Performance Management

Prof. Vishwanathan Sir

Presented by – Yogesh Chaurasia

Roll No - 17
Performance Appraisal
• Meaning :
Performance appraisal is the process of obtaining,
analyzing and recording information about the
relative worth of an employee. The focus of the
performance appraisal is measuring and
improving the actual performance of the
employee and also the future potential of the
employee. Its aim is to measure what an
employee does.
Why Performance Appraisal
 Setting goals for the appraisal system.
 Developing criteria for successful
performance.
 Creating matrix for evaluating performance.
 Selecting reviewees and reviewers.
 Considering the timing for feedback.
 Giving candid and constructive feedback.
 Following up to ensure that the system works.
Appraisal Techniques / Systems
 Critical incident method
 360 degree performance appraisal
 Weighted checklist method
 Paired comparison analysis
 Graphic rating scales
 Essay Evaluation method
 Behaviorally anchored rating scales
 Performance ranking method
 Management By Objectives (MBO) method
360 Degree Appraisal System
• 360 degree performance appraisal

360 Degree Feedback is a system or process in

which employees receive confidential,
anonymous feedback from the people who work
around them.
Who should conduct 360 degree performance
appraisal?
 Subordinates.
 Peers.
 Managers (i.e. superior).
 Team members.
 Customers.
 Suppliers/ vendors.
 Anyone who comes into contact with the
employee and can provide valuable insights and
information.
What’s 360 degree measures?
 360 degree measures behaviors and competencies.
 360 degree addresses skills such as listening, planning, and goal-
setting.
 360 degree focuses on subjective areas such as teamwork,
character, and leadership effectiveness
 360 degree provide feedback on how others perceive an
employee.

360 degree appraisal has four components:

 Self appraisal
 Subordinate’s appraisal
 Peer appraisal
 Superior’s appraisal
Companies Follow 360 degree Appraisal
• HCL infosystems
• Morgan Stanley
• Tata Infotech
• Ashok Leyland
• Asian Paints
• Wipro Etc
 Process for 360 Appraisal System
• Circular by Human Resource Department.
• Each others rating in same team.
• On, Strengths & Development, Accuracy, Client
Interactions, Ethics, Knowledge, Behavior etc.
• Ratings Selection on appraisal form.
• Specific deadline in being given.
• 1- Best Performer, 2 – 3….
• Manager Ratings in same team.
 Morgan Stanley
• Starting as a small firm of 20 in 1935 in New York,
and growing to an international workforce of over
54,000 people around the world

• One of the largest global asset management

organizations with US $ 251 billion under
management (June 30, 2010)

• Long history in Indian markets

Thank You