A memo / memorandum is a type of communication commonly used in businesses. A memo is generally is not as formal as a written letter. However, it is certainly not as informal as a personal letter. Purpose of a memo Memos are sent to colleagues and co-workers. A memo is used as a written reminder or to convey a short proposal or some basic information. Subject line summarizes & identifies purpose Opening states purpose concisely End memo with action, information, dates/summary of message/closing To inform decisions, actions. To remind someone of action which is required To provide information of any kind No courtesy titles are necessary on memos Don’t forget reference and date No complementary close is necessary Don’t forget enclosures Avoid being abrupt or impolite Avoid over politeness Memo format / template Memorandum To Frank Gates, Branch Manager From Derek Hall, Managing Director Ref DH/LPO Date 20 March 2011 SUBJECT: Visit of new Sales Director I will be taking Mr. James Hudson, Our new Sales Director, to visit all our Northern branches during week commencing 27April. Our visit to branch will be on Monday 27 April and we expect to arrive at 1000. Please arrange for a brief tour to be conducted in the morning followed by a meeting with you. Please confirm the above arrangements as soon as possible. To:XYZ(Marketing Manager) From: ABC(GM,Accounts) Date: 20 January 2014 Subject: absent from____ You remained away from duties on 15 December 2013.Please note that you have not earned salary and emoluments for the said period. Date Period 15 December 2013 9 Am to 5 Pm