COMPLAINT LETTER

Taught by Mr. Vibol Leung, ESL Teacher

Level: YL 10B
 Wr i t i n g a n e ff e ct i v e m e s sa g e o f co m p l a i n t i s a
p o w er f u l w ay t o s o l v e an o n g o i n g p r o b l e m w i t h a
p r o d u ct o r se r v i c e .

The objective of a complain letter is to prompt an

action that resolves a conflict. You should avoid
threats and accusations when providing the
details of your complaint.
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HOMEWORK (writing an email)