management by which businesses gather information from the environment, to better achieve a sustainable competitive advantage.
To sustain competitive advantage the company
must also respond to the information gathered from environmental scanning by altering its strategies and plans when the need arises. Environmental Scanning & Monitoring Techniques
SWOT
PEST Techniques QUEST
Competitor Industry Analysis Analysis SWOT (Strength-Weakness-Opportunity-Threat)
Identification of threats and
Opportunities in the environment (External) and strengths and Weaknesses of the firm (Internal) is the cornerstone of business policy formulation; it is these factors which determine the course of action to ensure the survival and growth of the firm. SWOT Analysis • The SWOT analysis is an extremely useful tool for understanding and decision-making for all sorts of situations in business and organizations. SWOT is an acronym for Strengths, Weaknesses, Opportunities, Threats. • SWOT analysis came from the research conducted at Stanford Research Institute from 1960-1970. The background to SWOT stemmed from the need to find out why corporate planning failed. The research was funded by the fortune 500 companies to find out what could be done about this failure. The Research Team were Marion Dosher, Dr Otis Benepe, Albert Humphrey, Robert Stewart, Birger Lie. • It all began with the corporate planning trend, which seemed to appear first at Du Pont in 1949. By 1960 every Fortune 500 company had a 'corporate planning manager' (or equivalent) and 'associations of long range corporate planners' had sprung up in both the USA and the UK. Strategic and Creative Use of S.W.O.T Analysis : Orienting to An Objective
If SWOT analysis does not start with defining a
desired end state or objective, it runs the risk of being useless. A SWOT analysis may be incorporated into the strategic planning model. An example of a strategic planning technique that incorporates an objective-driven SWOT analysis is SCAN analysis. SWOT: Studying Internal & External Environment The aim of any SWOT analysis is to identify the key internal and external factors that are important to achieving the objective. SWOT analysis groups key pieces of information into two main categories: – Internal factors – The strengths and weaknesses internal to the organization. – External factors – The opportunities and threats presented by the external environment. • If a clear objective has been identified, SWOT analysis can be used to help in the pursuit of that objective. In this case, SWOTs are:
–Strengths: attributes of the organization
that are helpful to achieving the objective. –Weaknesses: attributes of the organization that are harmful to achieving the objective. –Opportunities: external conditions that are helpful to achieving the objective. –Threats: external conditions that are harmful to achieving the objective. Examples of SWOTs • Strengths and Weaknesses – Resources: financial, intellectual, location – Cost advantages – Creativity / ability to develop new products – Valuable intangible assets: intellectual capital – Competitive capabilities • Opportunities and Threats – Takeovers – Market Trends – Economic condition – Mergers – Joint ventures – Strategic alliances – Expectations of stakeholders – Technology – Public expectations – Competitors and competitive actions – Poor Public Relations Development – Criticism (Editorial) – Global Markets – Environmental conditions Uses of SWOT Analysis • Corporate planning • Set objectives – defining what the organisation is intending to do • Environmental scanning – Internal appraisals of the organisations SWOT, this needs to include an assessment of the present situation as well as a portfolio of products/services and an analysis of the product/service life cycle • Analysis of existing strategies, this should determine relevance from the results of an internal/external appraisal. This may include gap analysis (compare its actual performance with its potential performance which will look at environmental factors) • Strategic Issues defined – key factors in the development of a corporate plan which needs to be addressed by the organisation • Develop new/revised strategies – revised analysis of strategic issues may mean the objectives need to change • Establish critical success factors – the achievement of objectives and strategy implementation • Preparation of operational, resource, projects plans for strategy implementation • Monitoring results – mapping against plans, taking corrective action which may mean amending objectives/strategies. Also; Use SWOT analysis for business planning, strategic planning, competitor evaluation, marketing, business and product development and research reports. Handling SWOTs