Cases in Operation Management

Chatsworth 20/11/2009

the adventure playground decision

The Castle
 Contents
The Castle

1 Introduction

2 Service Design

3 The Adventure Playground

LOGO
4 SWOT Analysis

5 Solution and Recommendation

Cases in Operation Management

 The Castle
Introduction

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LOGO

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Cases in Operation Management
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 The Castle
The playground design process

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Vulnerability here

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LOGO
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Cases in Operation
 The Castle
Service design performance measure
expl
anat
ion Quality

Speed Dependability
Performance
measured
by LOGO

Flexibility Cost

Cases in Operation Management

 The Castle
SWOT

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it nothing

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similar one Problem new one
LOGO

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here Our solutions here

Cases in Operation Management

 The Castle
SWOT Analysis
What is SWOT?
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O T LOGO
O T
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Remove it Do nothing

Cases in Operation Management

 The Castle
SWOT Analysis

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S W S W

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Replace a similar one Replace a new one

Cases in Operation Management

 The Castle
SWOT Analysis

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S W S W

O T LOGO
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Cases in Operation Management

 The Castle
The playground design process

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LOGO
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Cases in Operation
 The Castle
The results

+40% Description of the contents

Description
of the
contents Describe a vision of
company or
strategic contents.

Describe a vision of
company or
strategic contents.
LOGO
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Description company or
of the strategic contents.
contents
2005 2035
Describe a vision of
company or strategic
contents.

Cases in Operation Management

 The Castle
Our views
What we learned from the case?

Describe a vision of company or

strategic contents.

• Improtance of service
Description of the contents Description of the contents
design
• Description of the company’s products
• Improvement is key • Description of the company’s business
success service product Text
• Description of the company’s technology

• Specified the service design LOGO • Description of the company’s contents

objectives
• Defined the service design
process
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Design Inc.

Cases in Operation Management

 The Castle
Improvement of the playground

 How do I incorporate my logo to a

slide that will apply to all the other
slides? What is service design?

 On the [View] menu, point to [Master], and then click

[Slide Master] or [Notes Master]. Change images to the
one you like, then it will apply to all the other slides.
LOGO

[ Image information in product ]

 Image : www.photosclub.co.kr / CD_School Days(EyeWire)
 Note to customers : This image has been licensed to be used within this PowerPoint template only.
You may not extract the image for any other use.

Cases in Operation Management

 The Castle
Recommendation

Title in here Title in here Title in here

1. Description of the 1. Description of the

company’s products company’s products
ThemeGallery is a
2. Description of the 2. Description of the Design Digital
company’s business company’s business Content & Contents
mall developed by
3. Description of the 3. Description of the Guild Design Inc.
company’s company’s
technology technology
LOGO
4. Description of the 4. Description of the
company’s contents company’s contents

Cases in Operation Management

Team members:

References
Tang Xiao Alarfaj Abdullah

Xu Xiaoyan Mehdi
Bahramchoobin Click to add Text
Lin Shih-Hsin Click to add Text
Lee Joo ho Click to add Text
Click to add Text
Xu Hang

Q&A

The Castle
The Castle
www.themegallery.com
20/11/2009