The FISH!

Philosophy

Catch the energy. Release the potential.

 Why Fish !
• Inspires teamwork
• Fosters creativity
• Increases productivity
• Builds effective relationships to
facilitate the communication of
ideas, goals, etc.
• Stimulates thinking about ways
to create a more worker-friendly
work environment
• Makes people feel valued
• Retains employees
4 cornerstones of Fish Philosophy
I. Play
II. Make Their Day
III. Be There
IV. Choose Your Attitude
 1. PLAY
• …is synonymous with work. It’s about having fun, enjoying
yourself, being spontaneous and creative. Life is too short to
spend it frowning… and FISH! brings a smile to your face!
•Work made fun gets done, especially when we choose to do work
in a lighthearted, spontaneous way.
•Play is not just an activity; it’s a state of mind that brings new
energy to the tasks at hand.
• Play sparks creative solutions.
Food for thought
• What can you do to make your job as a leader more
fun?
• What ways can you play at work?
• How can you involve your team members or customers
to better create cohesion and cooperation?
• How can you use enthusiasm to inspire your team?
2. MAKE THEIR DAY
• …It’s about doing something special for your customers and co-workers.
When you make someone’s day, you have given them a special gift they
won’t soon forget. It feels good to give it.
• When you make someone’s day (or moment) through a small act of
kindness or unforgettable engagement, you can turn even routine
encounters into special memories.
• Lending a helping hand, giving a word of encouragement and offering to
listen suggest that you are sensitive to the needs and feelings of others.
• Think “unexpected.”
Food for thought
• Have you ever had this experience … a lousy day? Bad mood?
Upset? And then you were confronted with someone who made
you smile? Did your mood lighten?
• What can you do to make your this kind of energy contagious?
• What do you already do to put others in a better mood?
• How can you use positive energy to show sensitivity to the
feelings of others, especially when discussing and solving
challenges?
3. BE THERE
• …It’s about being totally focused on the moments and on the person or
task with which you are engaged. When we are fully present with our
customers and with each other, we are listening deeply and important
opportunities do not escape us.
• The glue in our humanity is being fully present for one another.
• Being there is also a great way to fight burnout and create focus so that
you do not keep juggling the things that wear you out.
• Giving 110% to the task at hand demonstrates cooperation among group
members, shows enthusiasm and dedication to the project and says that
you care.
4. Choose your attitude
• …It’s about accepting full responsibility for all of our choices, even our
attitude at work. A positive attitude is a decision we make, moment to
moment.
• When you look for the worst, you will find it everywhere.
• When you learn you have the power to choose your response to what life
brings, you can look for the best and find incredible opportunities!
• If you find yourself with an attitude that is not what you want, choose a
new one!
• Think about your attitude yesterday, how would your day have been
different if you had been committed to being upset?
• How would you have reacted to people with whom you came in contact?
• How would you have reacted to situations you experienced?
• If you had been in a good mood, how might have you reacted differently
to some of the negative things that happened?
 ENVISION THE FUTURE !
• Choose to make today a great day! Your team members,
“customers,” and YOU will be thankful!
• Find ways to play. We can be serious about our work
without being SO serious about ourselves.
• Stay focused in order to be there when your team
members and “customers” most need you.
• And should you feel your energy lapsing, try this sure-fired
remedy: find someone who needs a helping hand, a word
of support or a good ear … and make their day !
OUR WORKPLACE
• As you enter this place of work, please choose to make today a great
day.
• Your colleagues, customers, team members, and you yourself will be
thankful.
• Find ways to play. We can be serious about ourselves.
• Stay focused in order to be present when your team members most
need you.
• And should you feel your energy lapsing, try this sure fire remedy: Find
someone who needs a helping hand, a word of support, or a good ear,---
and make their day.
FISH ! PLEDGE
“I promise I will support the FISH!
Philosophy and Play,
Make Their Day, Be There,
and Choose My Attitude every day!”