TEAM BUILDING

Objective
At the end of the session participants will

 Appreciate the importance of team work

 Differentiate between groups and teams

 Know how teams develop

 Know how effective teams perform

 Results of not applying team work

WHY TEAMS?
 Teams bring together a wide variety of
SKILLS and EXPERINCES exceeding those of
an individual (2+4+1=9) Synergy

 Continuous improvement of QUALITY of

SERVICE / PRODUCTIVITY

 Greater Flexibility, Job satisfaction,

conducive working environment, knowledge
and skill sharing, Complementarity

 Hence - reduced operating costs

BEST PRACTICES OF TEAMWORK
LESSON FROM GEESE
C

BEST PRACTICES OF TEAMWORK

LESSON FROM GEESE
Fact 1
As each goose flaps its wings, it
creates an ‘ uplift’ for the birds
that follow. By flying in a ‘V’
formation, the whole flock adds
71% greater flying range than
each bird flew alone
C

BEST PRACTICES OF TEAMWORK

LESSON FROM GEESE
Lesson 1
People who share the same
direction and sense of community
can get where they are going
quicker and easier because they
are traveling on the benefit of
each other
BEST PRACTICES OF TEAMWORK
LESSON FROM GEESE
Fact 2
When the lead bird tires,
it rotates back into the
formation to take
advantage of the lifting
power of the bird in front
of it.
BEST PRACTICES OF TEAMWORK
LESSON FROM GEESE
Lesson 2
It pays to take turns doing the
hard task and sharing leadership.
As with geese, people are
interdependent on each other’s
skills, capabilities, and unique
arrangements of gifts, talents, or
resources.
BEST PRACTICES OF TEAMWORK
LESSON FROM GEESE
Fact 3
The geese flying in formation
honk to encourage those up
front to keep up their speed.
 BEST PRACTICES OF TEAMWORK
LESSON FROM GEESE
Lesson 3
We need to make our honking to
encourage our leaders. In groups
where there is encouragement, the
production is much greater. The
power of encouragement is the
quality of honking we seek.
BEST PRACTICES OF TEAMWORK
LESSON FROM GEESE
Fact 4
When a goose gets
sick, wounded, or shot
down, two geese drop
out of formation and
follow it down to help
and protect it. They
stay with it until it dies
or is able to fly again.
C

BEST PRACTICES OF TEAMWORK

LESSON FROM GEESE
Lesson 4
If we have as much
sense of geese, we will
stand by each other in
difficult times as well as
when we are strong.
Results of not applying teamwork
—Big picture missing
—Work structure is highly functional
—Employees under utilised
—There is jostling to be noticed
—Don`t share/leverage capabilities
—Lack of focus therefore clients get
poor service
—Need for more managers &
supervisors hence increased staffing
—Lack of ideas is normal
FOCUS IS ON OWN SURVIVAL
HOW GROUPS BECOME TEAMS?
A group becomes a team when they:

 Move beyond traditional supervisory

leadership

 Become more participative

 Enjoy team leadership

 Go through the process of life cycle
of team development
LIFE CYCLE OF A TEAM

Forming
Storming
Norming
Performing
 Forming

 Marked by too much uncertainty

 Members do not discuss feelings openly

 Little care is given for other people and their

views
 Lots of talking and little real listening

 The boss makes most of the talking

 Storming

 Problems are faced more openly

 More personal issues are raised

 More risky issues are opened to be discussed

 People start contributing

 Hostilities and conflicts arise and people start

competing for positions of power and status
 NORMING/ CONSOLIDATING

 The team begins to have open and confident

approach

 Characterized by close relationship and

cohesiveness

 Team members agree on their shared goals

and norms
 PERFORMING
 The team is fully functional

 Trust openness honesty and cooperation and

continual review of results have become part
of life

 Development becomes an increased priority

 The group channels its energies into
performing its tasks
 Why do teams fail
 Teams require training ,empowerment and
well managed transition to make them work

 Groups may fail to make effective teams

unless managers and team members commit
to their common objectives understand what
makes team work and implement appropriate
practices

 When there is no common interest respect

and transparency common benefit and
collective responsibility
The Power of Teams
TEAMS’ FEATURE
 Share similar
experience
 Have mutual
influence
 Are psychologically
aware of each other
 Consider
themselves as a
group/team
 Shared leadership
and decision
WORK TEAMS
 Complimentary skills
 Trust one another

 Committed to a
common purpose

 Mutually accountable

 Dedicated to achieve
high performance
 Characteristics of effective Teams

 Clear objectives and agreed goals

 Openness and confrontation

 Support and trust

 Sound procedure

 Appropriate leadership

 Regular review

 Participative decision making

 Positive perception of disagreement

 TEAMWORK
FROM: TO

Independence Interdependence
Leveraging
Conformity Diversity

Hoping Trusting

Reactive state Pro-active State

Loosing Winning

Complacency Visionary
 Quote...
Coming together is the beginning

Staying together is progress

Working together is success

Henry Ford