EMOTIONAL INTELLIGENCE

R. TAMIL SELVI
 EMOTIONAL
INTELLIGENCE
Emotional intelligence or EI is the
ability to understand and manage your
own emotions, and those of the people
around you.
 Four main categories
 EI helps to break it down into four main
categories when trying to understand it.
The four main sets of skills are self-
awareness, self-management, social
awareness, and relationship
management.
 Emotional quotient
  EQ is the ability to understand, use,
and manage your own emotions in
positive ways to relieve stress,
communicate effectively, empathize
with others, overcome challenges
and defuse conflict. ... Social
awareness – You have empathy.
 ways to increase your EQ:
 Utilize an assertive style of communicating. ...
 Respond instead of reacting to conflict. ...
 Utilize active listening skills. ...
 Be motivated. ...
 Practice ways to maintain a positive attitude. ...
 Practice self-awareness. ...
 Take critique well. ...
 Empathize with others.
 Certain signs for which to look out for
improving EI
 You accept criticism without anger, blame
 You embrace change
 You empathise
 You think about your own reactions
 You don’t get offended easily
 You don’t dwell on negative thoughts and let
mistakes go