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NEW TECHNOLOG
Y
IMPROVING THE DELIVERY OF CARE TO THE O
RGANIZATION’S PATIENTS
CONTENTS

01 NEW TECHNOLOGY

02 HEALTHCARE WORK SAFETY PLAN

03 VIOLENCE PREVENTION PROGRAM

04 REFERENCES
NEW TECHNOLOGY
Improve the Delivery of Care to the Organizat
ion’s Patients
 ROBOTICS
Robots are used in many different ways, from
helping doctors examine and treat patients in rural
areas via
telemedicine, to giving assistance to surgeons in the
operating room (Park, 2020).

5G CAPABILITY
It can help improve care that people in rural areas
acquire by increasing processing speed from which
telemedicine is derived. Processing speed is
important because it allows doctors to remotely and
reliably
 ARTIFICIAL INTELLIGENCE
This offers new and more effective ways to identify,
diagnose, and treat patients. AI will assist with
regulating the use of algorithms in healthcare. AI can
aid in the detection of certain diseases, automation of
different processes and operations, help on the
administrative side of hospitals, and more.

DIGITAL TWINS
It can assist a doctor in determining the possibilities
for a successful outcome of a procedure, help make
therapy decisions, and manage chronic diseases. 
 SAFETY PLAN

The cost of safety plan varies from

$30,000 and $85,000
 SAFETY PLAN
PROCESS RESPONSIBILITY
Employer commitment
Ensure all senior managers attend information CEO
sessions on the Work Safe Cycle and their role
in it
Consider injury prevention issues at all senior HR Manager
managers’ meetings
Policy document updated to incorporate relevant Health and Safety
legislation and specific management Adviser
commitment to accurate reporting and recording
Build injury prevention responsibilities into job HR Manager
descriptions
 PLANNING
Develop specific plans relating to injury prevention Health and Safety
issues. Adviser
Link injury prevention to other forms of business All senior
planning managers
HAZARD IDENTIFICATION, ASSESSMENT AND MANAGEMENT
Identify specific injury hazards Health and Safety Adviser
  Occupational Hygienist
Ergonomist
Supervisors facilitating
staff consultation groups
Develop and implement action plans for hazards Health and Safety Adviser
  Occupational Hygienist
Ergonomist
All staff
INFORMATION, TRAINING AND SUPERVISION
Develop induction and on-going education packages in the Health and Safety
WorkSafe Cycle, WorkSafe Injury Model and actions required to Adviser
manage injury factors HR Manager
Educate staff in injury prevention issues at least six monthly
HR Manager
  Supervisors
All staff
INCIDENT AND ACCIDENT REPORTING, RECORDING AND INVESTIGATION
Develop and implement a near-hit event reporting system Health and Safety
  Adviser
  Operations Manager
Supervisors
Implement a system to record and analyse accident and incident Health and Safety
data (and report results to both managers and staff) Adviser
HR Manager
Ensure injury reporting and investigation is practiced Operations Manager
  All managers,
  Supervisors, all staff
EMPLOYEE PARTICIPATION
In addition to other staff consultation groups, Health Health and Safety
and Safety Committee members to represent staff in Adviser
hazard management, incident reporting, investigation Health and Safety
and monitoring and emergency preparedness Committee
All staff
Ensure injury prevention is part of all weekly staff Supervisors
meetings All staff
EMERGENCY PLANNING AND READINESS AND CONTRACTORS
Review and update emergency plan Health and Safety
Adviser
Develop health and safety clause to be written into all Health and Safety
contracts Adviser
  Supervisors
 Workers in hospitals, nursing homes, and other healthcare settings face
significant risks of workplace violence. Many factors contribute to this risk,
including working directly with people who have a history of violence or who
may be delirious or under the influence of drugs. From 2002 to 2013, the rate of
serious workplace violence incidents (those requiring days off for an injured
worker to recuperate) was more than four times greater in healthcare than in
private industry on average.
In line with this, effective workplace violence (WPV) prevention programs are
essential, yet challenging to implement in healthcare. Workplace violence in
healthcare is becoming more than a silent, undiscussed issue—it is an 
epidemic requiring intervention and change.
 STAFF TRAINING AND
PROCEDURE DEVELOPMENT
Unfortunately, some violent incidents can occur before security staff can
intervene, so hospitals train healthcare workers in violence prevention and
de-escalation techniques. An estimate of a total of $175.1 million will be spent on
such healthcare staff training, in addition to $97.6 million will be allocated to
prevention plan development.

However, an on-going training and development program allows all the staff members

to find and address any weaknesses, helping themselves to be more all-rounded and
better skilled at every factor of their job. Training and such prevention plan
development can even help to increase the whole organization’s confidence in
ensuring quality delivery healthcare among their patients.
 REFERENCES:

Marr, B. (21 November 2019). The 9 biggest technology trend that will transform medic
ine and healthcare in 2020. Forbes. Retrieved from https://
www.forbes.com/sites/bernardmarr/2019/11/01/the-9-biggest-technology-trends-that-wi
ll-transform-medicine-and-healthcare-in-2020
/#478072de72cd
OSHA (December 2015). Preventing Workplace Violence: A Road Map for Healthcare
Facilities. Retrieved July 7, 2017, from https://
www.osha.gov/Publications/OSHA3827.pdf
Park, A. (10 January 2020). Physicians see 25% of their work being automated in the f
uture, survey finds. Becker’s Hospital Review. Retrieved from 
https://www.beckershospitalreview.com/artificial-intelligence/physicians-see-25-of-their
-work-being-automated-in-the-future-survey-finds.html