LESSON 9

Creating an Online Survey Form

JUN ODONZO
TLE 6 Teacher
How to Create and Process a Survey Using
Google Forms

To create an online survey using Google Forms, you must have

the following:
• Google account
• Chrome web browser
• Google “one click” Forms Web Application
Procedure on how to create an online survey:

1. Log in to your Google account. Click on the FORMS web app

icon. The forms icon will appear when you add a new tab.

2. Click one click

The one click forms web app opens a new browser tab that has
a blank form.
Procedure on how to create an online survey:
3. Accomplish survey setup.
Write a title for your survey. Explain it in two sentences.
There are three checkbox options display at the top of the survey form:
• Sign in to view the form.
• Users are allowed to add responses.
• The respondent’s username is automatically collected.

4. Add and edit questions. Each question has a Question Title and Help
Text field. The HELP TEXT field is a box used to explain a ranking
system. (For example, you may use 5 to indicate the highest or best
and 1 as the lowest or worst).
Procedure on how to create an online survey:
3. Accomplish survey setup.
Write a title for your survey. Explain it in two sentences.
There are three checkbox options display at the top of the survey form:
• Sign in to view the form.
• Users are allowed to add responses.
• The respondent’s username is automatically collected.

4. Add and edit questions. Each question has a Question Title and Help
Text field. The HELP TEXT field is a box used to explain a ranking
system. (For example, you may use 5 to indicate the highest or best
and 1 as the lowest or worst).
Procedure on how to create an online survey:
There are seven types of distinct questions in the Google Forms:
• Text- used for obtaining short answers
• Paragraph text- used for getting essay responses
• Multiple choice- used when presenting several answers to choose from
• Choose from a list- useful for questions about categories
• Scale- used when ranking answers
• Grid-used when providing 1 to 5 responses

Divide long surveys into sections or pages. Headers or Page Breaks between
questions are provided for long surveys. Insert these items by clicking
on the + Add Item menu in the upper left at top of the form .
Procedure on how to create an online survey:
5. Edit the survey Completion Confirmation.
Customize the text that respondents will see after completing the
survey. To do this, click on the More actions drop-down
menu found in the upper right corner then select edit
confirmation. Be sure to thank the respondents for
participating.
Procedure on how to create an online survey:
6. Distribute the survey.
Click email this form to distribute the survey.
7. View responses.
Gather survey responses in a spread sheet saved to your
Google Drive. Open the spread sheet to view the responses.
8. Edit the survey later.
If you need to edit the Google. Form later, open the spread
sheet from your Google Drive on the Form menu item, and
choose Edit Form. This will return you to the original screen
used to create the survey.
 Sample Survey Form
Here is a sample questionnaire from a local university:
Client Satisfaction Survey Form

Date/Time of Visit:__________________________________
Please check your choice/s:
Office Visited
Accounting Admission Auxiliary Cashier Library
Medical/Dental Student Affairs and Physical Plant and Registrar Other
Student Services Campus _________________
Development
Response
SA – Strongly Agree D – Disagree A – Agree SD – Strongly Disagree
 SA A D SD
Attentiveness
Courtesy
Friendliness
Helpfulness
Knowledge
Promptness
Service. We provided/delivered:
Quality Service
Speedy Service
Other Comments:
Suggestions:
Commendation for (name of staff and office):
Areas for improvement:
Thank you for helping us continuously improve our service.
You may visit our website at