Professional Documents
Culture Documents
Counseling Skills
Counseling Skills
SKILLS
Prepared by: reenaroseabonales
BASIC COUNSELING SKILLS
1. Listening
a. attending – orienting oneself to the client
to indicate awareness to the patient and that
the client has your full, undivided attention and
that you care
- methods include looking to
the client’s face or eyes, nodding to encourage
the flow of communication, and leaning forward
b. listening and observing – capturing and
understanding the verbal and non-verbal
information communicated by the patient
HINDRANCES TO EFFECTIVE COMMUNICATION
Giving advice
Offering solutions
Moralizing and preaching
Analyzing and diagnosing
Judging and criticizing
Praising and agreeing; always giving positive
evaluation
Reassuring
LEADS AND RESPONSES