Holiday

Inn Jaipur
City
Center

By – Akib Hussian
 Holiday inn Jaipur
•Holiday Inn Jaipur City Centre is a hotel located in the Pink City of
India just few minutes’ drive to Railway Station, Bus Stand and
Jaipur Airport.

• It has easy access to popular tourist attractions like Hawa Mahal,

Jantar Mantar, Amber Fort, Nahargarh Fort, City Palace, Jal Mahal
and Albert Hall.

•The hotel offers facilities like 24-hour food service, doctor on call,
porterage, Wi-Fi, SPA and parking facility
•.
•Treat yourself to Continental, Indian and Rajasthani Royal cuisine
at Monarch or dip into our Chinese delicacies with a glass of wine at
The Chao.
 Room Overview
•Located in City Centre, unwind in one of the 172 spacious
guest rooms, starting from 320 sq ft to 600 sq ft.
Guest Rooms
Contemporary rooms with Free Wi-Fi, Free
iron & ironing board, media hub, e-safe, Free
in-room tea and coffee make,Complimentary
mineral water bottles, 32" LED TV, hair dryer,
in-room mini bar, multi function shower,
choice of Soft and Firm pillows, Free Shoe
Cleaning, dental & shaving kit.
 Suite Overview
Benefits of Executive Room plus acces
to Executive Lounge, free Wi-Fi, 2 pieces
of laundry, 1 way airport transfer,
complimentary 2-hour usage of
Business Center Board Room, weighing
machine, in-room mini bar, multi
function shower, choice of Soft and Firm
pillows.
Housekeeping
 Housekeeping is the backbone
of the hotel. The housekeeping
department is responsible for
the upkeep and maintenance of
the entire hotel. No hotel can
function without this
department because it overseas
everything from the guest
rooms, public areas, laundry,
linen, horticulture & flower
arrangement to maintenance of
housekeeping equipments,
which is now becoming
increasingly high-tech.
WORK PERFORMED BY ME

• Collecting the linen from the laundry.

• Setting up the Trolley.
• Distributing linen equally for each floor.
• Collecting the soiled linen from each
floor through shooters.
• Taking the soiled linen back to the
laundry
 CLEANING OF THE ROOM
• Leave the door wide open until work in the room is
completed.
• Turn on every light, if any bulb is burned our report
immediately and switch off the lights.
• Immediately report any damage to the room,
furniture and equipment.
• Any article left by the guest in a departure room
should be reported immediately.
• Hang any article of clothing found on the bed,
chauffeurs or furniture, neatly in the closet.
• Printed material, magazines and other papers,
which are not in the waste paper basket, should be
placed neatly on the dresser.
• Empty all the ash-trays in the waste paper basket
spread a newspaper on the carpet and empty your
waste paper basket on it. Never put your hand inside
the basket.
 • Gather all soiled linen and other waste from the
bathroom strip the linen from the bed, shake the linen out
thoroughly over the bed to make sure that no clothing or
other articles are mixed with the linen.
• Show the bed linen, mattress are wet, stained or torn
report it at once.
• Gather all soiled linen in bundle and take it to the hamper
on your trolley. Be carefully noted to overload the hamper.
• Bring the clean linen and make the bed.
• Check and replace the guest supplies.
• Clean the wardrobe shelves and rod. Keep 16 hangers in
room. Keep three laundry bags on the top shelf with
laundry list. Dust the inside doors, wardrobe floor and
corners.
• Open the dresser drawers and clean them. Place the
prescribed guest supplies in the appropriate drawers, the
item and amount is given on your checklist.
• After providing the night service, keep the bed spread on
the top shelf of the wardrobe the luggage rack in case shelf
has no place
 CLEANING OF BATHROOM
• Remove all the guest and Hotel article from the
marbles top of the wash basin .i.e. gargle glasses,
ashtrays etc.
• Remove soiled linen including bath mat and rug.§
Clean the light fixtures.
• Clean the mirror with the wet cloth and then give
shine with dry cloth or old newspaper.
• Clean the wash basin and marble top with VIA
and sponge tines with tap water and dry it with
towel duster. Replenish guest supplies and it
arranges neatly guest and hotel articles removed in
step no 1.
• Clean water clots with Vim and brush from inside
and outside. Sufficient phenol may be used to the
W.C. keep three hygienic bags at the neck of water
closet, close seat cover and put on satire band.
 • Wipe and dry show curtain with towel
duster and keep away when washing the
bathtub.
• Washing bathtub with Vim and brush,
rinse with clean water and dry with towel
duster.
• Empty and clean the laundry basket.
• Spread shower curtains and place it in
the bathtub.
• Clean the bathroom floor and dry with
mop.
• Replace fresh bathroom linen.
 Front Office
•Firstly learned how to greet the guest .
•Learned how to coomunicate with him.
•Learned guest rooming and escorting them .
•Learned how to take Reservations.
•Learned how to do message slipins beneath the
guset rooms door ..
•Learned to take guest calls and aslo to respond
them
•Learned to give wake up calls .
•Handling of OPERA system .
•Updating the Reg Cards.
•AT the end of the shift Tallying them according to
the 2014 report.
•Scanning photo Id’s of the guest .
•Taking Pre auth of the guest..
Food and Beverage Service

•Learned how to do table set ups

•Learned how to do napkin folds
•Learned how to do clearance
•Learned how to do services of different types
of tea and coffee
•Learned how to do sideboard setup
•Learned how to pick up food with KOT
number
•Learned how to make different types of tea
and coffee on the machine
• Store pickup
 Food Production
•Learned tagging in Walk in
•Store pick up
•Learned to do different juices as per KOT
•Learned to make different types of starters
•Learned how to cut fish and chicken
•Learned how to refill buffet and maintain back up
•Learned how to make French fries , Potato wedges
and different nuggets
•Leaned to set up breakfast buffett
•Learned to set up the pasta counter
•Learned to handle live sandwhich counter
•Learned to handle live omlate caunter
•Learned to handle live pasta counter