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CHAPTER: 11

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Designing and
Implementing
Brand

 
Architecture
Strategies

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Learning Objectives

• Define the key components of brand architecture.

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• Outline the guidelines for developing a good brand portfolio.

• Assemble a basic brand hierarchy for a brand.

 
• Describe how a corporate brand is different from a product
brand.

• Explain the rationale behind cause marketing and green


marketing
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Developing a Brand Architecture
Potential
Brand
Defining

Strategy Step 1:

ties

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Opportuni
Extension
g Brand
Identifyin
Step 2:

Services
and
Products

 
New
Branding
Step 3:

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Step 1: Defining Brand Potential

Three important characteristics:

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• The brand vision

• The brand boundaries

 
• The brand positioning

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Step 2: Identifying Brand Extension
Opportunities
Brand extension is a new product introduced under an

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existing brand name.
• Line extensions: New product introductions within existing
categories
• Category extensions: New product introductions outside
existing categories

 
Equity implications of each extension needs to be understood
in terms of:
• Points-of-parity
• Points-of-difference

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Step 3: Branding New Products and
Services
New products and services must be branded in a way to

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maximize the brand’s overall clarity.

• Branded house and house of brands strategy.

Sub-brands: Brand extension in which the new product

 
carries both the parent brand name and a new name.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
To Sum Up…

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Marketers should use brand portfolio
analysis for Step 1, and brand hierarchy
analysis for Steps 2 and 3.

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Brand Portfolios

Flankers

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Cash Cows

 
Low-End, Entry-Level or High-End,
Prestige Brands

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Figure 11-3: Possible Special Roles
of Brands in the Brand Portfolio

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Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Flankers
Protective or Fighter Brands

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• To create stronger points-of-parity with competitors’ brands.

• Fighter brands must not be so attractive that they take sales


away from their higher-priced comparison brands.

 
• If they are connected to other brands in the portfolio, they
must not be designed so cheaply that they reflect poorly on
other brands

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Cash Cows
Despite dwindling sales, some brands are retained:

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• Due to their sustainability without any kind of marketing.

• Milked by capitalizing on their reservoir of existing brand


equity .

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Low-End, Entry-Level or High-End,
Prestige Brands
• Sub-brands leverage associations from other brands while

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distinguishing themselves on price and quality.

• Role of a relatively low-priced brand: To attract


customers to the brand franchise.

 
• Role of a relatively high-priced brand: To add prestige
and credibility to the entire portfolio.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
To Sum Up…

To minimize overlap and get the most from the portfolio,


each brand-name product must have:

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• Well-defined roles to fulfill for the firm.

• Well-defined positioning indicating the benefits it offers to


consumers.

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Brand Hierarchies

Levels of a

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Brand
Hierarchy

 
Designing
a Brand
Hierarchy

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Levels of a Brand Hierarchy

Company Brand Level

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Family Brand Level

Individual Brand Level

 
Modifier Level

Product Descriptor

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Corporate or Company Brand Level
Highest level of hierarchy

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Corporate image: The consumer associations to the
company or corporation making the product or providing the
service.

• Relevant when the corporate or company brand plays a

 
prominent role in the branding strategy.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Family Brand Level
Used in more than one product category but is not
necessarily the name of the company or corporation.

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• Also called a range brand or an umbrella brand.

If the corporate brand is applied to a range of products, then


it functions as a family brand too.

 
If the products linked to the family brand are not carefully
considered, the associations to the family brand may become
weaker.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Individual Brand Level
• Restricted to essentially one product category, although
multiple product types may differ.

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• Customization of the brand and all its supporting marketing
activity.

 
• If the brand runs into difficulty or fails, the risk to other
brands and the company itself is minimal.

• Disadvantages of difficulty, complexity, and expense of


developing separate marketing programs.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Modifier Level
Brands should distinguish according to the different types of
items or models.

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• Modifier: Designate a specific item or model type or a
particular version or configuration of the product

• Function of modifiers is to show how one brand variation

 
relates to others in the same brand family.
• Help make products more understandable and relevant to
consumers.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Product Descriptor
Helps consumers understand what the product is and does.

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• Helps define the relevant competition in consumers’ minds.

In the case of a truly new product, introducing it with a


familiar product name may facilitate basic familiarity and
comprehension.

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Designing a Brand Hierarchy

Specific Products to Introduce

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Number of Levels of the Brand Hierarchy

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Designing a Brand Hierarchy

Desired Awareness and Image at Each


Hierarchy Level

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Combining Brand Elements from Different
Levels

 
Linking Brand Elements to Multiple
Products

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Figure 11.7: Branding Strategy
Screen

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Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Corporate Branding

Corporate Image Dimensions

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Managing the Corporate Brand

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Corporate Image Dimensions
Common Product Attributes, Benefits, or
Attitudes

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People and Relationships

Values and Programs

 
Corporate Credibility

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
To Sum Up…
Many intangible brand associations can transcend the
physical characteristics of products.

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• Provides valuable sources of brand equity and serves as
critical points-of-parity or points-of-difference.

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Managing the Corporate Brand

Corporate Social Responsibility

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Corporate Image Campaigns

 
Corporate Name Changes

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Brand Architecture Guidelines

Adopt a Strong Customer Focus

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Create Broad, Robust Brand Platforms

Avoid Overbranding and Having Too Many


Brands

 
Selectively Employ Sub-brands

Selectively Extend Brands

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
To Sum Up…
• Key aspect of managing brand equity is adopting the proper
branding strategy.

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• Brand architecture strategy for a firm identifies which brand
elements a firm chooses to apply across the various
products.

 
• Brand-product matrix is a graphical representation of all the
firm’s brands and products.

• A firm may offer multiple brands in a category to attract


different market segments.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
To Sum Up…
• A brand hierarchy reveals an explicit ordering of all brand
names by displaying the number and nature of common and

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distinctive brand name elements across the firm’s products.

• Corporate or family brands can establish a number of


valuable associations to differentiate the brand.

 
• Firms now employ cause-marketing programs designed to
align their brands with a cause of importance.

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e


By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob
Copyright © 2015 Pearson India Education Services Pvt. Ltd.
Thank you.

 
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4e
By Kevin Lane Keller, Ambi M. G. Parameswaran and Isaac Jacob

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