Define

Control Measure

Improve Identify
 • Control and methodology • Problem description
for process improvement • Identification and
• Monitoring and definition of project
documentation objective or improved
target value
• Securing of sustainability • Prioritizing and
of improvements initiating of project
• Evaluate and conclude
project

Control
Define
Improve
Measure
Identify • Identification, measuring
• Select solution and validation of the
alternatives of influential factors
improvement measures • Data collection
• Risk evaluation and • Process understanding
development of • Determination of actual
implementation plan for process ability and
objective achievement process

• Analysis of coherence of basic

cause and influence
parameters and target value
• Cause analysis
• Process variance, quality and
performance
• Improvement potential