Kelompok 3

Team Work and Team Building

Pengantar Manajemen Kualitas

Magister Manajemen
UNIVERSITAS TRISAKTI
 MM 08

1. Qurotul Novida Barmoyo 122011700048

2. Rahma Aulia 122011700050

3. Rio Luthfiandana 122011700054

4. Rudini Mulya 122011700056

Pengantar Manajemen Kualitas

 Outline…
1 3 5
Overview Of Four-Step Teams Are
Team Building And Approach to
Coached–Not Bossed
Team Work Team Building

Building Teams and Character Traits

Making Them Work and Teamwork

2 4
 Outline…
6 8 10
Handling Conflict Rewarding Team and Leading Multicultural
in Team Individual Performance Teams

Structural Inhibitors Recognizing Teamwork

of Teamwork And Team Players

7 9
 Team Building And Team Work

Team Work

Team Building
A sequence of planned activities designed to
A team is a small group of people with complementary
gather and analyze data on the functioning of
skills, who work actively together to achieve a
a group and to initiate changes designed to
common purpose for which they hold themselves
improve teamwork and increase group
collectively accountable.
effectiveness
5
 Building Teams and Making Them Work

Why we need Team

work?
The overriding need of all
people working together for
the same organization is to
make the organization
profitable. Characteristics of high performance teams
 Have strong core values
 Turn a general sense of purpose into specific performance
objectives.
 Have the right mix skills.
 Possess creativity
6
 How Team Building
Works?
1 Problem or opportunity in
team effectiveness
2 Data gathering and analysis

3 Planning for team improvements

Actions to improve team

4
functioning

5 Evaluation of results

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 Building Teams and Making Them Work
Benefits of Teamwork

Learning Quick Solution

Motivation Improve Productivity

Better decision Diversity of ideas

8
Team Work and Team Building

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 Four-Step Approach to Team Building

Aligning the Establish the Ensuring Roles Problem

Goals effective of in a Team Solving
working
relationships

10
Character Traits and
Teamwork
 Build the vision & mision in working area
 Appreciating the Differences
 Believe
 Intensive and effective communication
 Make some togetherness activity
 Respect other performance
 Increase the competency
 Accountability
 Adaptable
 Dare to take risks
Character Traits That
Promote Successful
Teamwork
 Honesty/Integrity  Initiative
 Selfiessness  Patience
 Dependability  Resourcefulness
 Enthusiasm  Punctuality
 Responsibility  Tolerance/Sensitivity
 Cooperativeness  Perseverance
 Strengthen Train the
the leadership
communication without
risk

Grow
To Know motivation Restoring
each others and spirit of work
collaboration enthusiasm

5 Benefits of the Company Doing Team Building 13

 Boss Coach

The leading and

Clearly define charter
managing
Learning to develop and
Reporting to My Boss
make the team work
Deliver simple, direct,
Traditional Hierarchy
actionable feedback

Teams Are Coached – Not Bossed

The coach can inspire and energize their employees, when you equip them to have strengths-
based, engagement-focused and performance-oriented conversations, often.
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 Handling Conflict in Team
Negative Responses Positive Responses
Resolution Strategies for Team
Conflicts
Plan and work to establish a culture where individuality and dissent are in
1
balance with teamwork and cooperation.

Establish clear criteria for deciding when decisions will be made by individuals
2
and when they will be made by teams.

Don’t allow individuals to build personal empires or to use the organization to

3
advance personal agendas.

Encourage and recognize individual risk-taking behavior that breaks the

4
organization out of unhelpful habits and negative mental frameworks

Encourage healthy, productive competition, and discourage unhealthy,

5
counterproductive competition.

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 Structural Inhibitors of Teamwork

Unit Structure
Responsibility

Accountability
Compensation and
Recognition
Unit Goals
Planning and
Control

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 Rewarding Team and
Individual Performance

Team-based Incentive
Compensation

Individual Incentive
Compensation Total
Compensation
Base Individual
Compensation
 Developing System
The model can be used for establishing a compensation system that reinforces both team and
individual performance

Decide what Performance to

measure
4 step for developing
the system Determine how to measure the
performance

Identify the rewards to be offered

Integrate related process

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 Non monetary Rewards
non monetary rewards can be effective as incentives. Widely used non monetary rewards that have
proven to be effective like as

Free Time Off or Gift Event Tickets

Training Annual Leave Package (Movie, Concert)

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 Variety the Announcement
recognition “Thank you”
Review the recognition Award periodically
periodically
Identifying the Give the gift
types of recognition

Recognizing Teamwork and Team Players

There is no end to the ways that the intangible concept of employee appreciation can be
expressed
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 Leading Multicultural
Teams
Culture-related challenges that often arise in work teams

Adaptation
Team members and leaders commit to adapting their
attitudes and practices to accommodate cultural differences.
Structural Intervention
Team members are reassigned or the team is reorganized
to reduce problems growing out of interpersonal friction
between and among team members or to remove a
source of conflict.

Exit
Team members who are unhappy on the team and
cannot be modified by any of the other strategies
are allowed to simply leave
Managerial Guidance
Higher management establishes ground rules-
ideally before the team is constituted

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 Team Work
Makes the Dreams Work.

Thank you…