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MANAGEMENT

RICHARD L. DAFT
Strategy Formulation and
Implementation
CHAPTER 7
chapter7 Learning Outcomes

• Define the components of strategic management and discuss the levels of


strategy.

• Describe the strategic management process and SWOT Analysis.

• Define corporate-level strategies and explain the portfolio and


diversification approaches.

• Describe Porter’s competitive forces and strategies.

• Discuss new trends in strategy, including innovation from within and


partnership strategies.

• Discuss the organizational dimensions used for strategy execution.

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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
What’s Your Strategy
chapter7
Strength?
• How do you handle challenges and
issues?
• How did Best Buy overtake Circuit
City as the player to beat in consumer
electronics retailing?
• The strategies managers choose are
important.
• Strategies must be implemented
effectively to work. 4
Copyright ©2010 by South-Western, a division of Cengage
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chapter7 Strategy Basics
• Why has Apple been so successful with
the iPod, iTouch, iPhone?

• Why has McDonald’s healthier menu been


effective?

• Finding ways to respond to competitors,


and cope with change is strategy.

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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
chapter7 Thinking Strategically
• The long-term view

• Seeing the big picture


– The organization How do
these fit
– Competition together?

• Strategy are your competitive actions in


the market
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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
What is Strategic
chapter7
Management?
• Plans and actions that lead to superior
competitive standing
Who are our competitors and what are their
strengths and weaknesses?
Who are our customers?
What products or services should we offer?
What does the future hold for our industry?
How can we change the rules of the game?
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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
chapter7 Purpose of Strategy
• Strategy:
– Plan of action
– Resource allocation
– Activities for dealing with the environment
– Achieving competitive advantage
• Strategy should:
– Exploit Core Competence
– Build Synergy
– Deliver Value 8
Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
Three Levels of Strategy in
chapter7
Organizations

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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
chapter7 Levels of Strategy

What business are


we in? Corporate-level strategy

How do we
compete? Business-level strategy

Functional-level strategy
How do we support
the business-level
strategy?
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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
Strategy Formulation Versus
chapter7
Execution
• Strategy Formulation
– Assess environment and internal problems
– Planning
– Decision making
– Establishment of goals
• Strategy Execution
– Directing resources
– Accomplishing results
– Changes in structure
– Use managerial and organizational tools 11
Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
The Strategic
chapter7
Management Process

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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
chapter7 SWOT Analysis
Assessment of internal and external factors

• Organizational • External information


strengths, weaknesses, about opportunities
opportunities, and and threats
threats – Customers
– Reports – Government reports
– Budgets – Professional journals
– Financial ratios – Bankers
– Employee Surveys – Consultants
– Association meetings
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Learning.  All rights reserved.
Analyzing Organizational
chapter7
Strengths and Weaknesses

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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
Formulating Corporate-
chapter7
Level Strategy
• Portfolio Strategy
– A diverse mix of business units
– Strategic Business Units (SBU) have different
products, mission, markets and competitors
• The BCG Matrix
– Organizes businesses along two dimensions—growth
and market share
• Diversification Strategy
– Movement into new lines of business
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Learning.  All rights reserved.
chapter7 The BCG Matrix

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Learning.  All rights reserved.
Formulating Business-Level
chapter7
Strategy
• Porter’s Five Forces – analyzing a
company’s position in the industry
Potential New Entrants
Bargaining Power of Buyers
Bargaining Power of Suppliers
Threat of Substitute Products
Rivalry Among Competitors
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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
chapter7 Porter’s Five Forces

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Learning.  All rights reserved.
Porter’s Competitive
chapter7
Strategies
• Porter suggests that a company can adopt one
of three strategies after analyzing the forces

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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
chapter7 New Trends in Strategy
• Mergers and acquisitions
• Enhancing organizational capacity
• Innovation from within
• Strategic partnerships
• Companies are focusing on internal
innovation as well as innovation
through strategic partnerships
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Copyright ©2010 by South-Western, a division of Cengage
Learning.  All rights reserved.
chapter7 Global Strategy
• Finding strategies in the world marketplace
• Synergy among world operations
• Organizations differ in their global strategies
– Globalization
– Export
– Transnational
– Multidomestic

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Learning.  All rights reserved.
chapter7 Global Corporate Strategies

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Learning.  All rights reserved.
chapter7 Strategy Execution
• How will the strategy be implemented—put
into action?
• The organization must be congruent with
the strategy
• Execution involves several tools:
– Leadership
– Structural Design
– Human Resources
– Information and Control Systems
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Learning.  All rights reserved.
Tools for Putting Strategy
chapter7
into Action

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Learning.  All rights reserved.

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