Heavy-Duty

Right To Repair
Status Update
Kenneth DeGrant – Drew Technologies
Agenda

 Introduction
 NASTF - Where to purchase/rent OEM software/service
information.
 Truck Manufacturers OEM Updates (Alphabetical)
 Daimler Trucks NA (Freightliner)
 Hino
 International Truck and Engine
 Isuzu
 PACCAR (Kenworth, Peterbilt)
 Volvo (Mack)
Agenda Continued

 Engine OEMs (Alphabetical)

 CAT
 Cummins
 Transmission OEMs (Alphabetical)
 Allison
 Eaton
 ABS OEMs (Alphabetical)
 Meritor WABCO
 Bendix
 Haldex
Introduction

 The Heavy Duty (HD) OEM’s and component suppliers

continue to make progress in providing OEM dealer-
essential tools to their fleet customers and the
aftermarket.
 This session focuses on the progress made toward the
availability of OEM repair tools for:
 Diagnostics
 Reprogramming
 Service Information
Where Do I Get The
Software?
 As a Vehicle Diagnostic Adapter (VDA) vendor and
having been in the VDA/display industry since 1999, one
of the most asked sales questions after stating “we make
the adapter” but “you have to buy OEM software” is:

 Where do I get the diagnostic/reprogramming software???

National Automotive
Service Task Force
 NASTF maintains the formalized links to where to purchase/rent both
diagnostic and service related software as it applies to R2R. The main
page is:

 https://www.nastf.org/i4a/pages/index.cfm?pageID=1

 Link to diagnostics and reprogramming NASTF site:

 https://www.nastf.org/i4a/pages/index.cfm?pageid=3639

 Link to service information NASTF site:

 https://www.nastf.org/i4a/pages/index.cfm?pageID=3292
Presentation Overview

 I contacted all of the major OEMs and component suppliers (engines,

transmissions, ABS) and had them respond to a survey of questions
regarding:
 Diagnostics/Reprogramming and Licensing
 RP1210 or J2534 Compliance for diagnostics software and protocols used.
 Available to the public for sale/rent on [date].
 Available as CD/DVD/download.
 Licensing period.
 Licensing for their Service Information System.
 Available to the public for sale/rent on [date].
 Available as CD/DVD/download.
 Licensing period.

 Most of the OEMs and component suppliers are making great headway,
and I will only really highlight the anomalies.
Truck OEMs
Alphabetical
Daimler Trucks NA
(Freightliner, Detroit Diesel)
 Daimler was not able to provide a formalized response in
time for this presentation.
Hino

 "Diagnostic Explorer II (DX II)" Diagnostics/Reprogramming

 DX II is the only software/reprogramming application necessary for
R2R. It will be J2534-compliant (04.04) and uses the ISO15765,
J1939, and ISO9141 (K-Line) protocols. It covers all conventional and
COE trucks from 2005 to 2018. It is available for sale to the general
public right now. The software is distributed via download through the
internet. The license must be renewed annually for continued use.
 "Hino Service Manuals" Service Information System
 "Hino Service Manuals" is the name of the service information
system. It is available right now. Users can buy paper manuals or
CDs of manuals for any model year and any volume 1 thru 5 for each
model year. The users can also rent the system with a 1 year, 30 day
or 72 hour subscription for all models, all volumes all years.
 Right to Repair Contact
 Thomas M. Marchini, Marchini@hino.com, 248-804-7909
International Truck and Engine
(NAVISTAR)
 NAVISTAR’s Service Portal
 http://www.navistarservicesoftware.com

 Navistar Engine Diagnostics (NED), ServiceMaxx J1708, Diamond Logic Builder

 NED is completely RP1210 compliant and is for J1939-based engines. It is available for sale
through a licensed NAVISTAR dealer or available through a third party. License is for one year.
 ServiceMaxx J1708 is completely RP1210 compliant application for J1708-based engines. It is a
free download. This software is outdated by NED and no longer supported by NAVISTAR.
 DLB is for the electrical systems on high performance International trucks and IC buses. It is also
completely RP1210 compliant and uses the J1708/J1587 and J1939 protocols. It is available for
sale through a licensed NAVISTAR dealer or available through a third party. License is for one
year.

 NavKal – Reprogramming Software

 NavKal is the reprogramming software for the engine and is completely RP1210 compliant. It is
available for sale through a licensed NAVISTAR dealer or available through a third party. License
is for one year.

 Service Information System

 TBD

 Right to Repair Contact

 psc@navistar.com
Isuzu

 IDSS II Isuzu Diagnostic Service Software

 IDSS II is the only software/reprogramming application
necessary for R2R. Compliancy to RP1210 or J2534 has not yet
been decided. It uses the ISO15765, CAN, J1939, J1850PWM,
J1850VPW, ISO14230, J1708, NRZ, LIN, FlexRay, and ISO9141
(K-Line) protocols. The software is distributed via CD, or it
comes with IDSS II Tablet Kit. It is available for rent right now
and the license must be renewed monthly for continued use.
 IDSS II Service Information
 The IDSS service software also serves as the service information
system. It is available now and distributed via CD or online at
www.isuzutruckservice.com. The CD license for service
information does not expire.
 Right to Repair Contact
 Robert Kilcullen, Robert.Kilcullen@isza.com, (657)-295-4022
PACCAR (Kenworth/Peterbilt)

 "DAVIE4" and "Vehicle Service Tooling" Diagnostics Applications

 DAVIE4 is for diagnostics/reprogramming. It is RP1210-compliant and uses the
ISO15765, J1939 protocols. It covers EPA2010 and newer vehicles. It is
available for sale to the general public right now at www.paccarpowertrain.com.
The software is distributed via download through the internet. The license must
be renewed annually for continued use.
 Vehicle Service Tooling is also for diagnostics/reprogramming uses the RP1210
standard, but is not RP1210-compliant because it only allows the use of approved
RP1210 adapters. Plans are to make it RP1210 compliant in the future. This
software is not yet released and is not yet available to the general public. This
software will cover vehicles TBD. Distribution and licensing is TBD.
 "ePortal/Service Tab" Service Information System
 "ePortal/Service Tab" is PACCAR's service information system. Availability date
to the general public and rental/sale terms are still TBD. Delivery will be online
through the internet.
 Right to Repair Contact
 Marc Wunderlich - Kenworth, marc.wunderlich@paccar.com
 Krista Hodge - Peterbilt, krista.hodge@paccar.com
Volvo/Mack/Nissan UD

 "Premium Tech Tool (PTT)" Diagnostics/Reprogramming

 PTT is the only software/reprogramming application necessary
for R2R. It is RP1210-compliant and uses the ISO15765, J1939,
and J1708/J1587 protocols. For reprogramming, It covers 2010
and newer vehicles, and for diagnostics it goes back to 2007 and
newer vehicles. It is available for sale to the general public right
now. The software is distributed initially via DVD and updates
are downloadable through the internet. The PTT license must be
renewed annually for continued use.
 "Impact" Service Information System
 "Impact" is the name of the Volvo service information system. It
is available for rent right now, and is distributed via DVD or
online. Rental periods will be 48 hours, 30 days, or for 1 year.
 Right to Repair Contact
 Eric Swaney, eric.swaney@volvo.com, 336-681-7042
Engine OEMs
Alphabetical
Caterpillar

 CAT Electronic Technician

 The truck version of ET is limited to on-highway trucks and only 2007-
2009 model years. Anyone can purchase the software for 2010-2016
engines.
 For 2007-2009 engines, it has previously been limited to "covered persons"
as defined by ARB SIR regulations, however, anyone should be able to
order it.

 CAT ET is RP1210 compliant and uses the J1708/J1587 (ATA) and

J1939 protocols. It is distributed via DVD and has a 1-year license.
 Service Information System
 The CAT service information system is available as a 1-month and 1-
year license. It is available as a DVD or downloadable through the
internet.
 Right to Repair Contact
 George Lin, lin_george@cat.com
Cummins

 Cummins was not able to provide a formalized response

in time for this presentation.
Transmission OEMs
Alphabetical
Allison

 Information concerning what Allison has available to the

general public is at this link:
 http://www.allisontransmission.com/parts-service/global-service-information.

 This website is also available on the NASTF website.

Eaton

 "ServiceRanger 4 (SR4)" Diagnostics/Reprogramming

 SR4 is the only software/reprogramming application necessary
for R2R. It is RP1210-compliant and uses the J1939, and
J1708/J1587 protocols. It covers 1998 and newer vehicles. It is
available for sale to the general public right now. The software is
distributed via download through the internet. The PTT license
must be renewed annually for continued use.
 "Roadranger Literature Center" Service Information System
 "Roadranger Literature Center" is the name of the service
information system. It is available online for free, and if a
customer wants printed material, there will be a small charge.
 Right to Repair Contact
 Doug Dietsch, DouglasJDietsch@Eaton.com, 269-342-3505
ABS OEMs
Alphabetical
Bendix

 Bendix ACOM
 Bendix ACOM is the only software required for diagnostics,
sensor calibration, and fleet level reconfiguration. It is
available free as a download or CD and covers 1996 and
newer ABS systems. The software uses the J1708/J1587,
J1939, J2497 (PLC4TRUCKS), and the ISO14229 (UDS)
protocols.
 Service Information
 All service information is available for free as a download
from the Bendix website.
 Right to Repair Contact
 Ron Stahl, Ron.Stahl@bendix.com
Haldex

 Software (Two Packages Covering 2004-Present)

 Trailer ABS PLC Diagnostics is RP1210 compliant and uses the
PLC4TRUCKS (J2497) protocol.
 Haldex Diag+ is not RP1210 or J2534 compliant and requires a
special diagnostic adapter. It uses the KWP2000 (ISO14230)
protocol as well as J1939.
 Both software packages are available for sale now via download
and CD, and the license does not expire.
 Service Information
 Service manuals for Haldex ABS systems are available for free
from the Haldex website.
 Right to Repair Contact
 Dave Engelbert, Dave.Engelbert@haldex.com
Meritor-WABCO

 There are three applications for diagnostics and reprogramming.

TOOLBOX, TOOLWrench , and VEPS (PABS, HABS). All of these
applications are completely RP1210 compliant. TOOLBOX and
TOOLWrench cover all models 1999 – present and VEPS covers
J1939 ECUs only that are 2015-present. All of these applications
use the J1708/J1587 and J1939 protocols and are available now
via download. TOOLBOX is available for sale while TOOLWrench
and VEPS are free. The TOOLBOX license does not expire.
 Service Information
 All service information is available for free as a download from the
Meritor-WABCO website.

 Right to Repair Contact

 Susan Nickels, Susan.Nickels@MeritorWabco.com