PowerPoint CH 01

Fundamentals
of Business
Statistics
6E
Slides by
John
Sweeney Loucks
Williams St. Edward’s
Anderson University
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied
Slide
1
or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1
Data and Statistics
 Statistics
 Applications in Business and Economics
 Data
 Data Sources
 Descriptive Statistics
 Statistical Inference
 Computers and Statistical Analysis
 Data Mining
 Ethical Guidelines for Statistical Practice
Slide
2
Statistics
 The term statistics can refer to numerical facts such as

averages, medians, percents, and index numbers that
help us understand a variety of business and economic
situations.
 Statistics can also refer to the art and science of
collecting, analyzing, presenting, and interpreting
data.
Slide
3
Applications in
Business and Economics
 Accounting
Public accounting firms use statistical sampling
procedures when conducting audits for their clients.
 Economics
Economists use statistical information in making
forecasts about the future of the economy or some
aspect of it.
 Finance
Financial advisors use price-earnings ratios and
dividend yields to guide their investment advice.
Slide
4
Applications in
Business and Economics
 Marketing
Electronic point-of-sale scanners at retail checkout
counters are used to collect data for a variety of
marketing research applications.
 Production
A variety of statistical quality control charts are used
to monitor the output of a production process.
Slide
5
Data and Data Sets
 Data are the facts and figures collected, analyzed,

and summarized for presentation and interpretation.
 All the data collected in a particular study are referred

to as the data set for the study.
Slide
6
Elements, Variables, and Observations
 Elements are the entities on which data are collected.

 A variable is a characteristic of interest for the elements.
 The set of measurements obtained for a particular
element is called an observation.
 A data set with n elements contains n observations.
 The total number of data values in a complete data
set is the number of elements multiplied by the
number of variables.
Slide
7
Data, Data Sets,
Elements, Variables, and Observations
Observation Variables
Element
Names Stock Annual Earn/
Company Exchange Sales($M) Share($)
Dataram NQ 73.10 0.86

EnergySouth N 74.00 1.67
Keystone N 365.70 0.86
LandCare NQ 111.40 0.33
Psychemedics N 17.60 0.13
Data Set
Slide
8
Scales of Measurement
Scales
Scales of
of measurement
measurement include:
include:
Nominal Interval
Ordinal Ratio
The
The scale
scale determines
determines thethe amount
amount of
of information
information
contained
contained in
in the
the data.
data.
The
The scale
scale indicates
indicates the
the data
data summarization
summarization and
and
statistical
statistical analyses
analyses that
that are
are most
most appropriate.
appropriate.
Slide
9
 Nominal
Data
Data are
are labels
labels or
or names
names used
used to
to identify
identify an
an
attribute
attribute of
of the
the element.
element.
A
A nonnumeric
nonnumeric label
label or
or numeric
numeric code
code may
may be
be used.
used.
Slide
10
 Nominal
Example:
Example:
Students
Students of
of aa university
university are
are classified
classified by
by the
the
school
school in
in which
which they
they are
are enrolled
enrolled using
using aa
nonnumeric
nonnumeric label
label such
such as
as Business,
Business, Humanities,
Humanities,
Education,
Education, and
and soso on.
on.
Alternatively,
Alternatively, aa numeric
numeric code
code could
could be
be used
used for
for
the
the school
school variable
variable (e.g.
(e.g. 11 denotes
denotes Business,
Business,
22 denotes
denotes Humanities,
Humanities, 33 denotes
denotes Education,
Education, and
and
so
so on).
on).
Slide
11
 Ordinal
The
The data
data have
have the
the properties
properties of
of nominal
nominal data
data and
and
the
the order
order or
or rank
rank of
of the
the data
data is
is meaningful.
meaningful.
A
A nonnumeric
nonnumeric label
label or
or numeric
numeric code
code may
may be
be used.
used.
Slide
12
 Ordinal
Example:
Example:
Students
Students of
of aa university
university are
are classified
classified by
by their
their
class
class standing
standing using
using aa nonnumeric
nonnumeric label
label such
such asas
Freshman,
Freshman, Sophomore,
Sophomore, Junior,
Junior, or
or Senior.
Senior.
Alternatively,
Alternatively, aa numeric
numeric code
code could
could bebe used
used for
for
the
the class
class standing
standing variable
variable (e.g.
(e.g. 11 denotes
denotes
Freshman,
Freshman, 22 denotes
denotes Sophomore,
Sophomore, and and so
so on).
on).
Slide
13
 Interval
The
The data
data have
have the
the properties
properties of
of ordinal
ordinal data,
data, and
and
the
the interval
interval between
between observations
observations is
is expressed
expressed in
in
terms
terms of
of aa fixed
fixed unit
unit of
of measure.
measure.
Interval
Interval data
data are
are always
always numeric.
numeric.
Slide
14
 Interval
Example:
Example:
Melissa
Melissa has
has an
an SAT
SAT score
score of
of 1885,
1885, while
while Kevin
Kevin
has
has an
an SAT
SAT score
score of
of 1780.
1780. Melissa
Melissa scored
scored 105
105
points
points more
more than
than Kevin.
Kevin.
Slide
15
 Ratio
The
The data
data have
have all
all the
the properties
properties of
of interval
interval data
data
and
and the
the ratio
ratio of
of two
two values
values is
is meaningful.
meaningful.
Variables
Variables such
such as
as distance,
distance, height,
height, weight,
weight, and
and time
time
use
use the
the ratio
ratio scale.
scale.
This
This scale
scale must
must contain
contain aa zero
zero value
value that
that indicates
indicates
that
that nothing
nothing exists
exists for
for the
the variable
variable at
at the
the zero
zero point.
point.
Slide
16
 Ratio
Example:
Example:
Melissa’s
Melissa’s college
college record
record shows
shows 36
36 credit
credit hours
hours
earned,
earned, while
while Kevin’s
Kevin’s record
record shows
shows 7272 credit
credit
hours
hours earned.
earned. Kevin
Kevin has
has twice
twice as
as many
many credit
credit
hours
hours earned
earned asas Melissa.
Melissa.
Slide
17
Categorical and Quantitative Data
Data
Data can
can be
be further
further classified
classified as
as being
being categorical
categorical
or
or quantitative.
quantitative.
The
The statistical
statistical analysis
analysis that
that is
is appropriate
appropriate depends
depends
on
on whether
whether the
the data
data for
for the
the variable
variable are
are categorical
categorical
or
or quantitative.
quantitative.
In
In general,
general, there
there are
are more
more alternatives
alternatives for
for statistical
statistical
analysis
analysis when
when the
the data
data are
are quantitative.
quantitative.
Slide
18
Categorical Data
Labels
Labels or
or names
names used
used to
to identify
identify an
an attribute
attribute of
of
each
each element
element
Often
Often referred
referred to
to as
as qualitative
qualitative data
data
Use
Use either
either the
the nominal
nominal or
or ordinal
ordinal scale
scale of
of
measurement
measurement
Can
Can be
be either
either numeric
numeric or
or nonnumeric
nonnumeric
Appropriate
Appropriate statistical
statistical analyses
analyses are
are rather
rather limited
limited
Slide
19
Quantitative Data
Quantitative
Quantitative data
data indicate
indicate how
how many
many or
or how
how much:
much:
discrete,
discrete, ifif measuring
measuring how
how many
many
continuous,
continuous, ifif measuring
measuring how
how much
much
Quantitative
Quantitative data
data are
are always
always numeric.
numeric.
Ordinary
Ordinary arithmetic
arithmetic operations
operations are
are meaningful
meaningful for
for
quantitative
quantitative data.
data.
Slide
20
Data
Categorical Quantitative
Numeric Non-numeric Numeric
Nominal
Nominal Ordinal Nominal Ordinal Interval Ratio
Slide
21
Cross-Sectional Data
Cross-sectional
Cross-sectional data
data are
are collected
collected at
at the
the same
same or
or
approximately
approximately the
the same
same point
point in
in time.
time.
Example:
Example: data
data detailing
detailing the
the number
number ofof building
building
permits
permits issued
issued in
in February
February 2010
2010 in
in each
each of
of the
the
counties
counties of
of Ohio
Ohio
Slide
22
Time Series Data
Time
Time series
series data
data are
are collected
collected over
over several
several time
time
periods.
periods.
Example:
Example: datadata detailing
detailing the
the number
number of
of building
building
permits
permits issued
issued in
in Lucas
Lucas County,
County, Ohio
Ohio in
in each
each of
of
the
the last
last 36
36 months
months
Slide
23
Time Series Data
U.S. Average Price Per Gallon

For Conventional Regular Gasoline
Source: Energy Information Administration, U.S. Department of Energy, May 2009.
Slide
24
Data Sources
 Existing Sources
Internal company records – almost any department

Business database services – Dow Jones & Co.
Government agencies - U.S. Department of Labor
Industry associations – Travel Industry Association
of America
Special-interest organizations – Graduate Management
Admission Council
Internet – more and more firms
Slide
25
Data Sources
 Data Available From Internal Company Records

Record Some of the Data Available
Employee records name, address, social security number
Production records part number, quantity produced,
direct labor cost, material cost
Inventory records part number, quantity in stock,
reorder level, economic order quantity
Sales records product number, sales volume, sales
volume by region
Credit records customer name, credit limit, accounts
receivable balance
Customer profile age, gender, income, household size
Slide
26
Data Sources
 Data Available From Selected Government Agencies

Government Agency Some of the Data Available
Census Bureau Population data, number of
www.census.gov households, household income
Federal Reserve Board Data on money supply, exchange
www.federalreserve.gov rates, discount rates
Office of Mgmt. & Budget Data on revenue, expenditures, debt
www.whitehouse.gov/omb of federal government
Department of Commerce Data on business activity, value of
www.doc.gov shipments, profit by industry
Bureau of Labor Statistics Customer spending, unemployment
www.bls.gov rate, hourly earnings, safety record
Slide
27
Data Sources
 Statistical Studies - Experimental

In
In experimental
experimental studies
studies the
the variable
variable of
of interest
interest is
is
first
first identified.
identified. Then
Then one
one or
or more
more other
other variables
variables
are
are identified
identified and
and controlled
controlled so
so that
that data
data can
can be
be
obtained
obtained about
about how
how they
they influence
influence the
the variable
variable of
of
interest.
interest.
The
The largest
largest experimental
experimental study
study ever
ever conducted
conducted is
is
believed
believed to
to be
be the
the 1954
1954 Public
Public Health
Health Service
Service
experiment
experiment forfor the
the Salk
Salk polio
polio vaccine.
vaccine. Nearly
Nearly two
two
million
million U.S.
U.S. children
children (grades
(grades 1-
1- 3)
3) were
were selected.
selected.
Slide
28
Data Sources
 Statistical Studies - Observational

In
In observational
observational (nonexperimental)
(nonexperimental) studies
studies no
no
attempt
attempt is
is made
made toto control
control or
or influence
influence the
the
variables
variables of
of interest.
interest. a survey is a good example
Studies
Studies of
of smokers
smokers and
and nonsmokers
nonsmokers are
are
observational
observational studies
studies because
because researchers
researchers
do
do not
not determine
determine or
or control
control
who
who will
will smoke
smoke and
and who
who will
will not
not smoke.
smoke.
Slide
29
Data Acquisition Considerations
Time Requirement
• Searching for information can be time consuming.
• Information may no longer be useful by the time it
is available.
Cost of Acquisition
• Organizations often charge for information even
when it is not their primary business activity.
Data Errors
• Using any data that happen to be available or were
acquired with little care can lead to misleading
information.
Slide
30
Descriptive Statistics
 Most of the statistical information in newspapers,

magazines, company reports, and other publications
consists of data that are summarized and presented
in a form that is easy to understand.
 Such summaries of data, which may be tabular,
graphical, or numerical, are referred to as descriptive
statistics.
Slide
31
Example: Hudson Auto Repair
The manager of Hudson Auto would like to have a

better understanding of the cost of parts used in the
engine tune-ups performed in her shop. She examines
50 customer invoices for tune-ups. The costs of parts,
rounded to the nearest dollar, are listed on the next
slide.
Slide
32
Example: Hudson Auto Repair
 Sample of Parts Cost ($) for 50 Tune-ups

91 78 93 57 75 52 99 80 97 62
71 69 72 89 66 75 79 75 72 76
104 74 62 68 97 105 77 65 80 109
85 97 88 68 83 68 71 69 67 74
62 82 98 101 79 105 79 69 62 73
Slide
33
Tabular Summary:
Frequency and Percent Frequency
 Example: Hudson Auto
Parts Percent
Cost ($) Frequency Frequency
50-59 2 4
60-69 13 26
(2/50)100
70-79 16 32
80-89 7 14
90-99 7 14
100-109 5 10
50 100
Slide
34
Graphical Summary: Histogram
 Example: Hudson Auto

18
Tune-up Parts Cost
16
14
Frequency
12
10
8
6
4
2
Parts
50-59 60-69 70-79 80-89 90-99 100-110 Cost ($)
Slide
35
Numerical Descriptive Statistics
 The most common numerical descriptive statistic

is the average (or mean).
 The average demonstrates a measure of the central
tendency, or central location, of the data for a variable.
 Hudson’s average cost of parts, based on the 50
tune-ups studied, is $79 (found by summing the
50 cost values and then dividing by 50).
Slide
36
Statistical Inference
Population - the set of all elements of interest in a

particular study
Sample - a subset of the population
Statistical inference - the process of using data obtained

from a sample to make estimates
and test hypotheses about the
characteristics of a population
Census - collecting data for the entire population
Sample survey - collecting data for a sample
Slide
37
Process of Statistical Inference
1. Population
consists of all tune- 2. A sample of 50
ups. Average cost of engine tune-ups
parts is unknown. is examined.
3. The sample data

4. The sample average provide a sample
is used to estimate the average parts cost
population average. of $79 per tune-up.
Slide
38
Computers and Statistical Analysis
 Statisticians often use computer software to perform

the statistical computations required with large
amounts of data.
 To facilitate computer usage, many of the data sets
in this book are available on the website that
accompanies the text.
 The data files may be downloaded in either Minitab
or Excel formats.
 Also, the Excel add-in StatTools can be downloaded
from the website.
 Chapter ending appendices cover the step-by-step
procedures for using Minitab, Excel, and StatTools.
Slide
39
Data Warehousing
 Organizations obtain large amounts of data on a

daily basis by means of magnetic card readers, bar
code scanners, point of sale terminals, and touch
screen monitors.
 Wal-Mart captures data on 20-30 million transactions
per day.
 Visa processes 6,800 payment transactions per second.
 Capturing, storing, and maintaining the data, referred
to as data warehousing, is a significant undertaking.
Slide
40
Data Mining
 Analysis of the data in the warehouse might aid in

decisions that will lead to new strategies and higher
profits for the organization.
 Using a combination of procedures from statistics,
mathematics, and computer science, analysts “mine
the data” to convert it into useful information.
 The most effective data mining systems use automated
procedures to discover relationships in the data and
predict future outcomes, … prompted by only general,
even vague, queries by the user.
Slide
41
Data Mining Applications
 The major applications of data mining have been

made by companies with a strong consumer focus
such as retail, financial, and communication firms.
 Data mining is used to identify related products that
customers who have already purchased a specific
product are also likely to purchase (and then pop-ups
are used to draw attention to those related products).
 As another example, data mining is used to identify
customers who should receive special discount offers
based on their past purchasing volumes.
Slide
42
Data Mining Requirements
 Statistical methodology such as multiple regression,

logistic regression, and correlation are heavily used.
 Also needed are computer science technologies
involving artificial intelligence and machine learning.
 A significant investment in time and money is
required as well.
Slide
43
Data Mining Model Reliability
 Finding a statistical model that works well for a

particular sample of data does not necessarily mean
that it can be reliably applied to other data.
 With the enormous amount of data available, the
data set can be partitioned into a training set (for
model development) and a test set (for validating
the model).
 There is, however, a danger of over fitting the model
to the point that misleading associations and
conclusions appear to exist.
 Careful interpretation of results and extensive testing
is important.
Slide
44
Ethical Guidelines for Statistical Practice
 In a statistical study, unethical behavior can take a

variety of forms including:
• Improper sampling
• Inappropriate analysis of the data
• Development of misleading graphs
• Use of inappropriate summary statistics
• Biased interpretation of the statistical results
 You should strive to be fair, thorough, objective, and
neutral as you collect, analyze, and present data.
 As a consumer of statistics, you should also be aware
of the possibility of unethical behavior by others.
Slide
45
Ethical Guidelines for Statistical Practice
 The American Statistical Association developed the

report “Ethical Guidelines for Statistical Practice”.
 The report contains 67 guidelines organized into
eight topic areas:
• Professionalism
• Responsibilities to Funders, Clients, Employers
• Responsibilities in Publications and Testimony
• Responsibilities to Research Subjects
• Responsibilities to Research Team Colleagues
• Responsibilities to Other Statisticians/Practitioners
• Responsibilities Regarding Allegations of Misconduct
• Responsibilities of Employers Including Organizations,
Individuals, Attorneys, or Other Clients
Slide
46
End of Chapter 1
Slide
47

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Fundamentals

 The term statistics can refer to numerical facts such as

 Data are the facts and figures collected, analyzed,

 All the data collected in a particular study are referred

 Elements are the entities on which data are collected.

Dataram NQ 73.10 0.86

Numeric Non-numeric Numeric

U.S. Average Price Per Gallon

Source: Energy Information Administration, U.S. Department of Energy, May 2009.

Internal company records – almost any department

 Data Available From Internal Company Records

 Data Available From Selected Government Agencies

 Statistical Studies - Experimental

 Statistical Studies - Observational

 Most of the statistical information in newspapers,

The manager of Hudson Auto would like to have a

 Sample of Parts Cost ($) for 50 Tune-ups

 Example: Hudson Auto

 The most common numerical descriptive statistic

Population - the set of all elements of interest in a

Statistical inference - the process of using data obtained

Sample survey - collecting data for a sample

3. The sample data

 Statisticians often use computer software to perform

 Organizations obtain large amounts of data on a

 Analysis of the data in the warehouse might aid in

 The major applications of data mining have been

 Statistical methodology such as multiple regression,

 Finding a statistical model that works well for a

 In a statistical study, unethical behavior can take a

 The American Statistical Association developed the

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