COACH FOR EXCELLENCE (CFE)

Auto CFE workshop:

what behaviors are

needed
MM, 9 Jan 2019
?
 •
Stands for Coach For Excellence.
CFE • Is one of the most important role of a
LEADER to develop and build the TEAM to
success.
 WORKSHOP AGENDA
# Duration Activity Purpose PIC

• Get participants clarified with purpose of

1 5 mins Openings workshop & their roles
Pat

How to identify needed • 8 proposed Behaviors for Auto

2 15 mins Austin
Behaviors? • How: Cross-functions input & Self-identify

Each function (team) • Get to know clearly each team R&R

3 20 mins • Basis to set up needed Behaviors
4 Team leads
introduction

Exercise 1: • Each team to identify most important (1st)

4 35 mins Behavior by getting feedback from others
Austin
“Have your own voice!”

Exercise 2: • Each team to identify most important (1st)

5 40 mins Austin
“Which behaviors I need?” Behavior by getting feedback from others

• Re-communicate the aligned behaviors identified

Austin
6 5 mins Wrap-ups & Closings for each team
• Indicate next focus Pat
How to
Edit Master text styles Second level

identify
?
NEEDED BEHAVIORS
 Each team to
The 8 behaviors identify
Edit Master text styles
1. Continuous learning
Second level 4 needed
2. Initiative behaviors
3. Teamwork for their
4. Communication whole
5. Creative thinking members;
6. Reliability
7. Positive attitude
8. Adaptability/ Flexibility
1.
• Definition
• Demonstrates responsibility for one's own career path and continuous
learning by identifying and applying new skills as needed to perform
successfully on the job.
Edit Master text styles Second level

Continuous Traits
• Actively make time & participate in appropriate training.
learning •
•
Apply learned knowledge/ skill into daily management.
Encourage feedback from others to self-enhance
performance.
• Inspire knowledge sharing & support others to increase skill,
foster improvement and enhance outcomes.
2.
• Definition
• Ability of identifying and dealing with problems proactively and
persistently; seizing opportunities that arise.

Edit Master text styles Second level

Initiative Traits
• Resolve related arising problems without relying on superior.
• Escalate and report the unsolved problems.
• Remain productive through periods of transition/ change.
• Willing to address any negative results of change.
• Accomplish job assignement and initiate to take independent
actions.
3.
• Definition
• Involves the ability of working collaboratively with
others to achieve common goals and positive results.
Edit Master text styles Second level

Teamwork Traits
• Cooperate with others to accomplish common objectives.
• Teamwork spirit in dealing with others.
• Keep commitments to the team and demonstrate a shared
responsibility.
• Facilitate and model teamwork across the organization.
4.
• Definition
• Listens to others and communicates in an effective manner that
fosters open communication among the team, leads to effectiveness.

Edit Master text styles Second level

Communi- Traits
• Communicate clearly and concisely.
cation • Practice active listening and display interest in the discussed
topic.
• ŸEncourage open communication and appropriately share
information with others.
5.
• Definition
• The ability to come up with original and innovative ideas and
solutions to carry out tasks, solve problems and meet challenges.

Edit Master text styles Second level

Creative Traits
• Examine his/ her task carefully to understand current
thinking •
working status & analyse it first.
Have the courage to come up with & offer unusual ideas/
solutions that work.
• Look beyond obvious solutions.
• Propose new idea/ kaizen for a better way of job
implementation.
6.
• Definition
• Be reliable in performing job-related tasks, finishing
assigned projects, meeting deadlines and appointments.
Edit Master text styles Second level

Reliability Traits
• Be able to recognize & prioritize the relative importance of
certain tasks and responsibilities to ensure deadlines are met.
• Actively demonstrate commitment by maintaining a
consistent and predictable work schedule.
• Treat everybody equally, respectfully and without
discrimination.
• Be relied upon by others as a source for valid information.
7.
• Definition
• Manages the work as his/ her own business; faces the problems or
difficulites at work with positive thinking, and does the best to resolve;
infects others with the positive power.
Edit Master text styles Second level

Positive Traits
• Talk in terms of possibilities instead of problems.
Attitude • Deal with challenging situations more productively, showing
efforts to make it works.
• Know to learn from mistake; Do not exaggerate the bad
situation nor berate one self/ others for something didn't
work.
• Be able to spread his/ her energy effectively among the team.
8.
• Definition
• The ability of an individual to adjust or change itself to best meet the
needs of the situations or changes of the working environment, orienting
to the best work performance..
Edit Master text styles Second level

Adaptability Traits
• Take control of the situation by adapting oneself in a way
Flexibility that eases the transaction and promotes a productive
outcomes.
• Be able to recognize & self-correct when initiating a
nonproductive pattern in one self behavior.
• Have sincere desire to understand and consider other’s
choices, commitments and needs in relation to one self.
1 Below Expectations
• Did not meet agreed expectations in demonstration of values and behaviors;
• Requires excessive guidance and supervision;

Partially Met Expectations

2
• Met SOME but not ALL performance expectations;
• Demonstration of necessary capabilities, values and/ or behaviors is
inconsistent;
Edit •Master text styles Second level
Requires guidance and supervision beyond what is expected to execute
responsibility;
Ratings
Achieved Expectations
3 • Achieve and/ or occasionally exceeded expectations in demonstrating values
and behaviors;
• Executes goals and responsibilities with expected level of guidance;

4 Exceeded Expectations
• Consistently exceeded expectations in role modeling values and behaviors;
• Executes goals and responsibilities with minimal guidance;

Outstanding
5 • Significantly and consistently exceeded expectations in role modeling values
and behaviors;
• Executes goals and responsibilities with high degree of autonomy;
 Each team
introduction
#Name of function
MV TE
#Main responsibility
SD IN T
#Sub-Dept.

Let’s get together!

Exercise 1
• Purpose: Define 1st behavior needed for each team by getting feedback
from other teams;
• Duration: 30 mins (15 mins for discussion)
• Task:
• Each team to pick up 3 behaviors needed for other 3 teams &
put in order of descending importance;
“Have
• Each team to receive results & choose the behavior with highest
score as the 1st behavior.
your own
voice!”
#your behavior
#from others voice
Exercise 1
“What are
the 3 behaviors
that you recommend for TEAM:
SD; TE; MV & INT ?”

#your behavior
#from others voice
Exercise 1 Each team’s 1st Behavior

# Team 1st Behavior

1 SD
2 TE
3 MV
4 INT

#your behavior
#from others voice
Exercise 2 • Purpose: Identify 3 more behaviors needed for each team;
• Duration: 40 mins (20 mins for discussion)
• Task:
• Each member of the team to give score (1 to 7) to the 7
remaining behavior (except the chosen one by other teams);

“Which • Consolidate results among the team & have team discussion on
WHY;
behaviors I • Present team results of 3 behaviors;

need?”

#3 more behaviors
#self-identified by the team
Exercise 2
“What are
3 more behaviors
needed for
YOUR TEAM?”

#3 more behaviors
#self-identified by the team
Exercise 2
Behavior S&D TE MVS Integration

2nd

3rd

4th

#3 more behaviors
#self-identified by the team
 Behavior SD TE MV INT
1st
Identifed
BEHAVIOR 2nd
S
3rd

4th
THANK Wrap-ups
YOU!
& Closing
 CFE FOR MM AUTO

2nd
GOALS SETTING KICK-OFF:
COMMUNICATION:
MM leaders 1st month
MM Engineers
• Introduce MC CFE to all Each leader to:
engineers as a new PM • Set up KPI for their subordinates.
approach; • Define method of data collection
• Review Org R&R and practical & validation.
needs to prepare for
workshop.

13-Dec 20-Dec 9-Jan 31-Jan 28-Feb 1-Mar

1st
COMMUNICATION: AUTO CFE WORKSHOP GOALS CASCADING
MM Auto Lead MM leaders MM Engineers
• Introduction materials • Get all MM leaders • Cascade KPI to all MM
preparation, 04-Dec involved & understood of Auto Engineers (team by
• Get MM lead’s insights and CFE; team)
points of view in CFE. • Define Behaviour KPI • Get job-holder
• Input & align on detail next needed for each team. involvement, alignment &
step, 15-Dec ownership.