DMSS FINAL PROJECT

DOCUMENTATION

Cinthya Elizabeth Pedroza Mercado

Adrián Emilio Caldera Hermosillo
Carlos Sandoval Medina

IT Foundations on DMSS
 DSS DOCUMENTATION
INTRODUCTION

 History:
 244 years being the best in what we do. More than 310 branches
throughout the country. 22 agreements signed with attorneys general
of various states of the Mexican Republic. Come, get to know us and
discover how we transform the lives of millions of Mexicans.

 About us?
 We are a Private Assistance Institution without fines of profit, with
244 years operating uninterruptedly and our founding vocation is
"To help whoever needs it" through the Prendary Loan, financial
services and Social Investment. Aid begins with the pledge loan and
financial services, benefiting 3 million families each year with the
lowest interest rate in the market, a fair appraisal and coverage
throughout the Mexican Republic with 320 branches of Nacional
Monte de Piedad. With the operational remnants of the pledge loan
and financial services, social investments are made in Health,
Education, Housing, Gender Equality, Food Security, Community
and Economic Development projects, among others, beneficiaries of
2 million people each year through 600 Private Assistance or
Charitable Institutions and other programs.

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 DSS DOCUMENTATION
PHASE I “INITIATION”
 Recognition of a Decision-Making Situation (DMS)

Expected goal:
Indirect users: • Increase pawns and operations Customer:
• City population • Branch office closer to the customer Nacional Monte de Piedad
• Employees of the branch offices
• Subdivision General services

Problem:
¿Where to open more
branches office?

Courses of action:
• Investigation of cities and their
economy
Decision making unit:
• Operations Management
• Competition
• Subdivision General services
• Actual evaluation of Nacional
Monte de Piedad

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 DSS DOCUMENTATION
PHASE II “DESIGN”

 General Core Elements

{STATES {COMPETITION
ECONOMY} STATUS}

z.1 z.2 y.1 {TURNOVER}

X.1.1 {PLACE NEW
BRANCH}
y.2 {ESTIMATED % ACCEPTED
PAWN}
X.1.2 {OFFICE TYPE
COST} y.3 {INTERES
DSS INCOME}
X.2 {INTEREST RATES} y.4 {SALES INCOME}

y.5 {ESTIMATED SET UP

NEW BRANCH COST}
w.1 w.2 w.3 w.4 w.5
{CUSTOMER
CATEGORY} {% {% ENDED {SALE {LOCATIO
ACCEPTED PAWNS} RATES} N COST}
PAWN}

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 DSS DOCUMENTATION
PHASE II “DESIGN”

 ONTO-DMSS-DESIGNER-TOOL

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 DSS DOCUMENTATION
PHASE II “DESIGN”

 ONTO-DMSS-DESIGNER-TOOL

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 DSS DOCUMENTATION
PHASE II “DESIGN”

 ONTO-DMSS-DESIGNER-TOOL

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 DSS DOCUMENTATION
PHASE II “DESIGN”

 ONTO-DMSS-DESIGNER-TOOL

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 DSS DOCUMENTATION
PHASE II “DESIGN”

 ONTO-DMSS-DESIGNER-TOOL

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 DSS DOCUMENTATION
PHASE II “DESIGN”
 USER- INTERFACE
 PURPOSE: Define the navigation map of user interaction and define the content of screens and reports

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 DSS DOCUMENTATION
PHASE II “DESIGN”
 USER- INTERFACE
 PURPOSE: Define the navigation map of user interaction and define the content of screens and reports

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 DSS DOCUMENTATION
PHASE II “DESIGN”
 USER- INTERFACE
 PURPOSE: Define the navigation map of user interaction and define the content of screens and reports

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DSS DOCUMENTATION
PHASE
USER-IIINTERFACE
“DESIGN”
 PURPOSE: Define the navigation map of user interaction and define the content of screens and
reports

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DSS DOCUMENTATION
PHASE
USER-IIINTERFACE
“DESIGN”
 PURPOSE: Define the navigation map of user interaction and define the content of screens and
reports

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EIS DOCUMENTATION
PHASE I “EXECUTIVE ORGANIZATIONAL ENVIRONMENT ANALYSIS”
 Understand the organizational context of the managerial executive work
 Identify the Executive’s Responsibilities and Functions

Responsibilities Functions
• Manage maintenance • Address maintenance requests
• Physically manage the physical • Execute, register and manage fixed
asset assets  
• Manage general services • Control and manage special
• Administrative control projects
• Develop real estate strategy • Plan budgets for general services
• Manage works • Process and validate General
Service Payments
• Contain lease expenses

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EIS DOCUMENTATION
PHASE II “EXECUTIVE USER REQUIREMENT ANALYSIS

 Identification and Justification of CIBA’s

 Define the organizational unit mission and goals

Organizational Unit's Organizational Unit's

Mission Goals
• Increase the financial • Increase 15% of pawns
health of the and operations
organization • Decrease operating
• Increase in clients costs by 5%
compared to last year

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EIS DOCUMENTATION
PHASE
DefineIIEIS
“EXECUTIVE
Architecture USER REQUIREMENT ANALYSIS
 Matrix of Goals, CIBA’s, Key Report and Key Indicators

GOAL CIBA KEY REPORT KEY INDICATORS

 KI.1.1 Return average number of clients

of each branch by category
 CIBA1.1 Branch promotion  KI.1.2 Return percentage of paying
 R.1Report of Customer
management customers vs. pawning customers
 KI.1.3 Return the number of Personal
vs. number of clients
• Increase 15% of pawns

 KI.2.1 Return the Interest rate change in

 CIBA1.2 Operational policies the year
(extension of payment periods,  R.2 Report on operating policies  KI.2.2 Return the weekly average of
discounts and raffles loans per branch
 KI.2.3 Return the Competition level

 CIBA 2.1Know status of cost

• Decrease operating costs by  R.3 Report of Operating Cost  KI. 3.1Return the income vs. borrowed
5%
 CIBA 2.2 know the status of profits  R.4 Report of profits between
 KI. 4.1 Returns earnings per branch
branches

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EIS DOCUMENTATION
PHASE III “EIS DESIGN"
 Design of User Interface Formats
 Design of screens by Report

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EIS DOCUMENTATION
PHASE III “EIS DESIGN"
 Design of Formats
 Design of screens by Report

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EIS DOCUMENTATION
PHASE III “EIS DESIGN"
 Design of Formats
 Design of screens by Report

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