Unit 1

Focus and purpose of

Organizational Behavior
 What is an Organization?

We can define the term organization as two or more individuals

who are interacting with each other within a deliberately structured
set up and working in an interdependent way to achieve some
common objectives.
 What is Organizational Behavior?

‘Organizational Behavior’ can be defined as the study of what

people think, feel, and do in and around organizations. The study of
Organizational Behavior facilitates the process of explaining,
understanding, predicting, maintaining, and changing employee
behavior in an organizational setting. The value of organizational behavior
is that it isolates important aspects of the manager’s job and offers specific
perspective on the human side of management :
- people as organizations,
- people as resources,
- people as people.
 Organizational Behavior
Definition: The study of human behavior, attitudes, and performance in organizations.

Provides a set of tools

that allow:

Managers to improve,
enhance, or change work
People to understand,
behavior so that individuals,
analyze, and describe
groups and the whole
behavior in organization.
organization can achieve
their goals
 Managers Responsibility

Plan – Organizational Goals

Organize- Organisational Structure
Lead – To tell what to do
Control – To monitor actual performance
 Management Roles
Interpersonal
• Figure Head – routine roles, directions for legal natures
• Leader – Motivates the work force
• Liaison – Connecting with outside world for organizational purpose

Informational
• Monitor – The performance of the organization
• Disseminator – Communicate the informations
• Spokes person – Frames the policies and regulations
Decisional
• Entrepreneur – Searches organisation for opportunities and initiate
projects to bring change.
• Disturbance Handler – Responses for corrective action for unexpected
disturbances
• Resource Allocator - Approves significant organization decision
• Negotiator - Responsible for representing the organization at major
negotiation.
 Values of OB

Helps people attain the competencies needed to

become effective employees, team leaders /
members, or managers.

Sumanto Sharan - RIMS, BANGALORE

 Other Behavioural Sciences
Psychology: is the study of science that seeks to measure, explain and
sometimes change the behaviour of human and other animals.

For example: Boredom in the working place, fatigueness has the conversion of
learning perception, personality, emotional intelligence , leadership effectiveness
etc.

Sociology : Science of Sociology studies the impact of culture on group behaviour

and has contributed to a large extent to the field of group-dynamics, roles that
individual plays in the organization, communication, norms, status, power, conflict
management, formal organization theory, group processes and group decision-
making.

Social psychology: Working organizations are formal assembly of people who

are assigned specific jobs and play a vital role in formulating human behaviour. It is
a subject where concept of psychology and sociology are blend to achieve better
human behaviour in organization. The field has contributed to manage change,
group decision-making, communication and ability of people in the organization, to
maintain social norms.
Anthropology: It is a field of study relating to human activities in various
cultural and environmental frameworks. It understands difference in behaviour
based on value system of different cultures of various countries.

Managers will have to deal with individuals and groups belonging to

different ethnic cultures and exercise adequate control or even channelize
behaviour in the desired direction by appropriately manipulating various cultural
factors.

Environment studies conducted by the field of anthropology aims to

understand organizational human behaviour so that acquisitions and mergers
are smooth.

Sumanto Sharan - RIMS, BANGALORE

 Importance of OB in Today’s Scenario

 Provides a road map to our lives in an organization.

 Helps us influence organizational events.
 Helps an individual to understand him/herself and others better.
 Help the manager to understand basis of motivation.
 Useful for maintaining cordial industrial relations.
 Used in the field of marketing.
 Career in management and ‘people skills’.
 Motivation towards higher productivity and better results.
Organization behavior is an essential tool for managing effective
team.
 Field of OB uses scientific research to help us understand and
predict organizational life.
 Today’s Challenges and Opportunity for OB

 Changing Social/Cultural Environment

 Evolving Global Environment
 Advancing Information Technology
 Shifting Work/Employment Relationships
 Improving people skills
 Empowering people
 Stimulating innovation and change
 Coping with “temporariness”
 Working in networked organizations
 Helping employees balance work/life conflicts
 Improving ethical behavior
 Managing people during the war on terrorism
THANK YOU