Welcome to …

Why FISH???
 Re-Energizes the
workplace
 Fosters teamwork
 Enhances
productivity
 Inspires creativity
 Why FISH???
Boosts morale
 Why FISH???
Creates positive, memorable experiences
for our customers (both internal and
external customers)
 Why FISH???
 Inspires teamwork
 Fosters creativity
 Increases productivity
 Builds effective relationships to facilitate the
communication of ideas, goals, etc.
 Stimulates thinking about ways to create a more
worker-friendly work environment
 Makes people feel valued
 Retains employees
 Four Cornerstones of “Fish!”
1. Choose Your Attitude
2. Play
3. Make Their Day
4. Be Present/Be There
 4 Concepts of the
FISH! Philosophy
1. Play
…is synonymous with work. It’s about
having fun, enjoying yourself, being
spontaneous and creative. Life is too
short to spend it frowning… and FISH!
brings a smile to your face!
 4 Concepts of the
FISH! Philosophy
2. Make their day
…It’s about doing something special for
your customers and co-workers. When
you make someone’s day, you have given
them a special gift they won’t soon forget.
It feels good to give it.
 4 Concepts of the
FISH! Philosophy

3.Be there
…It’s about being totally focused on the
moments and on the person or task with
which you are engaged. When we are fully
present with our customers and with each
other, we are listening deeply and
important opportunities do not escape us.
 4 Concepts of the
FISH! Philosophy

4.Choose your attitude

…It’s about accepting full responsibility for
all of our choices, even our attitude at
work. A positive attitude is a decision we
make, moment to moment.
 FISH Resources

 FISH Book
 FISH Video and
supplemental materials
 FISH Camp
 Website:
http://www.fishphilosophy.com
 FISH FINALE
Ride the wave…
…Catch the Energy
…Unleash the Potential!
Never doubt that a small group of
thoughtful, committed citizens can
change the world. Indeed it is the only
thing that ever has.
---Margaret Mead
 Our Workplace
 As you enter this place of work, please choose to make
today a great day.
 Your colleagues, customers, team members, and you
yourself will be thankful.
 Find ways to play. We can be serious about ourselves.
 Stay focused in order to be present when your team
members most need you.
 And should you feel your energy lapsing, try this sure
fire remedy: Find someone who needs a helping hand, a
word of support, or a good ear,---and make their day.
FISH! Pledge
Hook into it…It’s
quite a catch!

“I promise I will support the FISH!

Philosophy and Play,
Make Their Day, Be There,
and Choose My Attitude every day!”