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EVOLUTION

of
MANAGEMENT THOUGHT
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1904 ; small batch production, mostly man made !!!
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1913 ; Mass production.
Revolutionary change
In FORD manufacturing
Plant !!!

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How the Concepts progressed……
• Classical Management theory - around the
tern of 20th century.

• Behavioral management theory– before


and after World War II.

• Management Science theory – during


World War II.

• Organization Environment theory – (1960-


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1970).
Evolution of Management Theory
Org. Environment

Management Science

Behavioral Management

Administrative Management

Scientific Management

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1890 1910 1940 1980 1990 2000
Today's Discussion

Classical Management

• Scientific Management
• Administrative Management

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Scientific Management Theory

Matching people and task to maximize efficiency

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BACKGROUND OF SCIENTIFIC MANAGEMENT

• Began in the closing decades of 19th century.

• Out come of the dramatic change in political,


economical, technical and cultural fields due to
industrial revolution.

• Craft Production turned to be Mechanized


production as the blessings of steam power
crowded all over.

• New concept in production- Task Mix.


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Job Specialization and Adam Smith’s Study

Job Specialization

The process by which a division of labor


occurs as different worker specialize in
different task over time.

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Fedrick W Taylor and Scientific Management

Scientific Management

The systematic study of relationships


between people and tasks for the purpose
of redesigning the work process to
increase efficiency.

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3 Concepts of Taylor’s Theory

• Specialization.

• Division of Labor – distribute labor as the


job specifies.

• Soldiering – employees deliberately working


at a slow pace.

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4 Principles of Taylor’s Theory
• Study the way workers perform their task,
experiment with ways of improving the way
tasks are performed.

• Codify new methods of performing task


into written rules and SOP.

• Carefully select works as required by


the task.

• Establish a fair level of performance and


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evaluate based on that.
Rules – Formal written instructions
specifying actions under certain
circumstances.

SOP – Specific written instructions


how to perform a job.

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Fair level – a level of performance that
an efficient worker practically should
be able to attain – Not imaginary.

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Scientific Management
Study by Frank and Lillian Gilbreth

Major Contributions to the theory


• Standardize the work procedures.

• Reduction of steps of work.

Reduction of Cost
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A scene
from “Cheaper by
dozen”
“Efficient” family
of Gilbreths !!!

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Steps of Scientific Management

Develop a new way for each


element of the job to replace the old
rule of thumb methods.

Scientifically select employees


and train them to do the job as
described in step 1.

Monitor Employees to be sure Continue to plan the work,


that they perform as prescribed but actually get the work
methods. done.
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Problems with Scientific Management

• Specialization repetitive, monotonous


and boring job.

• Hide and Seek Play between managers


and employees.

• Too much focus on efficiency – Ignoring the


well being of employees.

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When machine
Outplayed man !!

Chaplin in famous
movie “Modern
Times”

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Administrative Theory of Management

Evolved side by side Scientific Management theory.

Major contributors to the Theory

• Henri Fayol (1841-1925) – A French Industrialist.

• Max Weber (1864-1920) – A German Sociologist.

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Fayol’s 14 Principles
• Division of Labor.
• Authority and Responsibility.
• Unity of Command.
• Line of Authority.
• Centralization of Authority.
• Unity of Direction.
• Equity.
• Order.
• Initiative.
• Discipline.
• Remuneration.
• Stability of tenure of personnel.
• Convert individual interest to Organization Interest.
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• Esprit de Corps.
Bureaucratic Management
Max Weber’s Concept

“Evolved when Germany was undergoing industrial


Revolution.”

Bureaucracy

A formal system of organization and


administration designed to ensure
efficiency and effectiveness.
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Principles of Bureaucratic Management

• Manager’s formal authority comes from


it’s position.

• People occupy positions because of their


performance.

• Specify the extend of authority and responsibility.

• Clear hierarchy, reporting relations.

• SOP and rules for evaluating performance.


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Authority – The power to hold people
accountable for actions.

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Problem with Administrative Management

• Rigid Management.

• Over exercising Power.

• Ignoring well being of Employees.

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See U next class……….
with “Behavioral Management Theory.”

till then………..bye !!!

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