Fortune Classic

Fortune Classic is a hotel industry which gives quality services to

our clients. It is developed by the Mr. Russell and Mr. Ben in 1965.
Their sons are very well leading their organization. Our Hotel
consist of 1000 of rooms with efficient room services. The superior
interior and exterior enhances the charm of our hotel.

We are famous for our Bar services with fine dine.

Position and Credentials
Today I am representing as the Manager in the seminar.
Communication skills and ability to interact with audience in
friendly manner will indicate to the audience that I am expert.
Describe the company
Today, I would like to talk about a big company that I would like to
work in. The Fortune Classic is the biggest Hotel Industry. It has
100 of chains all over the world. Recently, we are awarded with the
best hospitality service to our customer. We are working hard to
give best to our customers. We are family of 2000 employees. They
all are working as a team to serve our clients.
Purpose of presentation
The purpose of presentation is to give the audience about
information about the new banquet hall by Fortune Classic. This
banquet is established for organising the events and special
occasion like anniversaries, birthdays and reception. The banquet
hall with the name of “Queen’s Heart”. It is developed in 2 acres
areas with beautiful natural environment.
Key area of best practice
Customer Relationship

Fortune Classic always focus to build up strong customer

relationship and never fail to dissatisfy our clients.
Key area of best practice
Our organisation always focuses on the customer relationship. We
always effort to please our customer with our services. We never let
our customers down in any circumstances because we never
compromise with our quality. According to Fortune Classic serving
the clients with dedication is the one and only motive for
organisation.
Benefits of best practice
Customer relationship promotes customer loyalty. When we offer
the best services to our clients, the strong bond is build between
the organisation and clients which leads to the increase of more
clients. This is the main motive of organisation to increase our
clients with our quality services.

Employees also gets motivated to perform well to give its best.

How best practice operates in the company?
Fortune Classic is a team of 1000 employee which work as a family.
The Management team, Managers, Supervisors along with all the
head of department work in coordination to provide best services to
our clients.
Short Summary
Audience should learn that we are working for the clients to give
them quality best services. We all should welcome our new banquet
hall to add on our services. The main motive of this seminar is to
promote of Hotel Fortune Classic because of its excellent services.