT PARADIGM SHIFT?
94
95