Professional Documents
Culture Documents
Being a Professional
1
2 Topics
Professionalism
Definition of Work Ethics
Characteristics of Work Ethics
3
Professionalism
4
To be a Professional needs a
strong work ethics.
8
Never cheat a:
Customer
Associate
Employer
16 Team Work
• Respecting the rights of others
• Being a team worker
• Being cooperative
• Being assertive
• Displaying a customer service
attitude
• Seeking opportunities for
continuous learning
• Demonstrating mannerly
behavior
• Respecting confidentiality
17 Appearance
Demonstrating a positive
attitude
Appearing self confident
Displaying a willingness
to cooperate and accept
constructive criticism
Having realistic
expectations for self
19 Productivity
• Following direction and safety
procedures
• Conserving materials
• Keeping the work area neat
and clean
• Do not use or knowingly
permit others to use tools and
equipment improperly
• Stay on task and utilize time
constructively
20 Organizational Skills
Prioritize–what's most important
Set timetables–list what you have achieved and
what is still pending
Spend time wisely and stress effectively
21 Communication Skills
• Verbal or nonverbal must
be clear
• To the point
• Listen attentively to others
• We must always treat
others as we would like
others to treat us
22
Cooperation
Conveying willingness to assist others
Developing good working relationships with
supervisors and peers
Following the chain of command
Good at conflict management
Being a good problem solver
23 Respect