A Learning Organization

By
Ms. Sumina Susan Kochitty
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• Learning Organization
– An organization that has developed the
continuous capacity to adapt and change.
– Why is it important for organizations to keep
‘learning’?
• To exist!
– Single Loop Learning
– Double Loop Learning
 Characteristics of a Learning Org.
• There exists a shared vision which everyone
agrees on
• People discard their old ways of thinking and
the standard routines they use for problem
solving or doing their jobs
• Members think of all organizational processes,
activities, functions and interactions with the
environment as part of a system of relationships
• People openly communicate with each other
without fear of criticism and punishment
• People sublimate their personal self interest
and fragmented departmental interests to
work together to achieve the organization’s
shared vision.
Learning Organization as a Remedy
• Fragmentation
• Competition
• Reactiveness
 2 Questions
• How do you change an organization to make it
into a continual learner?
• What can managers do to make their firms
learning organizations?
• Establish a strategy – management’s
commitment to change, innovation and
continuous improvement
• Redesign the organization’s structure –
‘flatten’ the structure
• Reshape the organization’s culture – risk
taking, rewarding people who take chances
and make mistakes