About PTCL

 PTCL is the largest telecommunications

provider in Pakistan.
Here are some details:
Founded: 1947
Headquarters: Block-E, G-8/4 Islamabad
CEO: Dr. Daniel Ritz
Number of employees: Over 18000
Subsidiaries: Ufone, PTCL Smart TV,U Microfinance Bank Limited,
Telephone, Industries of Pakistan, DVCOM Data (Private) Limited, Smart Sky
(Private) Limited, Maskatiya Communications (Pvt) Limited, Paknet Ltd.
Products: Wireless, Telephone, Internet, IPTV
Owner: Government of Pakistan (62%)
Etisalat Telecommunications (26%)
Website: www.ptcl.com.pk
 History of PTCL:
• From the beginning of the Posts & Telegraph Department in 1949 and
establishment of Pakistan Telephone &
Telegraph Department in 1962, PTCL
has been a major player in
telecommunication in Pakistan.
• Pakistan Telecommunication Corporation
(PTC) took over operations and functions
from Pakistan Telephone and Telegraph
Department under Pakistan
• Telecommunication Corporation Act 1991.
• In 1991, the Government announced its plans to privatize PTCL and in
1994 issued six million vouchers exchangeable into 600 million shares
of the would-be PTCL in two separate placements.
• PTCL launched its mobile and data services subsidiaries in 2001 by the
name of Ufone and Paknet
 About todays PTCL:
• Pakistan Telecommunication Company Limited (PTCL) is the largest
integrated Information Communication Technology (ICT) Company of
Pakistan.
• With a humble start from a telephone and telegraph department in 1947,
it has evolved to offer latest digital and telecommunication technologies
today.
• PTCL offers products and services like high speed Broadband internet,
CharJi wireless internet, and Smart TV (IPTV) service, over-the-top (OTT)
applications like Smart Link App, Smart TV App and Touch App, and world
class digital content like Netflix, iflix and icflix.
• PTCL’s enterprise grade platforms like Smart Cloud, Tier-3 Certified Data
Centers, Managed Services and Satellite Services are meeting the
connectivity needs of organizations and enabling businesses to operate
more efficiently.
• It acts as the communication backbone for the country with largest fiber
cable network that spans from Khyber to Karachi and submarine cables
connecting Pakistan to the world.
• PTCL is proud of its more than 70 years heritage; connecting people of
Pakistan. PTCL has always played its part in development of the country
and is committed to building a prosperous and digitally connected
Pakistan.
 PTCL Positioning Statement:
HELLO TO THE FUTURE
• “Hello to the Future” is an amalgam of our vision, brand philosophy, brand
values and strategy. The essence is “futuristic approach”.
• The positioning statement “Hello to the Future” is basically comprised of
two words “Hello” and “Future” that provides the inward communication
through the word “Hello”, i.e. PTCL welcomes its customers and the
future. Also, it offers the outward communication through the word
“Future” by promising customers the futuristic ideas and products.
 MISSION AND VISION OF PTCL:
Mission:
To be the partner of choice for our customers, to develop our
people and to deliver value to our shareholders.
Vision:
To be the leading and most admired Telecom and ICT provider in
and for Pakistan.
Corporate Social Responsibilities (CSR)
• PTCL is a socially responsible organization that has been contributing to
economic development of the country while improving the quality of life
of the workforce and their families as well as of the local community and
society at large.
• The CSR Policy at PTCL serves as a roadmap to help the company conduct
business in an economically,
socially and environmentally
sustainable manner that is
transparent and ethical.
• PTCL as a socially aware and
responsible organization is
determined to do its utmost efforts
in furthering worthy causes that
contribute to the lives of individuals
and help in improving the standards
of society as a whole.
 PTCL’s CSR Plans are:
• PTCL Razakaar – A structured employee volunteer program through
which employees act as ambassadors of the organization and
participate in humanitarian activities pertaining to areas of need.

• Education
• Health & Safety
• Environment
• Inclusion
• Separate budget for medical camp
• Youth development-PTCL always opens its doors for energetic,
ambitious and qualified youth of the country.

• Disaster Response
• Green Pakistan
• National day of ptcl families for employees
• Pink ribbon day
 Brand Values:
 Some of the brand values
are:
• Evolving
• Innovative
• Human
• Trustworthy
• Quality Conscious
 Henri Fayol’s Theory of General
Management 1841-1925
• Henry Fayol’s presented 14 principles of Management
that are based on a fundamental truth.
• These principles of management serve as a guideline
for decision-making and management actions.
• Henri Fayol was able to synthesize the 14 principles
after years of study.
• Principles includes:
~Division of Work ~Remuneration
~The Degree of Centralization ~Authority and Responsibility
~Scalar Chain ~Discipline
~Order ~Unity of Command
~Equity ~Unity of Direction
~Stability of Tenure of Personnel ~Subordination of Individual Interest
~Initiative ~Esprit de Corps
 Implementation on PTCL
1. Division of work:
The principle of ‘Division of Work’ means to divide a given activity or work
into small pieces or parts so that each part is handled with great ease and
efficiency.
In PTCL ,there is
• Proper division of work among each level of management.
• Different sections in PTCL with each
providing different task.
• Proper hierarchy
• Work load is divided
2. The Degree of Centralization: