Formative Assessment #1

Module 1: Content in Communication-Diversity in the Workplace (multi-generational)

Name: Hugo, Christian Lloyd G. Score:

Section: Section- 98 Date: 9/2/2020

I. Preliminaries: Student must have read the article “Bridging the communication gap between
Generation Y and the Baby Boomer generation” by Venter and watched “How to get serious
about diversity and inclusion in the workplace” by Stovall.

II. Assessment: To understand how these generations vary in preferences and communication
in the workplace, Frayer Model is used to tackle more ideas in a simplified manner. Frayer
Model examines one topic in four categories (definition, characteristics/facts, examples, non-
examples).

A. Individual Work:
1. Ask 1 Baby Boomer (1944 to 1964) and 1 Generation Y (1980-1994) that you know:
Requirement: GenY and Baby Boomer must come from the same/similar industry of work. They
do not necessarily need to be workmates. (e.g. Tourism, Education, Medicine, etc.)
Example: Baby Boomer works in St. Lukes as a Nurse while Gen Y works in Capitol Medical
Center as a MedTech. They have different work but same field (Medicine).
Question: What if they are workmates? – Okay.
What if they came from same field? They have same work? – Okay too.
What is not okay? – If they are from different industries (e.g. Technology & Medicine)

2. Answer the questions in Frayer Model:

• Circle in the middle – picture of the subject (selfie)
• Definition – name, age, and relationship to you
• Facts/Characteristics- job role, and description of attitude at work that is
distinct/common in his/her generation and is NOT likely of the other
• Examples- these are them at work- their point of views, beliefs and work ethics.
• Non-examples – these are NOT them or NOT their preference at work. Their answers are
their views about the other generation [To GenY if they are Baby Boomer or to Baby
Boomer if they are GenY].

3. Below is the rubric:

Content 4-5 3 2 1 Score
Focus and response (5) Written response is very Written response is Written response is vague in Written response lacks
much aligned to the aim of relatively aligned to the addressing the aim of the comprehension in addressing the
the paper aim of the paper paper aim of the paper
Quality of thought (5) Answers reflect depth and Answers reflect simplicity Demonstrates confused or Unfocused, illogical or incoherent
complexity of thought of repetitive of thoughts conflicting thoughts thoughts

TOTAL: /10
Definition
Name: Florito Viz
Relationship to you: Uncle
Age (to validate the gen group): 56
Examples (at work)
Preferred mode of communication: Face to
face but needs to reach out first in SMS or
phone calls.
Feedback at work means: It evaluates your
performance and a room for improvement.
Meeting- email or face to face: Face to face,
I get realtime interactions and body languages
which affects my decision making.
With or without cellphone at work: With
cellphone, I need constant updates with my
transactions in other branches.
Facts/Characteristics
Job position: Businessman
Describe attitude at work: Don’t buy
something you can’t buy as thrice.
Non-Examples (at work)
Not preferred mode of communication:
Written mails, I don’t get realtime responses.
Feedback at work does NOT mean: Written,
you cannot affirm someone after criticizing
and correcting them.
(Not preferred) Meeting- email or face to
face: Emails, there is tons of ads and spam
which gets my attention and usually takes up
my time.
(Not preferred) With or without cellphone
at work: Without cellphone, I need to put my
phone where in I need to stand to resist
temptation browsing news feed.
 Facts/Characteristics
Definition
Job position: Accounting Software
Name: Ronaldo Hugo
Consultant
Relationship to you: Father
Describe attitude at work: Adaptation is the
Age (to validate the gen group): 51
key to work career, but ethics is a must.

Examples (at work)

Preferred mode of communication: Emails,
Video conferencing apps (MS Teams), and
online collaboration apps (Microsoft Word
Online)
Feedback at work means: Video call, it can
replace personal interaction which doesn’t
requires a lot of effort to meet someone.
Meeting- email or face to face: Emails, with
the magic of internet you can reach someone
even if its apart from the world. You can think
clearly and become concise constructing your
message.
With or without cellphone at work: With
cellphone, my work is heavily reliant to
cellphone because of setting up and
monitoring accounting softwares.
Non-Examples (at work)
Not preferred mode of communication:
Face to face
Feedback at work does NOT mean: Emails,
I prefer voice calls because the reciepient
might not notice his inbox especially when it
needs serious attention.
(Not preferred) Meeting- email or face to
face: Face to face, it requires a lot of effort
especially in attending meetings on time.
(Not preferred) With or without cellphone
at work: Without cellphone, my work will not
function especially accounting softwares are
integrated to mobile phones.