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► Satisfaction – which is primarily the result

of the motivator factors. These factors help


increase satisfaction but have little effect on
dissatisfaction.

► Dissatisfaction – which primarily the


result of the motivator factors. These
factors, if absent or inadequate cause
dissatisfaction, but their presence has little
effect on long term satisfaction.
HYGIENE FACTORS and MOTIVATION
FACTORS

HYGIENIC FACTORS MOTIVATION


(leading to dissatisfaction) FACTORS
(leading to satisfaction)
Salary & benefits Achievement
Company policies & administration Recognition of achievement
Supervision Interest in task
Working condition Promotion
Interpersonal relations Growth & advancement to higher
level task
Status
Job security

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