E-procurement refers to the electronic integration
and management of all procurement activities including; ◦ Purchase request ◦ Authorization ◦ Ordering ◦ Delivery and ◦ Payment between a purchaser and a supplier. E-procurement should be directed at improving performance for each of the ‘five rights of purchasing, which are sourcing items: ◦ At the right price ◦ Delivered at the right time ◦ Of the right quality ◦ Of the right quantity ◦ From the right source Traditional Procurement Task Flaw (Typical cycle time, 5 1⁄2 days) • Delay in issue of tender schedules to Vendors • Disadvantage for geographically spread bidders to participate • Physical request / threats to bidders • Risk of Tender Boxes at Multiple locations • Delays in finalization of tenders • Human interface at every stage leading to loss of objectivity • Lack of Transparency What to Procure? 1. Production Related 2. Non production Related (MROs) How to Procure? 1. Strategic Sourcing : Long term relationship 2. Spot Sourcing : Fulfillment of Immediate needs The six common forms: 1. Web-based enterprise resource planning (ERP) ◦ Goods/services ordered are product related ◦ Purchasing department authorized to place order 2. Electronic maintenance, repair and operating (e-MRO): ◦ For non production related items purchase ◦ Used by all employees of an organization. 3. E-sourcing: Used for identifying new suppliers 4. E-tendering: Used for solicited suppliers and includes the analysis and comparison of suppliers responses. 5. Reverse auctioning: ◦ Used to buy goods/services from many known/unknown suppliers. ◦ It focuses on the price of the goods and service auctioned. 6. E-informing: Gathering and distributing purchasing information to d/t parties E- procurement Models Advantage Disadvantage - Searching - Different interface Sell-Side - Responsibility of - Restricted choice e.g. www.rswww.com maintaining data on - Poor integration with supplier ERP/procurement system - Limited purchase control Buy-Side - Simplicity - Responsibility of maintaining e.g. www.sap.com. - Wider choice data is on buyer www. ariba.com - Integration ERP systems - Software license costs - Good purchase control - Retraining cost - Simplicity-single interface - Difficult to know which - Potentially widest choice marketplace to choose Independent Marketplace of suppliers, products and - Poor purchase controls e.g. www.sciquest.com prices - Uncertainty on service levels - Often unifies terms and from unfamiliar suppliers conditions and order - Interfacing with marketplace forms data format - Relatively poor integration with ERP The three main e-procurement model alternatives for buyers Reduced purchasing cycle time and cost Enhanced budgetary control Elimination of administrative errors Increasing buyers’ productivity Lowering prices through product standardization and consolidation of buys Improving information management Improving the payment process Security concerns and lack of faith in trading partners Change resistance Maverick or off-contract purchasing might happen Technological risk Lack of vendor support for e-commerce Require big expenses associated with software license and training IS (information System) manager and procurement team must work together Different Parts of the procurement Cycle; 1. Stock control system 2. CD or web-based catalogue 3. E-mail- or database-based workflow systems 4. Order-entry on web site 5. Accounting systems 6. Integrated e-procurement or ERP systems End of the Chapter