Extending LS Central 

LS Central role centers

And how to extend them
 Design Thinking Workshop agenda and time schedule

No Duration Topic :: Description Presenter Material :: Content :: Comments

1. 5 min Workshop approach & intro to Design Thinking Peter Incl. warm-up session

2. 30 min Introduction and background Hilmar Status, update and roadmap

3. 5 min Group assignment and Case introduction Hilmar on Screen
4. 30 min Team work in groups All Post-it notes – Brainstorming
5. 20 min Presentation of team results 5 Groups Presentation wall covered

6. 5 min Summary of team results and feedback Peter Post-it notes

DTF: Design Thinking Moderator
WSL: Workshop Lead
1 Workshop approach and introduction to
the Design Thinking process

• Design Thinking is an iterative process for innovation

• Design Thinking provides a solution-based approach to solving
problems
• The workshop will address selected real problem statements for
the solution development at LS Retail
• The task of the workshop participants is to brainstorm and come
up with as many creative ideas and solutions as possible. 
 1 The Design Thinking phases
- Defined by Stanford Design School

2. DEFINE Deliver or
Create a point of view Restart
that is based on user 4. PROTOTYPE
needs and insights. Build a representation of one or more
What are their needs? of your ideas to show to others.
How can I show my idea?
Remember: A prototype is just
a rough draft!

5. TEST
Share your prototyped
idea with your original
user for feedback.
3. IDEATE What worked?
Start What didn’t?
Brainstorm and come up with as many
creative solutions as possible. The focus of
1. EMPATHIZE this workshop
Wild ideas encouraged.
Learn about the audience for
whom you are designing, by
observation and interview.
Who is my user?
What matters to this person?
1 The Design Thinking phases
• Brainstorm session – solutions to problem statements with post-it
notes
3. IDEATE • Define the most promising ideas
• Redefine ideas
• Establish key differentiation of our ideas

Focus on idea generation.

Brainstorm and
You translate problems into solutions. Explore a wide variety and large
come up with as
many creative
quantity of ideas to go beyond the obvious solutions to a problem.
solutions as
Creativity: combine the un/conscious with rational thoughts and imagination
possible.
Group synergy: leverage the group to reach out new ideas and build upon others’ ideas
Wild ideas
encouraged Evaluation: Separate the generation and evaluation of ideas to give imagination a voice
 Design Thinking Workshop agenda and time schedule

No Duration Topic :: Description Presenter Material :: Content :: Comments

1. 5 min Workshop approach & intro to Design Thinking Peter Incl. warm-up session

2. 30 min Introduction and background Hilmar Status, update and roadmap

3. 5 min Group assignment and Case introduction Hilmar Printed handout
4. 30 min Team work in groups All Post-it notes – Brainstorming
5. 20 min Presentation of team results 5 Groups Presentation wall covered

6. 5 min Summary of team results and feedback Peter Post-it notes

DTF: Design Thinking Moderator

WSL: Workshop Lead
Our world is changing
• New development environment
• Challenges
• Opportunities
The Microsoft roadmap

• Web Client – Role Center only

• in-Cloud – Web Client only
Good Bye Department Menu
Every Customer is different

• What roles are in retail

• What does the customer need
• What is in each role
What do the partners need

• Demos
• Consulting
• Support
How to customize

C/AL, AL
Release cycles
on-premises, in-cloud
 Design Thinking Workshop agenda and time schedule

No Duration Topic :: Description Presenter Material :: Content :: Comments

1. 5 min Workshop approach & intro to Design Thinking Peter Incl. warm-up session

2. 30 min Introduction and background Hilmar Status, update and roadmap

3. 5 min Group assignment and Case introduction Hilmar Printed handout
4. 30 min Team work in groups All Post-it notes – Brainstorming
5. 20 min Presentation of team results 5 Groups Presentation wall covered

6. 5 min Summary of team results and feedback Peter Post-it notes

DTF: Design Thinking Moderator
WSL: Workshop Lead
3 Group assignment and Case introduction

How can LS Retail help delivering the Role Centers that partners
can use to deliver the right role centers to the customers. Please
discuss:
• What roles centers should LS deliver?
• Can we agree on, say, 5 roles that retail needs
• What should be in those role centers?
• Is there a minimum that LS Retail should deliver with each role?
• How to customize Role Centers for on-prem and in-cloud?
• What is the best way for the partners to customize role centers for both
on premises and in cloud deployments
 Design Thinking Workshop agenda and time schedule

No Duration Topic :: Description Presenter Material :: Content :: Comments

1. 5 min Workshop approach & intro to Design Thinking Peter Incl. warm-up session

2. 30 min Introduction and background Hilmar Status, update and roadmap

3. 5 min Group assignment and Case introduction Hilmar Printed handout
4. 30 min Team work in groups All Post-it notes – Brainstorming
5. 20 min Presentation of team results 5 Groups Presentation wall covered

6. 5 min Summary of team results and feedback Peter Post-it notes

DTF: Design Thinking Moderator
WSL: Workshop Lead
4 Team work in groups - brainstorming

• Discussions of assignment in groups

• Write down ideas on post-its to respond to the questions
• Please keep focused and respect the time limits
 Design Thinking Workshop agenda and time schedule

No Duration Topic :: Description Presenter Material :: Content :: Comments

1. 5 min Workshop approach & intro to Design Thinking Peter Incl. warm-up session

2. 30 min Introduction and background Hilmar Status, update and roadmap

3. 5 min Group assignment and Case introduction Hilmar Printed handout
4. 30 min Team work in groups All Post-it notes – Brainstorming
5. 20 min Presentation of team results 5 Groups Presentation wall covered

6. 5 min Summary of team results and feedback Peter Post-it notes

DTF: Design Thinking Moderator
WSL: Workshop Lead
5 Presentation of team results

• Stand-Up gathering in front of the presentation wall

• Present each idea
• The moderator will cluster them
 Design Thinking Workshop agenda and time schedule

No Duration Topic :: Description Presenter Material :: Content :: Comments

1. 5 min Workshop approach & intro to Design Thinking Peter Incl. warm-up session

2. 30 min Introduction and background Hilmar Status, update and roadmap

3. 5 min Group assignment and Case introduction Hilmar Printed handout
4. 30 min Team work in groups All Post-it notes – Brainstorming
5. 20 min Presentation of team results 5 Groups Presentation wall covered

6. 5 min Summary of team results and feedback Peter Post-it notes

DTF: Design Thinking Moderator
WSL: Workshop Lead
6 Summary of team results and feedback

• Discussion of the ideas presented

• Feedback of the workshop set-up