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Innovative Management
for Turbulent
Times
CHAPTER 1
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chapter1 Learning Outcomes


• Mendeskripsikan 4 fungsi manajemen dan jenis aktivitas
manajemen yg diasosiasikan dengan masing2 fungsi
• Menjelaskan perbedaan efisiensi dan efektivitas serta nilai
penting keduanya bagi kinerja organisasi
• Mendeskripsikan kemampuan konseptual, interpersonal dan
teknis serta relevansinya bagi manajer.
• Mendeskripsikan tipe-tipe manajemen serta perbedaan
horizontal dan vertical di dalamnya.
• Memahami berbagai tantangan personal yang dihadapi saat
menjadi manajer baru.
• Mendiskusikan karakteristik tempat kerja baru dan
kompensasi manajemen baru yang diperlukan guna 2
menghadapai lingkungan masa kini yg tidak stabil.
Copyright ©2010 by South-Western, a division of Cengage
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chapter1 Why Innovation Matters


• Managers must focus on innovation to
stay competitive
• In a hypercompetitive, global environment,
organizations must innovate more
• Innovations may include:
– New products, services, technologies
– Controlling costs
– Investing in the future
– Corporate values
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Copyright ©2010 by South-Western, a division of Cengage
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chapter1 Defining Management


• Managers are the executive function of the organization
• Building and coordinating entire system
• Create systems and conditions that enable others to perform those
tasks
• Create the right systems and environment, managers ensure that
the department or organization will survive and thrive
• Recognize the key role of people
• “Manajemen seni menyelesaikan pekerjaan melalui orang lain” –
Mary Parker Follett

“Give direction to their organization, provide leadership,


and decide how to use organizational resources to
accomplish goals” - 4
Peter Drucker
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
The Definition 0

chapter1
of
Management
Management adalah pencapaian tujuan-
tujuan organisasi secara efektif dan efisien
melalui perencanaan, pengelolaan,
kepemimpinan, dan pengendalian sumber
daya organisasional

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The Four Manageme 0

chapter1
nt Functions
• Planning. Identifying goals and
resources or future organizational
performance.
• Organizing. Assigning tasks, delegating
authority and allocating resources.
• Leading. The use of influence to motivate
employees to achieve goals.
• Controlling. Monitoring activities and
taking corrective action when needed. 6
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chapter1 The Process of Management

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Learning. All rights reserved.
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chapter1 Organizational Performance

• Organizations bring together knowledge,


people, and raw materials to perform tasks
– Effectiveness is the degree to which the
organizations achieves goals
– Efficiency is the use of minimal resources to
produce desired output
• Organization adalah entitas sosial yang
diarahkan pada tujuan dan terstruktur dengan
sengaja
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chapter1 Management Skills

Conceptual Skills – kemampuan kognitif


untuk melihat organisasi secara keseluruhan
Human Skills – kemampuan untuk bekerja
dengan dan melalui orang lain
Technical Skills – pemahaman dan
kecakapan dalam kinerja tugas-tugas
tertentu

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Relationship of Ski lls 0

chapter1
to
Management

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Learning. All rights reserved.
0

chapter1 Saat ketrampilan gagal


• Keterampilan manajemen diuji selama masa
bergolak
– Banyak manajer gagal memahami dan beradaptasi
dengan laju perubahan yang cepat di dunia
• Kegagalan umum termasuk :
 Komunikasi yang buruk
 Gagal Mendengarkan
 Keterampilan Interpersonal yang Buruk
 Memperlakukan karyawan sebagai instrumen
 Kegagalan untuk mengklarifikasi arahan dan
ekspektasi kinerja
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chapter1 Management Types

• Vertical Differences
– Top Managers
– Middle Managers
– First-Line Managers

• Horizontal Differences
– Functional departments like advertising,
manufacturing, sales
– Include both line and staff functions

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Management Levels in
chapter1
t he Organizational
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Hierarchy

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Learning. All rights reserved.
Seperti apa rasanya menjadi
chapter1
seorang Manajer?
 Pekerjaan manajer itu beragam
 Tugas manajerial dapat dikarakterisasi
menjadi karakteristik dan peran
 Sebagian besar manajer menikmati kegiatan
seperti memimpin orang lain, membangun
jaringan, dan memimpin inovasi
 Manajer tidak suka mengendalikan bawahan,
menangani urusan administrasi, dan
mengelola tekanan waktu
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Learning. All rights reserved.
Pemain Perorangan
chapter1
kepada manajer

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Learning. All rights reserved.
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chapter1 Peran Manajer

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Learning. All rights reserved.
Manajemen dan
chapter1
Tempat Kerja Baru

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Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
Peran manajer

Kategori Peran Aktivitas

Informasi Monitor Mencari dan memperoleh informasi, membaca media cetak


dan laporan, membuat kontak pribadi

Penyebar Luas Meneruskan informasi dari anggota organisasi lainnya


mengirim memo dan laporan, menelepon
Juru Bicara Menyiarkan informasi kepada piak luar lewat pidato, laporan
dan memo

Interperso Tampilan Melakukan tugas seremonial dan simbolis


nal pemimpin

Pemimpin Mengarahkan dan memotivasi bawahan,melatih,


membimbing, komunikasi dgn bawahan

Penghubung Membuat rantai informasi dalam dan luar organisasi, dgn


email, telepon, rapat.
Kategori Peran Aktivitas

Keputusan Pengusaha Menggagas proyek peningkatan, mengidentifikasi ide baru,


mendelegasikan tugas pada orang lain.

Penangan Melakukan tindakan korektif ketika timbul


gangguan perselisihan/kritis,memecahkan konflik antar bawahan,
beradaptasi terhadap krisis lingkungan

Pengalokasian Memutusakan siapa yang memperoleh sumber daya,


sumber daya menjadwalkan, menganggarkan dan menetapkan prioritas

Negosiator Mewakili departemen ketika menegosiasikan kontrak serikat


pekerja, penjualan, pembelian anggaran mewakili
kepentingan departemen.
Transisi ke Tempat
chapter1
Kerja Baru

Manajer terbaik saat ini melepaskan pola pikir


perintah-dan-kontrol mereka untuk fokus pada
pembinaan dan memberikan bimbingan,
menciptakan organisasi yang cepat, fleksibel,
inovatif, dan berorientasi pada hubungan.

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Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.

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