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DEFINITION: The process through which managers identify and

resolve problems and capitalize on opportunities.

investigate the situation

Develop alternatives
THE RATIONAL OF DECISION MAKING
Evaluate alternative and select the best one

Implement and monitor


TYPES OF DECISION MAKING

CHAPTER 3: DECISION MAKING


A technique used to enhance creativity that encourages group members to generate
Brainstorming
as many novel ideas as possible on a given topic without evaluating them

Individual members list their ideas on the specific problem and present the ideas at
Nominal group technique (NGT) one time, without discussion
GROUP DECISIONAL MAKING
Members’ ideas are recorded so that everyone can see them

An approach that uses the experts to make predictions and forecasts about future
Delphi' technique events without meeting face-to-face

TYPES OF CONDITIONS UDER DECISION MAKING

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