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  • Octas Facto

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    Tanheem Farhan
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    The document discusses different types of messages and appropriate tones for various communication channels. It covers: 1) Three approaches for persuasive emails - appealing to the reader's point of view, benefits, and needs/interests versus negative or indirect negative tones. 2) Differences between formal and informal emails, focusing on structure, size, words, and emphasis versus language, gaps, and tone. 3) Proper use of language, meaning, structure, and courtesy for formal tweets versus informal short sentences and styles. 4) Distinctions between formal, informal, and semi-formal messages on WhatsApp/Viber - organized short distance messages versus casual language and emojis.

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    Octas-Facto (1)

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    The document discusses different types of messages and appropriate tones for various communication channels. It covers: 1) Three approaches for persuasive emails - appealing to the reader's point of view, benefits, and needs/interests versus negative or indirect negative tones. 2) Differences between formal and informal emails, focusing on structure, size, words, and emphasis versus language, gaps, and tone. 3) Proper use of language, meaning, structure, and courtesy for formal tweets versus informal short sentences and styles. 4) Distinctions between formal, informal, and semi-formal messages on WhatsApp/Viber - organized short distance messages versus casual language and emojis.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views27 pages

    Octas Facto

    Uploaded by

    Tanheem Farhan
    The document discusses different types of messages and appropriate tones for various communication channels. It covers: 1) Three approaches for persuasive emails - appealing to the reader's point of view, benefits, and needs/interests versus negative or indirect negative tones. 2) Differences between formal and informal emails, focusing on structure, size, words, and emphasis versus language, gaps, and tone. 3) Proper use of language, meaning, structure, and courtesy for formal tweets versus informal short sentences and styles. 4) Distinctions between formal, informal, and semi-formal messages on WhatsApp/Viber - organized short distance messages versus casual language and emojis.

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    © All Rights Reserved
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    of 27

    Octa’s Facto

    Subtitle
    GROUP PROFILE
    Mashiyat Binte Sharfuddin - 1722
     
    Jesmin Akter -1730
     
    Homa Zader Khan -1731
     
    Afrena Jahan Prema -1734

    Mukit Hyder -1751


     
    Md. Imtiaz Rhythm -1754
     
    Araf Momen Aka -1755
     
    Shahidul Gani -1760
     
    Md shifur Rahman -2281
    E-mail

    Formal Semi-Formal Informal


    E-mails (Persuasive approach):

    Reader’s point of view

    Reader’s benefits

    Reader’s needs and interests

    Negative tone

    Goodwill
    E-mails (Indirect negative approach):

    Using buffer

    The subject

    Refuse as positively

    Negative impact

    Reader’s problem

    Maintain goodwill

    Adopted goodwill
    E-mails (Direct positive approach):

    Favorable answer

    Emphasis

    Subject line

    Positive tone

    Negative word

    Goodwill
    Formal:

    Structure

    Size

    Audience

    Words

    Emphasis

    Conversations

    Tone
    Informal:

    Approach

    Language

    Gap

    Tone
    Twitter (Formal message):

    Language

    Proper meaning

    References and contractions

    Structure

    Courtesy
    Twitter (Informal message):

    Short sentences

    Interesting style

    Qualities

    Pronouns and contractions

    Usage
    Informal:

    Friend

    Relative

    Other
    Formal:

    Viva

    Meeting

    Client
    Branding

    News

    Connect
    Message type

    Rules
    WhatsApp and Viber (Semi-formal message):

    Distance

    Short

    Organized
    WhatsApp and Viber (Informal message):

    Casual language

    Using emo

    Short/long

    Incomplete
    Formal:

    To the point

    Clarity

    Tone
    Semi-formal:

    Seriousness

    Ambiguity

    Tone
    Thank You
    Queries

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