Human Resource Presentation

HR @ IndiaMART – The Backbone

Empower Enable Engage

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Empower

 Defined Performance Parameters and Performance Management System

 Robust incentive structure - Clear, Measurable & Achievable deliverables

 Rewards and Recognition

 Openness Employee Feedback System with defined resolution TATs

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Enable and Engage

Growth Opportunities Learning Opportunities

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Hierarchy KCD-CSD-NSD

KCD CSD NSD

• Assistant Manager • Executive • Executive
• Manager • Sr. Executive • Sr. Executive
• Sr. Accounts • Assistant Manager • Assistant Manager
Manager/Chief Manager • Relationship Manager • Manager
• Business Manager • Business Manager • Branch Sales Manager
• Regional Manager • Regional Manager • Branch Manager
• Asst Vice President • Asst Vice President • Regional Manager
• Vice President • Vice President • Asst Vice President
• Sr Vice President • Sr Vice President • Vice President
• National Head

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Hierarchy BD-Corporate-Tele

CSD BD Corporate Tele Servicing

• Executive • Executive • Executive

• Sr. Executive • Sr. Executive
• Sr. Executive
• Assistant Manager • Assistant Manager
• Assistant Manager
• Relationship
• Manager • Manager Manager
• Sr Manager • Senior Manager • Business Manager
• Asst Vice President • Asst Vice President • Asst Vice President
• National Head • Vice President • Vice President
• Sr Vice President • National Head

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Hierarchy - Marketplace

System Product /
Programmer Tester Designer Engineer Project
(Only M Tech) Management

• Asso SW • Asso Test • Web • System • Asst Product

Programmer Engineer Designer Engineer Manager –
• Software • Sr Test • Sr Web ( = AM) Btech & MBA
Programmer Engineer Designer • Sr System • Product
• Analyst • Test Analyst • Web Design Engineer Manager /
Programmer Analyst Project
• Testing Lead
Manager
• Sr SW • Lead Web
Programmer Designer • Sr Product
Manager / Sr
• Technical Project Mgr
Lead
• AVP
• VP
Note :- Asso SW -> Associate Software 7
Learning Opportunities
Shubhaarambh • All New Joiners undergo Induction Program

Tech Shubhaarambh • Technical Program for Technical team

• 2 Weeks of comprehensive Field Training for NSD New

OJT - NSD Joiners

• 5 Weeks of comprehensive Field Training for CSD/KCD New

OJTOJT – CSD/
( CSD/KCD ) KCD Joiners

• 3 weeks of Product, Process, Skill Training for New Joiners of

OJT – Tele / CC / BD Tele Annual, Tele Monthly , Business Delivery

• Monthly Skill based Training in the Branches for

Engage Learn & Evolve NSD/CSD/KCD FOS 8
Self Learning: iLEAP – Educational Program

• The IndiaMART Learning and Education Assist Program (iLEAP) has been introduced
to extend financial support to our employees who seek to pursue higher education
Policy

• All Employees are eligible

• Prior approvals – Immediate Manager, Vertical Head & HR Vertical Head
• Certified program from recognized University / Institute
Eligibility • Secure minimum 60% score in the course

• Reimbursement of 80 % of fee or 1 Lac which ever is lower after successful completion of

program
• Avail reimbursement of Rs. 1 Lac per year ( single or multiple courses )
• If an Employee is enrolled in Multi Year Course then he / she can avail a Maximum of Rs 1 Lac
Benefits
each year under this benefit

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Management
Team

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Our Leaders

Dinesh Agarwal
Founder & CEO Brijesh Agarwal
Co Founder & Director

Dinesh Gulati
Director

Vikas Aggarwal Ashutosh Dutt Sharma

National Head- Acquisition VP Client Servicing 11
Our Leaders

Amit Jain Abhishek Bhartia

Sr VP - Tele Monthly Sr VP- Buy Leads

Prashant Chauhan
Sr VP - Big Brands

Devendra Singh Sumit Bedi

Sr VP – Buyers Marketplace VP – Marketing 12
Our Leaders

Sudhir Gupta Prateek Chandra

Sr VP-Finance & Accounts Chief Finance Officer

Madhup Agarwal Amarinder S Dhaliwal

National Head – HR Chief Product Officer
Employee
Benefits

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Compensation Benefit - Salary
Salary is credited on the last Day of Every Month
 If 30th/31st is Holiday then it will be credited on 29th of the same month

 One can either choose any of our Banking Partners to have their Zero Balance
Salary Account with us or One can continue with any Old S/B Account

How do I check my first pay …? ( IndiaMART Payroll Employees )

 Log onto weberp2.intermesh.net My ERP  My Payroll
OR
 Log on to payroll.intermesh.net
User ID is your E Mail ID . Password has to be generated from ‘Forgot Password’ option
Pls access payroll after your 1st Salary is credited 15
Compensation Benefit - Salary

 Ensure that the attendance/leaves are updated to get paid for all days in the month
 You should forward bank details at bankaccount@indiamart.com

In case EMP code gets generated post 19th, salary would be paid next month along
with arrears

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Payroll.intermesh.net ( IM Employee )

 Check Salary Break Up Update your investment declaration

 Update your PAN Card details  View your Tax Details
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Pay & Benefits Page

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Pay Link ( Spectrum Employee )

Login credentials are shared with employees from SPECTRUM once their 1st salary is released
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Spectrum – Home Page

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WebERP
ERP  Enterprise Resource Planning

 WebERP is the name of the CRM system of the Company

 It works through Intranet & is accessible only in office premises

 Employees need to login to WebERP to access the details of the customers assigned to them

 FOS need to update their DSR through from WebERP Or MERP

 Meeting must be updated in DSR within the same day of meeting done

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WebERP

 Mobile App of WebERP is MERP

 One can update meetings from MERP as well

 App of MERP needs to be downloaded from Play Store / App Store

 Default Password of WebERP is ‘indiamart’

 Change the default password ( indiamart ) before accessing WebERP for the 1st time

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Login to weberp2.intermesh.net

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Weberp ( Home Page )

Details of
HR SPOC

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Empowerment through Ticket System

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Office Timings
Head Office
• Office Timings are 9 am to 6 pm
• However, keeping employees
interest in mind the timings
have been made flexible from
8:30 am to 7:00 pm
• Minimum time to be Spent: 9
hrs
• Finer Scan to be done in Bio
Metric Machine in Morning &
Evening
Branch Offices
• FOS need to reach Branch by
9.30 am
• In case of business requirement,
employees need to extend in the
Evening Hours beyond 8.00 pm
• Minimum Time to be spent: 9
hrs
• Finger Scan to be done in Bio
metric machine on or before
9.30 am
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Marking Attendance
 For New Joiners:

1st week - For Attendance of Shubhaarambh period New Joinees have to raise AR

2nd week - ( Branch) Single Sign-in in hr.intermesh.net ( from valid official IP Address )
till Finger Scan is done
Once Finger Scan done then, Scan Finger in the Morning before 9.30 am
(Noida 142) Only Finger Scan ( Morn & Eve )

3rd Week - Follow Attendance Policy ( Next Slides )

Managers must approve the requests ( Leave & AR ) timely to ensure that their team members do not
incur loss of pay

 WebERP/MERP of Managers will get blocked if subordinates 2 days Old Leave / AR is not approved

 In case of Pre planned Leave, the employee can apply for leave in advance & get it approved from his
supervisor OR Leave /AR should be raised within 3 days of Absent date
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Attendance Regularization & Half Day

Attendance Regularization : Employees can request for regularization of attendance in case of

exigencies ( late Coming , No Punching ,Business Purpose ) if they are not able to mark their
attendance by Finger Scan

There are 5 Travel AR’s also in case some one is Travelling on behalf of company

New Joiners get 5 ARs for Shubhaarambh week which is over & above normal Monthly ARs

Half Day – Applicable for Non Sales people only. Half Day will be marked if Total Working hours are
4.5 hours or less than 9 for a given day

HRMS update Time – Attendance will get updated in HRMS within 24 hours of absent time

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Attendance & AR ( Noida 142 )

Designation Category Policy

Finger Scan in the Morning between 8:30 am to 10:00 am

Finger Scan in the Evening between 5.30 pm to 07:00 pm
Attendance
( From 2nd week on wards )
All Levels across
verticals
5 ARs will be allowed for late coming / no punching etc
AR

5 ARs will be allowed

Office Tour

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Attendance & AR ( NSD-FOS )

Designation Category Policy

Finger Punch in the Morning on or before 9.30 am

Executive Attendance
No meeting Criterion ( From 2nd Week Onwards )
Sr Executive
Assistant Manager 3 ARs will be allowed for late coming / no punching + minimum 2 meetings are
AR
mandatory(to be updated on the same day)
Finger Punch in the Morning on or before 9.30 am
Manager Attendance
No meeting Criterion ( From 2nd Week Onwards )
Branch Sales Manager
Branch Manager 3 ARs will be allowed for late coming / no punching + minimum 1 meeting is
AR
mandatory(to be updated on the same day)
Finger Punch in the Morning on or before 9.30 am .
Attendance
No meeting Criterion ( From 2nd Week Onwards )
Regional Manager
Zonal Manager AR 5 ARs will be allowed for late coming / no punching

Office Tour 5 ARs will be allowed

* All Meetings have to be updated on the same day from MERP or WebERP 30
Attendance & AR ( CSD/KCD FOS )

Designation Category Policy

Finger Scan in the Morning on or before 9.30 am + 2 meeting updates

Executive Attendance
( From 2nd week onwards )
Sr Executive
Assistant Manager 3 ARs will be allowed for late coming / no punching + minimum 2 meetings are
Manager AR mandatory ( to be updated on the same day) *
2 Extra ARs for CSD L1s if Timely Finger Scan but 1 meeting only
Finger Scan in the Morning on or before 9.30 am + 2 meeting updates
Attendance
Relationship Manager ( From 2nd week onwards )
Sr Account Manager 5 ARs will be allowed for late coming / no punching + minimum 2 meeting is
AR
mandatory (to be updated on the same day)
Finger Scan in the Morning on or before 9.30 am
Attendance No meeting Criterion
Business Manager ( From 2nd week onwards )
Regional Manager
Zonal Manager AR 5 ARs will be allowed for late coming / no punching
Office Tour 5 ARs will be allowed
* All Meetings have to be updated on the same day from WebERP 31
Leave Policy
Type of Leaves Eligibility Entitlement
1.75 Leaves per month (HO )
Leaves From Date of Joining
2.25 Leaves per month ( Branch )
From Date of Joining . Note :- To be
1 Comp off for Full day presence & ½ comp off for
Comp Off availed in 30 days from date of comp off
½ day presence
approval
All Employees must apply for LWP in case they do
Leave without pay From Date of Joining
not have sufficient leave balance

Restricted Holiday From Date of Joining 3 per yr (Including Birthday/Anniversary)

180 Calendar Days
Maternity Leaves Post 3 months of Joining – Once in a Year
(2 Times in IndiaMART career )

3 consecutive working days in a period ranging 5

Post 3 months of Joining – Once in a Year
Paternity Leaves days before DOB of baby till 30 days after DOB of
baby. ( 2 times in IndiaMART career )

Note : - New Joiners are entitled for Leave Credit for the Month of Joining, however if the Total no. of working days is less
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than 20 in the Month of joining then they are not entitled for Leave credit the following month
Holiday & Encashment of Leaves

Holidays are determined as per the calendar year and 10 Holidays are provided in a
calendar year

 Three Restricted Holiday per year , which will lapse if not availed

 We encourage employees to take at least 9 leaves ( 6 Leaves + 3 RH in HO ) & 15

Leaves ( 12 Leaves + 3RH in Branches ) per year. In case those leaves are not availed ,
they would Lapse at year end ( This is applicable in a Calendar Year )

 Only 15 leaves will be carried forward to the next year out of Total No. of credited
leaves in this year, Excess over 30 leaves will be en-cashed & paid in the salary

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Leave Policy

 Leave calendar shall run from 1st January to 31st December

 If there is absence of 20 or more days, one will not get the credit of leaves for that month

 Log on to ‘hr.intermesh.net’ to apply your leaves & AR’s

 New Joiners need to generate Password from ‘Forgot Password’ option

All Saturdays are off for Noida 142 . For Branches only 1st Sat of the month is off

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Sandwiched Leave
Sandwiched Leave scenario:
FRIDAY SATURDAY SUNDAY MONDAY Status

Leave Off Off Leave No SW

LOP Off Off LOP SW

LOP Off Off Leave No SW

Leave Off Off LOP No SW

Note : You can apply for leave only if you have leave in your leave balance
If you do not have any leave in your leave balance then you need to apply for LOP
LOP = Loss of Pay
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Log on to hr.intermesh.net

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Attendance Calendar

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Accidental Insurance
Eligibility – All Employees ( From Day – 1 ) Coverage 24*7 Insurance Provider - New India Assurance

Type of
Benefits under the coverage All Employees
Insurance

Reimbursement of Accidental Expenses or Actual Rs.10,000/- or actual expenses

Expenses which ever is lower whichever is lower
Group Personal
Accidental Reimbursement of Loss of Salary due to leaves
Insurance taken by reason of Temporary Total disability ( @ Rs.2,500/- per week for 104 weeks
( GPA ) weekly Indemnity ) by way of Accident

Sum Insured for disability Rs 2,50,000/- ( Excluding Death )

Group Term
Life risk cover (GTL ) Rs 8,00,000
Life Insurance

Employee will only be eligible for availing accidental claim if he/she is advised at least 1 day complete
bed rest and TTD shall be settled subject to submission of fitness certificate from treating doctor 38
Mediclaim
Insurance Provider National Insurance co. ltd
Insurance Cover Rs 2 Lacs Family Floater

Coverage Employee + Spouse + Up to 2 Children + Parents

Employee who has completed 3 months in the Organization

Eligibility
Employee whose salary is above Rs 50,000 are covered from DOJ

Cashless in Listed Hospital

Expenses Claim Process Reimbursement in Non Listed Hospital and bills needs to be submitted
within 30 days

Pre hospitalization of 30 days and post hospitalization of 60 days is covered

To avail Mediclaim, one has to remain Hospitalized for more than 24 hours. For any assistance to
Mediclaim /Accidental Insurance, please contact Pooja Barthwal .Email-pooja.barthwal@indiamart.com &
HR SPOC . Email - hrm@indiamart.com with the subject as MEDICLAIM 39
Internal Job Posting (IJP)
ELIGIBILITY

The employee must have completed 9 One can apply to all cross functional job
months with in the current functional area postings and vertical job posting up to one
and position (Role), to apply for the IJP level above the current level

Employee who meets the eligibility and

The Talent Acquisition team advertises all
selection criteria must apply to the job on
Jobs to all the employees on the Intranet
or before the last date of application

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Amantran – Employee Referral Program

 Our employee referral program is an important means of finding talented individuals

for our organization

 It is an opportunity for all the employees to refer their friends and relatives to work
with IndiaMART.com and also get rewarded for the same

 The Referred person & the Referee should complete min 2 months & they should be
in the system to get the payout
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Amantran- Employee Referral

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Provident Fund
 PF in IndiaMART is Optional if salary above Rs 15K & mandatory if salary < = 15k per month
 PF amount deducted will be 12% of Basic Salary or Rs 1800 which ever is lower
e.g – If basic salary is 8000 then 12% of 8000 i.e 960 which will be deducted
If basic salary is 20000 then 1800 will be deducted
 Employer & Employee Contribution is part of ones CTC
 If some one applies for PF , Rs 3600 or 24% of Basic Salary will be debited from
account every month
 One has to put a request to HR or Finance to get PF deducted
 Only Employee Contribution will qualify for Tax Benefit under Section 80C
 It is a Compulsory Saving Every month. Once started it cannot be stopped in between
 One will get interest on PF as per prevailing interest rate
 SPOC for PF – Sunil Kumar . Email id – sunilkumar@indiamart.com
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Code of Conduct
2nd (Repeat)
Category Non Compliance 1st Instance - Action Instance -
Action
Demanding or taking or giving bribes of any nature Enquiry leading to Termination of Services

Working on Projects/ Assignments from other organizations/

Warning Separation
individuals for personal gain without authorization

Forging or tampering with any documents belonging to the Company or

Enquiry leading to Termination of Services
signatures of any co-employee

Giving false information/ declarations at the time of employment, or

Enquiry leading to Termination of Services
hiding details for getting employment

Fradulence / Making fraud sales/ commitments and/ or theft, cheating or dishonesty

Misrepresentation of any other kind; receiving favours from vendors and/ or customers Enquiry leading to Termination of Services

Marking false attendance for self or others Enquiry leading to Termination of Services

Availing leave (including sick leave) by presenting false reason and/ or

Warning Separation
submitting false documents (e.g. false medical certificates)

Sharing any confidential information through public papers, journals etc.

or by speech or discussion or writing to any person (including a co
Warning Separation
-employee) at any time during service which may cause harm to the
interest of the Company
Code of Conduct
2nd (Repeat)
Category Non Compliance 1st Instance – Action Instance -
Action
Forcing any of the co-employee to resign Enquiry leading to Termination of Services
Indiscipline with respect to co- Misbehaviour of any kind with any co-employee, such as threatening,
workers fighting, use of abusive or obscene language or any other activity
Warning Separation
dangerous to life or property in office premises or in Company's
owned or hired vehicles
Found guilty of any offence by any court of law Enquiry leading to Termination of Services
Law of Country
Found to be sending SMS or making calls to NDNC numbers Enquiry leading to Termination of Services
Carrying documents, data and any other property of the
Warning Separation
Company outside without written authorisation
Carrying unauthorised persons in Company's owned or hired
Warning Separation
vehicles
Causing frequent deviation of cab route and/ or habitual delays at
Warning Separation
pick or drop timings causing other co-employees to suffer
Misuse / Damage of
Company's Property Causing damage to the office property Warning Separation
Misbehaviour of any kind in offices or on client premises, such as
Warning Separation
fighting or any other activity dangerous to life or property

Violation of cleanliness and/ or housekeeping rules in washroom,

Warning Separation
cafeteria or anywhere in office premises e.g. spitting

writing negative comments about the organisation on the walls of Warning

Social Media social media platforms
Separation
Code of Conduct
2nd (Repeat)
Category Non Compliance 1st Instance - Action Instance -
Action
Absence for three consecutive working days without information or Frequent
Warning Separation
latecoming or absenteeism
Bringing outsiders into the Company premises without authorisation Warning Separation
Non compliance to work process or official instructions or Non-cooperation in the
Warning Separation
investigation of an offence
Inappropriate personal conduct or use of abusive or obscene language with any
Enquiry leading to Termination of
customers including gossiping, spreading rumors and/ or statements of an insulting
Services
nature

Interfering with Company's work, or influencing others to do so CAP - Corrective Action Programme Separation

Non Adherence to
Company's Policy Poor work performance against agreed upon targets CAP - Corrective Action Programme Separation

Enquiry leading to Termination of

Possession of weapons on Company premises at any time
Services
Sleeping on the job, neglecting or failing to perform assigned duties Warning Separation
Smoking in offices Warning Separation
Violation of general safety, security & departmental rules Warning Separation
Violation of the Non Solicitation Policy Warning Separation
Unwilling to take up an assigned job Warning Separation
Violation of the Non-discrimination and Sexual harassment policy
Enquiry leading to Termination of
POSH – Prevention of Sexual Harassment policy is there in place for protection of
Services
Female employees
THANKS

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