CLIENTELE AND

AUDIENCES IN SOCIAL
WORK
Clientele and audiences- is a
clients or customers,as
of professional person or shop,considered collect
ively; a group or body of clients:

SOCIAL WORK – is a method of helping

through the relationship that taps personal and
other resources for coping with problems.
MODES OF ADAPTATION

FIGHT
FLIGHT
PAIRING
MODES OF ADAPTATION

FIGHT
THE PHYSICAL OR VERBAL
PROJECTION OF ANGRY
FEELINGS ON OTHERS.
MODES OF ADAPTATION

FLIGHT
MOVING AWAY FROM THE
PROBLEM/STRESSFUL
SITUATION.
MODES OF ADAPTATION

PAIRING
THE ENTRY TO A
RELATIONSHIP WITH ANOTHER
PERSON WHO PERCIEVED
“SECURITY”.
EXAMPLES OF CLIENTS

 CHILDREN (Abandoned, neglected, orphaned

abuse or exploited).
 CHILDREN ( Conflict with the law, street
children, affected by HIV).
 OUT OF SCHOOL YOUTH
 SOCIALLY DISADVANTAGED WOMEN
TYPOLOGY OF CLIENTS:

 VOLUNTARY CLIENT ( Walk in

clients)
 INVOLUNTARY CLIENTS ( Reach out
clients)
 REFERRED CLIENTS
FACTORS THAT AFFEET THE CLIENT-
WORKER RELATIONSHIP

REALITY
>OBJECTIVE PERCEPTION OF EXISTING
CONDITION.
>THE STATE OF WHAT IS ACTUAL, AND WHAT
IS TRUE.
ETHICAL CONSIDERATIONS:

 ACCEPTANCE
 NONJUDGEMENTAL ATTITUDE

 INDIVIDUALIZATION

 PURPOSEFUL EXPRESSIONS OF FEELINGS

 CONTROLLED EMOTIONAL INVOLVEMENT

 CONFIDENTIALITY

 SELF DETERMINATION
WORKING WITH GROUPS AND
ORGANIZATIONS

TARGET TO CHANGE
MEDIUM FOR CHANGE
AGENT FOR CHANGE
STATEMENT OF PRINCIPLES

(i) The principles of planned group formation.

(ii) The principles of specific objectives.
(iii) The principle of purposeful worker-group
relationship.
(iv) The principle of continuous individuals.
TYPOLOGIES OF GROUPS

(i) Growth group

(ii) Treatment group
(iii)Social group
WORKING WITH COMMUNITIES

FOCUS OF COMMUNITY ORGANIZATION

>Removal of blocks to growth
>The release of potentialities in the individual, group
and cpmmunities as a whole
>The development of capacity in indigenous leaders to
lead, to manage, and function in their assigned social roles in
the community.
THE PURPOSES OF COMMUNITY
ORGANIZATION:

 To solve certain problems and meet needs.

 To achieve selected social goals.
 To strengthen people’s capacity in dealing
with their problems, needs, and aspiration.
COMMUNITY
They help community to be intact and to resolve
conflicts about their neighborhood, substance abuse
and violence, marriage and family counseling,
depression parents dealing with their children, and
children adolescent dealing with family difficulties
and peer pressure. Counselors are available to help
the individuals, family and other groups or
organizations to cope with life’s inevitable
challenges.