TROUBLESHOOTING GENERAL PROBLEM ON

MOTHERBOARD IN PREMIER JATINEGARA HOSPITAL

BY BAYU AGUS PRABOWO
WHY I CHOOSE THIS TITLE?

 The number of cases of PC damage that are rooted in unmanaged motherboards is a very common problem in
the place where I do apprenticeship. However, not only in Premier Jatinegara Hospital, but there are also many
companies that use Personal Computers for their services to experience the same thing. This is my background in
choosing the title of this report.
PREMIER JATINEGARA HOSPITAL

 Premier Jatinegara Hospital is a very big

hospital which provide health services in
Jatinegara, East Jakarta.
CONTENTS

DEFINITIONS PROBLEM SOLUTION

WHAT IS A MOTHERBOARD?

This Photo by Unknown Author is licensed under CC BY-SA-NC

 A motherboard is a circuit board where various electronic components are interconnected like on a PC or
Macintosh and are usually abbreviated as the word mobo. Other definitions of the motherboard or in other
words the mainboard is the main board in the form of a pcb that has a bios chip (drive program), paths and
connectors as access points for each device.
 In a computer system, peripherals will be connected to each other in the motherboard and can continue
instructions through the paths on the board. All connected peripherals will become a complete computer system.
While the function of the motherboard in general is to connect all the components of a computer. Motherboards
can be said to be the backbone of a computer system, all computer components must be connected to the
motherboard, both directly and indirectly.
PART OF MOTHERBOARD
CPU SOCKET

 Used to install or insert a processor. There are two

types of sockets that we are familiar with, namely LIF
sockets and ZIF sockets. LIF stands for Low Insertion
Force, which is an old socket model, and ZIF stands
for Zero Insertion Force, is a new model socket
processor.
NORTH BRIDGE CONTROLLER

 Its location is always close to the processor socket,

which is one important component of the
motherboard. North Bridge is the focal point of the
motherboard, and is also called the memory
controller hub. North bridge is connected to the
Processor socket, RAM slot and AGP slot.
 South Bridge and North Bridge are the two main
points of the motherboard. South Bridge is
connected with primary and secondary IDE
interfaces, SATA connectors, Floppy Drive
connectors, PCI slots and BIOS. South Bridge is
usually located near a PCI or AGP slot depending on
the type, generation and model of the motherboard.
RAM SLOT

 Is a component on the motherboard that is used to

insert RAM.
 RAM is a type of computer storage whose contents
can be accessed in a fixed time regardless of the
location of the data in memory. This is in contrast to
sequential memory devices, such as magnetic tapes,
disks and drums, where the mechanical movements
of the storage media force the computer to access
data sequentially.
COMPLIMENTARY METAL OXIDE SEMICONDUCTOR (CMOS)

 Is a battery that supplies power to a small memory

on the motherboard that functions to store
computer configuration settings, time, etc. CMOS
keeps us from having to configure these things every
time we turn on the computer.
PCI SLOT

 Used to insert Add-on Cards, such as LAN cards,

Sound Cards, and TV tuner cards. PCI stands for
Peripheral Component Interconnect.
PRIMARY AND SECONDARY IDE INTERFACES

 Also called an IDE connector or PATA connector.

IDE is short for Integrated Device Electronics, which
supports IDE devices, such as Hard disks and CD and
DVD drives.
SATA CONNECTOR

 Also referred to as Serial ATA connector. SATA is

short for Serial Advanced Technology Attachment,
which is useful for connecting serial ATA devices.
BIOS CHIP

 is an abbreviation of the Basic Input Output System,

which is also one of the important chip parts of the
motherboard, to conduct POST (Power On Self
Test).
PROBLEMS ON MOTHERBOARD

 Totally Dead
 PC turns on but screen not appearing on the monitor
 Hang and often die / restart (reset) by itself
 CMOS Checksum FAIL (CMOS Battery Low)
TOTALLY DEAD

 Check the power supply, if it’s broken, change it to the new one.
 Also check that the switch on is functioning.
 Replace Elco which has a capacity of 1000 to 3300 uf / 10 Volts which is located around the Atx power socket on
the motherboard.
PC TURNS ON BUT SCREEN NOT APPEARING ON THE MONITOR

 Try to pay attention and listen to whether there are sounds or beeps. If there is, the damage is usually in the
processor, memory and VGA.
 Check the processor, try holding the cooler, is it overheating or cold? If overheating means the processor fan is
not working properly then you replace it, but if it is cold it means the processor is not working, aka broken.
 Check memory, usually if the memory is damaged there is a beep on the speaker 3 times.
 Check the VGA Card, unplug the VGA Card, when you turn it off / try to press it, there is a possibility of lacking in
or you try to clean the feet / pins. If the VGA card uses a fan, clean the fan.
 If it still does not appear, try checking that the monitor is not on, to make sure it is damaged by the monitor or
CPU, try pressing the Numlock key on the keyboard, whether the Numlock light is on or not. If it is on, it means
damage to the CPU.
HANG AND OFTEN DIE / RESTART (RESET) BY ITSELF

 Check the Power Supply, try using another power supply whether it still restarts on its own or hangs.
 Check whether there is a virus, anti-virus program must always be installed and activate the auto protect.
 When it hangs and there is a blue screen message like "vxd error at address ...", there is usually a problem in
memory. Clean the memory as the above step.
 Try to reinstall Windows.
 If the PC still hangs or restarting by itself, try to check at motherboard, pay attention to physical changes of the
component, especially elco or capacitor, which has a black round shape writing the capacity is between 1000 uf /
10Volt to 3300 uf / 10 volts, usually seen, if the damaged looks bloated / swollen and discharge liquid or rust.
CMOS CHECKSUM FAIL (CMOS BATTERY LOW)

 The CMOS failure message appears. Damage to the CMOS battery, replace the battery.
 The date, time and other configuration settings in the BIOS have changed. After the battery is replaced, do a BIOS
reset.
HOW TO DO MAINTENANCE ON
MOTHERBOARD?

Work Safely. Use the safety wear.

Clean all parts of motherboard

Double check the eligibility of parts

THANK YOU
BAYU AGUS PRABOWO