NEHRU INSTITUTE OF INFORMATION TECHNOLOGY AND

MANAGEMENT, COIMBATORE

BA 5017
MANAGERIAL
BEHAVIOUR AND
EFFECTIVENESS

Dr.K.Ravi Kumar
Professor
•

COURSE OBJECTIVES

To examine managerial styles in terms of concern

for production and concern for people.

To assess different systems of management & relate

these systems to organizational characteristics.
COURSE OUT COME

Students will gain knowledge about

appropriate style of managerial
behaviour.
 Unit1 Content
Topics Sessions (40 mts)
Descriptive Dimensions of Managerial Jobs 2 session
Managerial Jobs – Models –Methods 1 session
Time Dimensions in Managerial Jobs 1 session
Effective and Ineffective Job Behaviour 2 session
Functional and Level Differences In 2 session
Managerial Job Behaviour
 Planning
Models & Methods of Organizing
Descriptive Dimensions
Managerial Jobs Leading
Controlling
Priority
Functional Managers
Managerial Job Behaviour General Managers
Functional Dimensions
Administrative Managers
Small Business Owners
Team leaders
Figure Head Role
Functional and Level Dimensions
Top Level management Strategic Head of Interpersonal Roles Leaders
Differences in Managerial Liasional Role
Middle Level Management Tactical Head Managerial
Job Behaviour
First Line Managers Operational Head Jobs Monitor
Informational Roles Disseminator
Role Dimensions
Spokes Person
Unit 1
Entrepreneur
Disturbance Handler
Effective and Decisional Roles
Resource Allocator
Ineffective Job Negotiator
Behaviour
Delegation
Other Roles
Social Responsibility

Principles
Time Management External Time Wasters
Time Wasters
Internal Time Wasters
Time Dimensions of Urgent - Important
Managerial Jobs Not Urgent- Important
Time Management Maxtix Quadrant Activities
Urgent- Not Important
Not Urgent - Not Important
 MANAGER

Manager is a person who

plans, organizes directs &
controls the allocation of
human, material, financial&
information resources in
pursuit of the organisation
goals
 Managerial Job
• Managerial job is task to
attain the organization
objectives
• Real Job and should be
visible
• Measurable contribution to
the success of the
organization
 Defining the Managerial Job
According to Peter Drucker, Management
implies ‘Effectiveness’ and effective
behaviour involves a set of practices that
can be learned and practiced like:
• Management of time
• Focusing on employees and customers
• Building on strengths
• Identifying priorities
• Making effective decisions
Types of Managers
• Functional Manager
• General Manager
• Administrative Manager Dimensions of
• Entrepreneurs Manager Managerial Job
• Small business owners and • Skill varieties
• Task identity
• Team leaders. • Task significance
• Autonomy
• Feed back
 Dimensions of
Managerial Jobs

Descriptive Functional
Dimensions Dimensions

Role Dimensions Other Dimensions

Descriptive Dimensions
 Planning
 Organizing
 Leading
 Controlling
QUIZ
1. Which term best describes the process of
obtaining, deploying and utilizing a
variety of essential resources to
contribute to an organizations success?

a. Planning b. Organizing
c. Staffing d. Management
2. ----------- title is given to individual who
coordinates the activities of a group of
employees engaged in related activities?

a. Manager b. Employee
c. Vendor d. Work Force
3. Organize the functions in a correct sequence

a. Organizing, Planning, Controlling and Leading

b. Organizing, Leading, Planning and Controlling.
c. Planning, Organizing, Leading and Controlling
d. Planning, Organizing, Controlling and Leading
4. In order to manage time effectively, managers should
have clear objectives, vision, policies, actions and
_____________

a. Directions b. Controlling
c. Motivation d. Delegation
5. The term Managerial Effectiveness is difficult to define
and measure, it is concerned with _____________

a. The ways in which manager achieves results and the

effects on other people.
b. Obtaining best possible results, optimizing the use of
resources increasing profitability
c. Both of the above
d. None of the above
Book References

1. Peter Drucker, Management, Harper Row 2005

2. VSP Rao – Human Resource Management
3. https://shodganga.inflibnet.ac.in/bitstream/10603/25050/10/10
Thank you
Happy Learning Experiences @NIITM