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The Nature of
Decision
Making
FUNDAMENTALS OF
MANAGEMENT (MGT 162)
◦Definition of decision making
◦Types of decision making
◦ Programmed decision
• A condition under which there is not full knowledge of the problem and
reasonable probabilities for alternative outcomes cannot be
UnCertainty determined.
• A situation in which a decision maker has neither certainty nor
reasonable probability about the outcome
OF
◦ Evaluate alternative and select the best one
DECISION • Evaluate alternative: Time required, costs involved, risk
involved, benefits or advantages & limitation
Identifying Monitoring
Evaluating Reaching Choosing
opportunities Identifying Generating
implementation and evaluating
and diagnosing objectives alternatives alternatives decisions strategies feedback
problems
Three (3) major types of group decision
making
◦ Brainstorming
◦ A technique used to enhance creativity that encourages group
members to generate as many novel ideas as possible on a
GROUP
given topic without evaluating them
◦ Delphi Technique
◦ An approach that uses the experts to make predictions and
forecasts about future events without meeting face-to-face
ADVANTAGES DISADVANTAGES
GROUP 1. More information and
knowledge are available.
1. The process takes longer than
individual decision making,
MAKING:
3. More acceptance of the final resulting from indecisiveness
decision is likely. may emerge.
4. Enhanced communication of 3. One person may dominate the
Disadvantages
emerge.