A presentation

On
Malcolm Baldridge Quality
Award
 Presenters
From
THE RISING STARS

Debjit Mutsuddi 029-12-066

Md. Rakib Hossen 029-12-044
Tamanna Tanjum Tisha 029-12-118
Arman Sobhan Adittya 029-12-060
Umme Aymon Nahar Papri 029-12-004
Afjalur Rahman Pritom 029-12-072
 Contents of the Presentation

What is Malcom Baldridge award?

Who was Malcom Baldrige?
What is the need of it in TQM?
Criteria's for performance excellence
Baldrige award model with scores
What is Malcom Baldridge award?
An U.S governed award system that was
established in 1987 by the U.S public law (100-107)
to raise the awareness of quality management and
for the U.S companies to be internationally
recognized.

The US commerce departments national institute

of standards & technology manages the award &
American society for quality (ASQ) administers it.
Who was Malcom Baldrige?

• Secretary of commerce from 1981 to 1987.

• A main personal to create awareness on
quality, when it was not a large issue.
• Helped to draft one of the early versions of
quality improvement.
• In the recognitions for showing the
importance on quality the award was named
after him.
 What is the need of it in TQM?

• Helps improve quality in companies in all over

the world.
• Recognizes achievements of excellent firms
and provide examples to others.
• Establishes criteria for evaluating quality
efforts.
• Provides guidance for other companies.
Criteria's for performance excellence
There are 7 criteria and a total scoring of 1000 for
awarding. The criteria's are given below:
1.Leadership
2.Strategic Planning
3.Customer and Market Focus
4.Measurement, Analysis, and Knowledge
Management
5.Human Resource Focus
6.Process Management
7.Business Results
 Baldrige award model with scores

Organizational Profile:
Environment, Relationships, and Challenges

Human
Strategic resource
planning focus

Measuremen
t analysis & Business
Leadership knowledge results
management
Customer Process
Process
market management
management
focus
 Baldrige award model with scores

1. Leadership 120
2. Strategic planning 85
3. Customer focus 85
4. Measurement, analysis and 90
knowledge management
5. Workforce focus 85
6. Operations focus 85
7. Results 450
_____
1000