Strategies of Communicating in

Teams
By
Snehal D. Ghanate ( 25 )
Varsharani B. Patil ( 57 )
Content
● Working in teams
● Objectives of communicating in teams
● Group Dynamics
● Team decision making
● Conflict in teams and resolution of it
● Productive meeting
● Listening guidelines and Non-verbal communication
Working in Team
A team is unit of two or more people who work together to achieve a goal.

Team members -

● Are responsible for reports, oral presentations, and meetings

● Must communicate effectively inside and outside the team
● Are involved in participative management
Overview of Teams
Advantages Disadvantages

● Information and knowledge ● Groupthink

● Diversity in views ● Hidden agendas

● Acceptance of solution ● Free riders

● Performance ● High costs

Objectives of communicating in teams
● Identify characteristics of effective teams.
● Discuss tasks involved in preparing team messages, and discuss the guidelines for
improvement.
● Describe the listening guidelines and nonverbal communication.
● Improve meeting productivity through preparation, leadership and participation.
Group Dynamics and Team Roles
Group Dynamics are the interaction and processes that take place in teams.

Team members can play various roles:

● Self-oriented roles
● Team-maintenance role
● Task-facilitating roles
Developing an Effective Team
● Clear sense of purpose
● Open, honest communication
● Decision by consensus
● Creative thinking
● Focused on core issues
Team Decision Making
● Orientation
● Conflict
● Brainstorming
● Emergence
● Reinforcement
Conflict in Teams
● Scarce resources
● Task responsibilities
● Poor communication
● Attitude and values
● Power struggles
● Conflicting goals
Resolution of conflict
● Proaction
● Communication
● Openness
● Research
● Flexibility
● Fair play
● Alliance
Effective Meetings
● Focus
● Procedures
● Participation
● Closing
● Follow-up
Listening Guidelines
● Match listening style to speaker purpose
● Minimize physical distraction
● Practice active listening
● Provide appropriate feedback
Non-verbal communication
● Facial expression, Touching behaviour , Gestures and postures
● Functions:
- Reinforcement
- Negation
- Substitution
- Regulation
Thank you!